Reviews

Average Ratings

5.0
3 lifetime reviews.
  • Helpful and Speedy

    The only reason my recommendation rating is not a 10 is due to Ward being 3 hours from me, hard to send someone their way when all my networks are...


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    The only reason my recommendation rating is not a 10 is due to Ward being 3 hours from me, hard to send someone their way when all my networks are that far away. Al in the service department was awesome! My car broke down while on my way home (St Louis MO) from vacation (Panama City Beach FL), come to find out my engine was completely kaput. Al took care of all the communication and was very helpful. Once the ball was rolling with my insurance company, Al put my mind at ease and the service department worked hard and fast at getting my car back to me. Great people and now after a long month of not having a car, I finally have it back thanks to Ward Chevrolete's service department.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Awesome!

    I went to Frank Farmer to look at a 2011 Impala. When I arrived I had a salesman come out to me but was very nice and allowed me to look without a...


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    I went to Frank Farmer to look at a 2011 Impala. When I arrived I had a salesman come out to me but was very nice and allowed me to look without a lot of pressure. He was very friendly along with every one that I met while up there. They made the buying process extremely easy and I never felt that I was being pushed into anything which is nice considering most dealerships spend some much time trying to push you into a sale they don't take the time to see what the customer actually wants. Great experience and I will be back to buy all my vehicles.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Bad Service, dirty facilities

    I bought a 2012 Hyundai Sonata from this dealer a couple weeks ago..... I was told the noise I heard from my brakes would wear off. Well it didn't...


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    I bought a 2012 Hyundai Sonata from this dealer a couple weeks ago..... I was told the noise I heard from my brakes would wear off. Well it didn't a week later so I took it back and was told nothing was wrong with the brakes or the rotors. They made me wait 3 hours for them to put a Gray compound on the rotors to "quiet" them..... I took this car to a different dealer and they said I needed rotors and brakes. I also found out my car had been in an accident which they didn't tell me that! If I would have know I wouldn't have bought this car..... I will never go back to them for anything!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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