Kenny Ross Chevrolet Buick GMC

4.4 out of 5 4.4
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 5:00 PM

Kenny Ross Chevrolet Buick GMC Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since November 2010

Dear Shopper,

...



For more than 50 years, I have lived in this community, where I have raised my children and grandchildren. I take pride in our reputation since 1954. My family and the 600 men and women of Kenny Ross dealerships will never offer a risk free car or truck that I would not want to drive myself.

Kenny Ross, since 1954

"Ask a Neighbor"

Service

Wheel Balance

$17.5 and up*

Oil, Filter Change

$39.95 and up*

Brake Diagnosis

$9.99 and up*

Brake Replacement

$99.99 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.4 out of 5 4.4
689 lifetime reviews. Includes reviews of Kenny Ross Chevrolet Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    November 27, 2019

    My son was going to buy a 2016 GMC Terrain with 66,000 miles. The vehicle listed for $16,500. He went online and requested a price check if the vehicle... went down in price. It went down to $14,500 and the paperwork was started by RayAnne, sales manager. My son isn't permitted to make or receive calls at work. The loan was approved by our credit union but they needed info on the year, make, model etc so they contacted me. I also called RayAnne for the sales agreement on the vehicle. The salesman was Mike Flynn. My son had several text messages to both RayAnne and Mike Flynn. My son had an appt with Mike Flynn last Thursday at 6:15 pm. I was informed by RayAnne on Wednesday that she thought the car had been sold, she said she would check and call me back. She did return the call to say the car was sold. I told my husband that maybe the car was marked SOLD. because our son was buying it. My husband called Mike Flynn who was rude and gave one word answers, Yes the car was sold. He was reminded that my son had an appt the following day at 6:15 to buy the car. He didn't care, saying something to the effect, if someone comes in to buy a car, we sell it. My son sent a text to Mike Flynn saying, "Thanks for selling the *expletive* car out from under me. I won't be coming to the meeting tomorrow/Thursday Nov 21.!! Thursday, another salesman called to confirm my son's appt with Mike Flynn. My son didn't return that call. This would've been the second car my son has bought from Kenny Ross. Our family will never buy a vehicle from Kenny Ross due to this treatment.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing about your experience. Please know your review is taken very seriously by myself and the team here at Kenny Ross Chevrolet Buick... GMC. We always strive to improve and give our customers top-notch service. I would like the opportunity to learn the full details of your visit. Please contact me so we can discuss this further and work toward an understanding. Sincerely,Richard Crumlish, General Manager , rcrumlish@kennyross.com , (724) 863-9000

  • 5.0 out of 5
    October 10, 2019

    Staff was caring, friendly and got me the car of my dreams. Listened to the things I'd like and the things I didn't want and didn't show me the car they... thought I'd like. Signing paperwork was quick and explained well. Answered all my questions

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we ...hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.Jeff Iwanowski, General Manager , jiwanowski@kennyross.com , (724) 863-9000

  • February 6, 2018

    I had a great experience with this dealership! I inquired about a used Equinox through cars.com and received a call and text shortly informing me it was... available. I scheduled a test drive with Jon Kiser. I ended up purchasing the vehicle, he was quick and easy to deal with. Very happy with my purchase and experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    At Kenny Ross Chevrolet Buick GMC, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a posit...ive experience. We are very pleased you enjoyed your visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Jeff Iwanowski, General Manager | jiwanowski@kennyross.com | (724) 863-9000

  • 5.0 out of 5
    October 4, 2019

    We were treated with such great and awesome people throughout the entire purchase, starting with Mitch Ritter, who we purchased our truck through and he... did without bugging me, Tobie, who got me a great rate and Kevin who answered questions regarding points we could receive through Kenny Ross.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d I'm glad that our team made such a great impression on you. Jeff Iwanowski, General Manager , jiwanowski@kennyross.com , (724) 863-9000

  • 5.0 out of 5
    October 2, 2019

    He has a lot of patience writing notes explaining each detail and every written lead me understand clearly. He showed about warranty information and concern... about 2nd remote key. Now it is taken care. Thank you for doing a job.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love hearing about customers that have a terrific experience. We are proud that you chose our dealership.¿¿ Please feel free to contact us if you h...ave any questions on your vehicle. Jeff Iwanowski, General Manager , jiwanowski@kennyross.com , (724) 863-9000

  • 5.0 out of 5
    September 28, 2019

    I am always very please with Kenny Riss Service!?? I SO aporeciate the coupons sent to me!!! I do wish Kenny Ross would wash my car when it's serviced!... I have had that happened at other dealerships.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will sh...are your comments with our team and we look forward to working with you again down the road. Ed Garibay, Service Manager , egaribay@kennyross.com , (724) 863-9000

  • 5.0 out of 5
    September 25, 2019

    Scott was very easy to deal with and promptly got me scheduled to bring my car in. He even was kind enough to inform me that my vehicle was under manufactured... warranty and my repair was fully covered. I will definitely be making this location my Buick Home

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Donalle, thank you for the feedback! We are happy to hear about your positive experience at Kenny Ross Chevrolet Buick GMC, and we are grateful you ch...ose us for your automotive needs. We look forward to working with you again in the future!Jeff Iwanowski, General Manager , jiwanowski@kennyross.com , (724) 863-9000

  • 5.0 out of 5
    September 18, 2019

    Very Professional experience. Staff was very friendly. Toured facility to be aware of what is offered. Employees were very knowledgable and informative.... Overall pleasant experience.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that our team was there to provide yo...u with such exceptional service! Thank you again!Jeff Iwanowski, General Manager , jiwanowski@kennyross.com , (724) 863-9000

  • 5.0 out of 5
    September 17, 2019

    Starting with the salesman Dave O'Brian and the General Manager Jeff Iwanowski my wife and myself highly recommend Kenny Ross for any car purchases. We... would surely use them in the future for any other car purchases

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service an...d we're glad that our team made such a great impression on you.Jeff Iwanowski, General Manager , jiwanowski@kennyross.com , (724) 863-9000

  • 5.0 out of 5
    September 17, 2019

    Because they treated me fair on the pricing of my new Yukon, and they didn't keep me at the dealer a real long time, and explained how everything worked... !

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that ...your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Jeff Iwanowski, General Manager , jiwanowski@kennyross.com , (724) 863-9000

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