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I brought my vehicle in for routine service. The service staff, especially Charlie, were so incredibly helpful and courteous. However, the music playing... on the intercom radio was not professional nor something I wished to expose my young children to. The music playing was explicit rap music, curse words and all. I found this very off putting. I had to walk outside with my young children so they couldn’t hear it. As helpful as the service staff was, I will not be back after being exposed to the filth playing on the radio there.
Thank you for providing us with your feedback. We sincerely apologize that the music was offensive to you and was inappropriate for your children. Thi...s is being addressed with our team. We're glad that Charlie was amazing! We sincerely hope that you will visit us again so we can prove we can do much better. Sincerely, The Vance Chevrolet Buick GMC Team
Very friendly and willing to help me. He actually pulled 4 guys into his office to see what it would take to get me in my truck.All the crew was awesome... to work with
I would recommend this dealership to anyone who is looking to buy a vehicle. Everyone was very helpful and nice! This should be the first stop!
Guy was precise, concise and professional - - - what more can you ask for? When contacted, all my questions were quickly answered and answered professionally.... Granted it was a used car but a car all the same.
They were very knowledgeable about the vehicles they were selling. They were also very helpful in the financing and warranty portion of our car buying... experience.
Relatively painless. I dont like buying vehicles, so is always stressful. The salesman and loan personnel were friendly, stayed late to get us taken care... of. I think 399.00for doc processing is absolutely ridiculous and totally unnecessary. Just my opinion. I have purchased 2 New vehicles from Vance, and would recommend them to others!
Honestly one of the easiest places I have ever worked with. Helping me get a great rate on a really nice truck. The kind of people I would want to continue... to do business with.
It was very easy. Salesperson was very personable and very knowledgeable about my car. Financing was a breeze. Vance gave me more for my trade than it... was worth. I had a wonderful day at Vance!
You couldn't ask for anything better, everyone was so polite and to the point and from the guy that came out and met us to guy that deals with the papers,... Thank You Vance Chevrolet!!!
Emily and the dealership went above and beyond anything I could have asked for. They made sure that the Jeep I found was what they got me. They even delivered... it to my home because I needed help getting it from Perry to Perkins. What more could you ask for!!