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Hug Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (29 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:30pm
Tuesday 8:00am–5:30pm 8:00am–5:30pm
Wednesday 8:00am–5:30pm 8:00am–5:30pm
Thursday 8:00am–5:30pm 8:00am–5:30pm
Friday 8:00am–5:30pm 8:00am–5:30pm
Saturday 9:00am–2:00pm 9:00am–2:00pm
Sunday Closed Closed
New (479) 668-0551 (479) 668-0551
Used (479) 668-4269 (479) 668-4269
Service (479) 668-4230 (479) 668-4230

Inventory

See all 109 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2016.
Hug Chevrolet Buick GMC is proud to be your Charleston dealership of choice. Located on E. Main Street our dealership is an excellent choice if you're looking for a Fort Smith Chevrolet Buick and GMC dealer alternative. Hug Chevrolet Buick GMC is proud to provide the best in new and used cars trucks and SUVs to all of Franklin County. Fort Smith AR Chevrolet Buick and GMC drivers visit our dealership in Charleston to check out the exceptional offers and specials that we have for you!
Hug Chevrolet Buick GMC: Since 1937. Taking you to life's adventures... and back home again

Service center

Phone number (479) 668-4230

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
9:00am–2:00pm
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (29 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful service and professional, friendly staff always

Wonderful service and professional, friendly staff always ready to help. The Service Department takes wonderful care of my car and is always willing to work with me on times for service.

Wonderful service and professional, friendly staff always

Wonderful service and professional, friendly staff always ready to help. The Service Department takes wonderful care of my car and is always willing to work with me on times for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words, Marvin! We're thrilled to hear that you had a wonderful experience with our professional and friendly staff at Hug Chevrolet GMC. We take pride in providing excellent care for your vehicle and are always happy to accommodate your service needs. We look forward to seeing you again soon! Sincerely, Hug Chevrolet Buick GMC Team

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I would highly recommend Hug Chevrolet/GMC Charleston,

I would highly recommend Hug Chevrolet/GMC Charleston, AR. Very friendly and knowledgeable staff. Pepper was very helpful and went out of his way to help me with everything. If you are looking for a truck, this the place to go. Thank you for your honesty and service.

I would highly recommend Hug Chevrolet/GMC Charleston,

I would highly recommend Hug Chevrolet/GMC Charleston, AR. Very friendly and knowledgeable staff. Pepper was very helpful and went out of his way to help me with everything. If you are looking for a truck, this the place to go. Thank you for your honesty and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your kind words! We greatly appreciate your recommendation and are thrilled to hear that Pepper provided you with outstanding service. At Hug Chevrolet Buick GMC, we strive to make every visit a great one, especially when it comes to finding the perfect truck. We look forward to seeing you again soon! Sincerely, Hug Chevrolet Buick GMC Team

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Satisfied Customer!

No sales pitch. No pressure. Great customer service!

Satisfied Customer!

No sales pitch. No pressure. Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Hug Chevrolet Buick GMC Team

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Absolutely the BEST!

having been in the automotive related industry for 45 years , this by far is the friendliest, most caring, honest new car store I have encountered. And I have encountered dozens over the years!! I would never shop for a GM product anywhere else!!!

Absolutely the BEST!

having been in the automotive related industry for 45 years , this by far is the friendliest, most caring, honest new car store I have encountered. And I have encountered dozens over the years!! I would never shop for a GM product anywhere else!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, Hug Chevrolet Buick GMC Team

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Review of Hugg Chevrolet in Charleston Arkansas

He totally awesome experience. I highly recommend this dealership to anybody who is interested in buying a new car

Review of Hugg Chevrolet in Charleston Arkansas

He totally awesome experience. I highly recommend this dealership to anybody who is interested in buying a new car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very disappointed with this dealership. Avoid them

Please do not consider buying from this dealership. They lie to you and take advantage of you, especially the elderly. They won’t return your call and won’t answer when you call. They know they did my husband wrong.

Very disappointed with this dealership. Avoid them

Please do not consider buying from this dealership. They lie to you and take advantage of you, especially the elderly. They won’t return your call and won’t answer when you call. They know they did my husband wrong.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Hugg Chevrolet Charleston, AR

They are excellent at everything and they take care of their customers. My family has bought several vehicles from Trent at Hugg. We would not go anywhere else. Great job!

Hugg Chevrolet Charleston, AR

They are excellent at everything and they take care of their customers. My family has bought several vehicles from Trent at Hugg. We would not go anywhere else. Great job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Dealer

Great friendly people, Trent was great he made sure to show use everything on the car and made sure we left satisfied!

Great Dealer

Great friendly people, Trent was great he made sure to show use everything on the car and made sure we left satisfied!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Best Service Ever!

You cannot beat the service. This may be a small town, but it is worth the drive to purchase and service your vehicle. I've coached several championship teams, and I can say that the 'Hug Team' goes the extra mile to give you the quality service you are looking for in a dealership.

Best Service Ever!

You cannot beat the service. This may be a small town, but it is worth the drive to purchase and service your vehicle. I've coached several championship teams, and I can say that the 'Hug Team' goes the extra mile to give you the quality service you are looking for in a dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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centralhyd@sbcglobal.net

Buying a vehicle is always easy with Hug. They listen to what you want and come up with it. Paperwork is always a breeze.

centralhyd@sbcglobal.net

Buying a vehicle is always easy with Hug. They listen to what you want and come up with it. Paperwork is always a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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See all 29 reviews