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Reviews

Average Ratings

4.9
Average based on 98 reviews
  • Great customer service

    It was a bit of a jaunt to get to East Dubuque to look at the truck I ended up purchasing, but the team was very helpful in getting as much inform...


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    It was a bit of a jaunt to get to East Dubuque to look at the truck I ended up purchasing, but the team was very helpful in getting as much information completed before I arrived to make sure if I did like the truck I could drive away with it that day. They had the truck all cleaned up and ready to test drive when I arrived.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Basic oil change

    Always treated well, prompt service, and friendly employees.


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    Always treated well, prompt service, and friendly employees.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Satisfied

    I have worked with more than one dealership in my auto buying lifetime and Runde treated me as a new customer better than a dealership that I have...


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    I have worked with more than one dealership in my auto buying lifetime and Runde treated me as a new customer better than a dealership that I have bought 4 vehicles from.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Friendly, efficient, quality service

    Fast, friendly & efficient. I only have 1 suggestion as it is something I have heard other dealerships do with their oil change service & that is...


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    Fast, friendly & efficient. I only have 1 suggestion as it is something I have heard other dealerships do with their oil change service & that is either a wash or some just clean the windows & vacumn. It is something that used to be the norm...way back in the day....& is a missed perk.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great sales department

    I shopped around at other locations and did not find their sales departments helpful. They tried to sell me something that I didn't want or did n...


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    I shopped around at other locations and did not find their sales departments helpful. They tried to sell me something that I didn't want or did not seem interested in helping at all. When I contacted Runde's they helpful and made sure I found exactly what I was looking for. Now I have a beautiful new car. I will for sure come back.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Just another day in service..

    I have run out of words..........pats on the back and pay raises to all of the service employees. Don't raise rates on service doing it..


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    I have run out of words..........pats on the back and pay raises to all of the service employees. Don't raise rates on service doing it..

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Owner

    Took my 2006 malibu in for 3 recalls at once. Was given a loaner vehicle free of charge and my up-dates were completed in a timely manner and I p...


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    Took my 2006 malibu in for 3 recalls at once. Was given a loaner vehicle free of charge and my up-dates were completed in a timely manner and I picked up my car the next day. Best service experience I have ever had. Would definately return and recommend to tohers.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Great Service

    My experience at Runde was a positive one as it has been in the past visits. That is why I continue to have my Equinox serviced at Runde. They c...


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    My experience at Runde was a positive one as it has been in the past visits. That is why I continue to have my Equinox serviced at Runde. They correspond with me via email to let me know what my auto is due for in the line of service. I make my appointment and they email me to confirm the date and time. The Service Dept. takes my vehicle while I wait in the waiting area and before long I am on my way home. They treat me professionally and respectfully and I appreciate the wonderful service. I am happy to consider Runde's Service Department an excellent part of keeping my vehicle safe on the road. Thank you.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Recall work

    Just went in for a simple recall work and have car checked over. Wait wasnt bad.


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    Just went in for a simple recall work and have car checked over. Wait wasnt bad.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • Mr & Mrs Tim Welch

    Nic Roche was very knowledgable and patient while he explained the options with our Equinox. This is our second vehicle from Runde and our Daughte...


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    Nic Roche was very knowledgable and patient while he explained the options with our Equinox. This is our second vehicle from Runde and our Daughter and Son-In-Law each bought new vehicles from Runde also. Purchase price of all our vehicles were the lowest prices around Northern Il.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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