John K. Fisher, Inc.

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    July 29, 2019

    Last August I purchased a 2017 Equinox LT from John K Fisher. At signing my Daughter and Son-in-law came over to help me since I lost my husband two years... ago. One of the first thing my Daughter asked was to see the Carfax Report. Tony Grunder said they didn’t have one and a lot of times they are not correct. My Son-in-law then asked if the car was ok and hadn’t been wrecked or any structural damage. Tony said knew the car was fine. Recently I decided I needed a car with more safety options and my Daughter took me to Wichita to buy a Subaru. I was telling them how nice the Equinox was and we added $500.00 of additional chrome trim. You can imagine how embarrassed and shocked we were when the Subaru manager returned to show us the carfax report. The first item on the report was that the car had structural damage! They said this was going to affect how much they could give me for my car. So I lost thousands of dollars on my trade-in because Fisher’s were not honest with me. As it showed on the Carfax that the lease company had given Fisher’s the information. You would think that by being a local person from El Dorado, and trying to buy local I would’ve been treated better. They should be made to give me the difference I lost! Kay Zang

    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?
  • 2.0 out of 5
    February 23, 2018

    They were very polite. They were unable to diagnose the problem with my vehicle. Unfortunately, I would not recommend the service center. . . .

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • November 27, 2017

    Excellent customer service and would recommend using JKF

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Tonya! We appreciate your business and look forward to seeing you again in the future!

  • 5.0 out of 5
    September 17, 2017

    Good people ? very friendly home town people that take care of you.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words about your experience Tony Grunder

  • 5.0 out of 5
    July 17, 2017

    Buick was offering a great rebate on the car that I wanted. The dealership made that deal even sweeter with an additional discount. We were treated very... courteously; the staff was up front and honest. We appreciated all they did to make the deal work for us.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the excellent review! We look forward to doing business with you again in the future!

  • 5.0 out of 5
    December 17, 2016

    Jay was very helpful and fully explained all the paperwork and took care of all my additional needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Larry, We appreciate your business and the kind words! Let us know if there is anything we can do for you in the future!

  • 5.0 out of 5
    November 7, 2016

    They took care of the 3 recalls without me having to ask.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the business Eric! We look forward to seeing you again in the future.

  • 5.0 out of 5
    September 6, 2016

    They did a great job of answering my questions but unfortunately the car I wanted was sold the day after I called.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We will always be here to assist! Thank you for giving us a shot! We would love to give it another try!

  • 5.0 out of 5
    September 4, 2016

    Services are rendered in a timely way. Staff is friendly and professional.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the great review!

  • 5.0 out of 5
    August 9, 2016

    No better place to have your GMC pickup serviced. Truly a professional operation. Very timely in getting work done at price quoted.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jim, it is always a pleasure doing business with you! Thank you for the kind words!

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