New 866-798-2652 Dealer Website
Used 888-227-2458 Email Dealer
Service 866-568-6694

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Sales 8:00 AM - 7:00 PM
Service 7:30 AM - 5:00 PM
Mon 8:00 AM - 7:00 PM
Tue 8:00 AM - 7:00 PM
Wed 8:00 AM - 7:00 PM
Thu 8:00 AM - 7:00 PM
Fri 8:00 AM - 7:00 PM
Sat 8:30 AM - 4:00 PM
Sun Closed
Mon 7:30 AM - 5:00 PM
Tue 7:30 AM - 5:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 5:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:30 AM - 12:00 PM
Sun Closed
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Reviews

3.0
11 lifetime reviews.
  • Great service and everything was wonderful!

    I am from Batesville and I was looking for a used vehicle and I was looking online and then I saw then site of this dealership. I looked and all I...

    Dealer Response

    I am glad we were able to help. It is our goal to make people feel like they have friends in the car business. If we can ever be of assistance in ...


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    I am from Batesville and I was looking for a used vehicle and I was looking online and then I saw then site of this dealership. I looked and all I saw was everything I was looking for! There were tons of vehicles matching everything I wanted in one. I absolutely loved it. Now I did not buy, but I dealt with them over the phone and whoever I talked to was very polite, friendly, and had great stewardship! The way the owner has trained his employees is wonderful! I've never been so accepted in my entire life when speaking to a dealership. I give Payton Chevrolet a 10 out of 10. Thank you so very much for everything you've done. You've gotten me multiple steps closer to accomplishing what I need.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    I am glad we were able to help. It is our goal to make people feel like they have friends in the car business. If we can ever be of assistance in the future just let us know!


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  • Need warranty work

    Never take your car here for warranty work!!.. They're very quick to tell you that if its not warranty you have to pay.. Thats thats the first thi...

    Dealer Response

    We are sorry to hear you where not happy with your service visit. We always want to greet everyone with a smile asking how we can help. It is our ...


    Show Full Review

    Never take your car here for warranty work!!.. They're very quick to tell you that if its not warranty you have to pay.. Thats thats the first thing out of their mouth

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are sorry to hear you where not happy with your service visit. We always want to greet everyone with a smile asking how we can help. It is our goal to serve our customers best we can. One of those ways is to be open and honest. We have found that so far our customers prefer to know upfront that if warranty will not cover the repair they will be responsible. Sometimes we know upfront work will be covered. Others require GM consultation. We would love for you to come back by and give us another opportunity to assist you. We offer loaner cars and a wash and vacuum for every service repair. Also, for our local customers we can provide a shuttle service when having a service done.


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  • Wonderful people to work with!

    I could not have asked for a better experience in buying a used car. I first spotted the Jeep Wrangler that I purchased right here on cars.com. I ...

    Dealer Response

    LaNell; Rebekah & I [Daniel] cannot express in words how wonderful it was to meet you, get to know you and do business with you. I only wish we c...


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    I could not have asked for a better experience in buying a used car. I first spotted the Jeep Wrangler that I purchased right here on cars.com. I had been searching for several weeks for what I wanted a day the right price. I texted Rebekah about the Jeep and received a very quick response. I made an offer, sight unseen and was beyond thrilled when I finally got a look at the vehicle. It exceeded my expectations! Having had some credit issues in the past I was unsure how the staff would respond to finding financing for me. Daniel and Jim were both very helpful and treated me with the utmost respect. They found financing for me and I drove away but not before giving Daniel a huge hug for being so kind and helpful. I will tell everyone I know about the awesome treatment that I got from the spectacular staff at Payton Auto!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    LaNell; Rebekah & I [Daniel] cannot express in words how wonderful it was to meet you, get to know you and do business with you. I only wish we could take care of the service on your vehicle for you so you could know an all-around excellent experience in your Jeep ownership. But, that's the price we pay with our internet customers; especially, those who travel to get great deals. Your kind words really make our job worth the hard work & dedication we each devote to our reputation, quality inspection and representation of the vehicles we sell and our die hard desire to make sure we take care our people after the sale. After all, you had an endless supply of vehicles to choose from online; but you chose US--and that's saying something. Thank you so much, LaNell for allowing us the opportunity to earn your friendship & your business! God bless, from Payton Chevrolet Buick GMC, in Heber Springs!


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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2010

Payton Chevrolet Buick GMC is a family owned and operated dealership, located in beautiful Heber Springs. Payton Chevrolet Buick GMC is proud to serve Heber Springs and the surrounding areas with the best that Chevrolet Buick and GMC has to offer. We focus on giving our customers the finest quality of new GM vehicles and a large selection of used inventory along with the best service possible. What sets us apart from the competition? We care about our customers and aren't afraid to show our appreciation. See dealer for details.

"Come to where you have friends in the car business!"