Herl Chevrolet

3.0 out of 5 3.0

Reviews

3.0 out of 5 3.0
5 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    May 7, 2019

    We were just traveling through from Nebraska to Arizona when we had a problem starting our car. We suspected the alternator was going and told Ron, one... of the technicians at Herl that. How easily a disreputable auto repair dealer could have installed an alternator as we suggested and presented us with a big bill while ruining our vacation. Ron went through the car and determined it was just a lose battery cable. We were back on the road in 30 minutes! What awesome service from an honest dealer!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    April 18, 2019

    Bought a used but nice Buick Jan 4.One tire low that day,and looked at briefly.. Every time a temp drop the tire lost air and I took it in and the tech... kept saying temp changes can cause that.Sounded weird to me.Im from Illinois where winters are brutal and we aren't overly concerned about tires other than the usual maintenance.Obviously he is overwhelmed or maybe lazy. Took 3 trips to get a report of a tiny carpet tack.It was patched in a bad place. Should have been replaced,on their dime. They agreed only to reimburse the patch repair. Jay Herl extremely rude to me,saying I insulted him and I tried to run his business,that he has bills to pay too,to the tune of 250,000$ and walk a mile in his shoes,on and on,putting up a smokescreen and talking over me when I said I wanted a decent tire put on..He acted all "butt hurt" but somehow I don't feel sorry for him Im retired and on Social Security. Bottom line....Herl sold me a car with a bad tire and refuses to do the right thing. A dealership that won't act in an ethical manner toward their customers sure won't get any recommendations from me.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • August 29, 2013

    This is the best service I have ever received while buying a car. Jay Herl was very helpful with what I needed in a car and is a great business man! I... highly recommend Herl Chevrolet Car Dealership and definitely will be going back!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    August 18, 2015

    We had tire troubles while driving cross country which could have caused a serious accident. They worked us in and fixed our vehicle. Service was awesome.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
  • 4.0 out of 5
    August 9, 2013

    This is the best service I have ever received while buying a car. Jay Herl was very helpful with what I needed in a car and is a great business man! I... highly recommend Herl Chevrolet Car Dealership and definitely will be going back!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 4 found this review helpful. Did you?