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Have been pleased with the service here from the very detailed delivery to the great service dept. I wait for may vehicle normally when I have it serviced... and the staff is very friendly and the facilities very comfortable. This is my third vehicle leased from here and I haven't even bothered looking anywhere else at turn in time.
we drive one hour each way for the service,pass 5 dealers along the way. bought a new gmc,went back a week later bought a new buick. problems are fixed... the first time,not the usual we can't duplicate the problem like the mega-dealers
Very satisfied with the reception that we received from the time we walked in the door till we pulled out of the lot with the vehicle. would recommend... dealership to anyone
Jody Thanks so much for taking the time to write this review! Our team is focused on making the car buying experience both stress-free and enjoyable, ...and we're very pleased that your visit reflected our efforts. We appreciate your business and let us know if there's anything else we can do for you! Best Regards The Detweiler Boy's
After looking through many trucks on cars.com, I narrowed down my search to find one at Phil Detweiler dealership. Due to this dealerhip being over 3... hours away, I called and talked to a salesman and asked some basic questions regarding the truck and my trade-in. He got back to me via email and said, thanks for your interest in our vehicle, but we cannot take your trade-in. I was baffled that he showed no interest in continue the discussion to at least sell me the truck he had on the lot. So I called back on a Saturday morning, as I was getting my kids ready to make the long drive up to see the truck, and asked him if he could hold it just until I could get up there and I already had financing taken care of. He said he could not do that. I offered to put down a refundable deposit to show I was interested and he still said no. So I concluded my conversation with him and bought my new truck elsewhere. The other dealerships I spoke to tried to work with me and find a truck that would fit, this dealership only had to just hold the truck for my drive and they would have had a sale.
Great Dealership and Great Service Department. Very friendly staff. Will buy from again.
Online experience with the dealership was outstanding. In particular their adherence to my request of not being contacted unless they could meet my requested... price. Kudos!!!
Worked with Diana. Diana was very thorough going through the truck from bumper to bumper. She was very knowledgeable and up-to-date with all of the added... functions. Seemed to care about the sale. Phil Detweiler, in my opinion, creates a very friendly and inviting atmosphere. Very family oriented. I would recommend this dealership, and would definitely go back for my next purchase.
Always leave there feeling like part of the family, not a business adventure!! A hometown, personalized local dealership, not a high-pressure experience!!!!
Great experience. Felt like I received a fair deal and was treated very well. And Mr. Detwieler made sure I was comfortable with all of the technology... in my new truck before I left.
spent over an hour explaining how everything works. mega-dealers would give you 15 minutes,and tell you it's in the book. 4 GMC dealerships closer but... drove over 30 miles each way. no pressure at all.