Reviews
They work together as a team the general manager gets
They work together as a team the general manager gets involved and make sure that we are well taken care of Dylan the salesman worked timelessly for over a month to find us the vehicle we were looking for great people and a fun time
They work together as a team the general manager gets
They work together as a team the general manager gets involved and make sure that we are well taken care of Dylan the salesman worked timelessly for over a month to find us the vehicle we were looking for great people and a fun time
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Tom, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
I received efficient and prompt oil change service,
I received efficient and prompt oil change service, requiring only a minor, inexpensive component. Although I do not recall the technician's name, the service was completed without incident. I am highly satisfied and will continue to utilize Pahrump Valley Auto Plaza for all future service requirements and vehicle acquisitions. The sales professional who facilitated my vehicle purchase deserves specific commendation for his exceptional performance. Thank you, LG, for everything.
I received efficient and prompt oil change service,
I received efficient and prompt oil change service, requiring only a minor, inexpensive component. Although I do not recall the technician's name, the service was completed without incident. I am highly satisfied and will continue to utilize Pahrump Valley Auto Plaza for all future service requirements and vehicle acquisitions. The sales professional who facilitated my vehicle purchase deserves specific commendation for his exceptional performance. Thank you, LG, for everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks
Darik was pleasant, but unable to complete the aspects of
Darik was pleasant, but unable to complete the aspects of his job. I sent him an email asking for a quote on truck service. He sent me an incomplete quote because he “forgot” to finish it. I was promised a shuttle service would take me back home while my truck was serviced. This was a lie, Darik told me I was to far away, and tried to convince me to walk around town for 8 hours. I convinced him to give me a loaner car. When my service was complete, I went to pick my vehicle up. This is when I found out that once again, Derik had “forgot” to tell the mechanic my brakes were being replaced. No now I have driven 90 miles for service, and spent 8 hours without my truck. And I have to make an additional appointment at my own cost to come back and have them finish what they said would be done the first day. I have my own schedule and am unable to make it back for a second appointment. So now I still have bad brakes. Very unsatisfying visit at Pahrump Valley Auto. Will not be returning.
Darik was pleasant, but unable to complete the aspects of
Darik was pleasant, but unable to complete the aspects of his job. I sent him an email asking for a quote on truck service. He sent me an incomplete quote because he “forgot” to finish it. I was promised a shuttle service would take me back home while my truck was serviced. This was a lie, Darik told me I was to far away, and tried to convince me to walk around town for 8 hours. I convinced him to give me a loaner car. When my service was complete, I went to pick my vehicle up. This is when I found out that once again, Derik had “forgot” to tell the mechanic my brakes were being replaced. No now I have driven 90 miles for service, and spent 8 hours without my truck. And I have to make an additional appointment at my own cost to come back and have them finish what they said would be done the first day. I have my own schedule and am unable to make it back for a second appointment. So now I still have bad brakes. Very unsatisfying visit at Pahrump Valley Auto. Will not be returning.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to us at (775) 751-0300 at your earliest convenience to discuss how we can turn your experience into a positive one.
i bought a 2025 trax for $27000 have it for 2 months
i bought a 2025 trax for $27000 have it for 2 months ,1200 miles now worth $20000. they also undervalued my trade by thousands ,SENIORS BEWARE they are TOXIC
i bought a 2025 trax for $27000 have it for 2 months
i bought a 2025 trax for $27000 have it for 2 months ,1200 miles now worth $20000. they also undervalued my trade by thousands ,SENIORS BEWARE they are TOXIC
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Very nice salesperson.
Very nice salesperson. Wrong higher price was presented initially. This was corrected without issue. Good thing we knew the price. Tried to delay car delivery but did deliver on time. Did not bring both keys but did mail them. I live 1 hour from the dealership
Very nice salesperson.
Very nice salesperson. Wrong higher price was presented initially. This was corrected without issue. Good thing we knew the price. Tried to delay car delivery but did deliver on time. Did not bring both keys but did mail them. I live 1 hour from the dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We really appreciate your feedback! We hope you have a great day!
JUST A HEADS UP.
JUST A HEADS UP... I bought a 2016 Chevrolet cruise, one year ago from auto plaza within this one year. It has been in their shop 8 times and now I am here at this shop once more. Being told that I should not drive the car because a sensor has completely died and the car is unsafe. it is under warranty, but there is a nationwide shortage. And that if I drive the car, there's a good chance it will completely die on me. I came to autoplaza as a single mother to get a car to provied fro my babies and all I have been done is been stomped into the ground. I am very disappointed in everything that has happened. I make my monthly payments on time. I keep up on maintenance I advise any mother and any father that reads this to please go anywhere else! I AM VERY DISSPLEASED WITH IT ALL. And all the manager tells me is that there isn't anything really that they can do and that its bc i bought it pre owned and i should of known it could happen.. Even tho its warenty threw them and then tells me to call my insurance company and see if they will help. SO PLEASE TAKE YOUR MONEY YOUR TIME AND YOUR FAMILY SOMEWHERE ELSE!!!!
JUST A HEADS UP.
JUST A HEADS UP... I bought a 2016 Chevrolet cruise, one year ago from auto plaza within this one year. It has been in their shop 8 times and now I am here at this shop once more. Being told that I should not drive the car because a sensor has completely died and the car is unsafe. it is under warranty, but there is a nationwide shortage. And that if I drive the car, there's a good chance it will completely die on me. I came to autoplaza as a single mother to get a car to provied fro my babies and all I have been done is been stomped into the ground. I am very disappointed in everything that has happened. I make my monthly payments on time. I keep up on maintenance I advise any mother and any father that reads this to please go anywhere else! I AM VERY DISSPLEASED WITH IT ALL. And all the manager tells me is that there isn't anything really that they can do and that its bc i bought it pre owned and i should of known it could happen.. Even tho its warenty threw them and then tells me to call my insurance company and see if they will help. SO PLEASE TAKE YOUR MONEY YOUR TIME AND YOUR FAMILY SOMEWHERE ELSE!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (775) 751-0300 so we can make your experience a positive one.
Everyone I run into is professional and genuinely nice.
Everyone I run into is professional and genuinely nice. I’m treated with respect. I’m gonna miss this place as I’m moving to California.
Everyone I run into is professional and genuinely nice.
Everyone I run into is professional and genuinely nice. I’m treated with respect. I’m gonna miss this place as I’m moving to California.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Pleasant atmosphere and Austin is a very thorough sales
Pleasant atmosphere and Austin is a very thorough sales representative. He made our buying experience very pleasant. He continues to be attentive to our needs and we greatly appreciate him. All the staff have been very cheerful and professional. We love our new Canyon.
Pleasant atmosphere and Austin is a very thorough sales
Pleasant atmosphere and Austin is a very thorough sales representative. He made our buying experience very pleasant. He continues to be attentive to our needs and we greatly appreciate him. All the staff have been very cheerful and professional. We love our new Canyon.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you are looking for a quality car in a no pressure
If you are looking for a quality car in a no pressure environment than look no further! Go see Brian at Pahrump Valley Auto in Pahrump! He works his butt off to find you the right car for the right price and to get you the most money possible for your trade. I highly reccommend Brian he’s the best in the business! Thank you!
If you are looking for a quality car in a no pressure
If you are looking for a quality car in a no pressure environment than look no further! Go see Brian at Pahrump Valley Auto in Pahrump! He works his butt off to find you the right car for the right price and to get you the most money possible for your trade. I highly reccommend Brian he’s the best in the business! Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found the car I wanted and Owen was awesome in getting
Found the car I wanted and Owen was awesome in getting the car from Vegas to Pahrump in a day. He was friendly, professional and made the process painless. Our 5th purchase from pahrump auto plaza and always the one to deal with. Thanks again Owen….
Found the car I wanted and Owen was awesome in getting
Found the car I wanted and Owen was awesome in getting the car from Vegas to Pahrump in a day. He was friendly, professional and made the process painless. Our 5th purchase from pahrump auto plaza and always the one to deal with. Thanks again Owen….
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car