Reviews

Average Ratings

3.0
64 lifetime reviews.
  • my new (used)Ducati from Todd Wenzel Chevrolet

    I would like to thank Gary, Jacob, and last but not least, Pat for a pleasant! Efficient! and wonderful buying experience even though the secretar...


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    I would like to thank Gary, Jacob, and last but not least, Pat for a pleasant! Efficient! and wonderful buying experience even though the secretary of state did their best to ruin it by withholding my license plate. We walked in looking at a nearly 20% interest rate...(roughly) one hour later, I rode away on my new (used)Ducati with no money down and 6.25 % interest rate saving us nearly $5000.00 off the interest not to mention more than $2000.00 off the book value. Beyond a doubt one of the best shopping experiences I have ever had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Prepare to wait a long time!

    Even if you schedule a simple oil change, prepare to wait around 2 hours. Scheduling an appointment makes no difference. Absolutely horrible! The...


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    Even if you schedule a simple oil change, prepare to wait around 2 hours. Scheduling an appointment makes no difference. Absolutely horrible! They service department only says they are busy, which defeats the purpose of scheduling an appointment.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Professionalism!!!

    I was there for my Camaro's regular service and I can tell that the staff in the service department is very professional and nice.. The whole proc...


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    I was there for my Camaro's regular service and I can tell that the staff in the service department is very professional and nice.. The whole process was easy and fast!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • unhappy leasee

    we leased a vehical from todd wenzel in 2014 when lease was up we discoved that the lease agreement was completely different then what we had agr...


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    we leased a vehical from todd wenzel in 2014 when lease was up we discoved that the lease agreement was completely different then what we had agreed upon talked to general manager and he said he would get back to me still waiting not happy

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • life time oil change why not anymore overall good

    I would like to know why my life time oil change is no longer in effect. I don't think the new system is any good


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    I would like to know why my life time oil change is no longer in effect. I don't think the new system is any good

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • horrible experience

    I bought a used 2008 ford edge just under a month ago. The buying process went smoothly and the employees were very helpful. I purchased a power t...


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    I bought a used 2008 ford edge just under a month ago. The buying process went smoothly and the employees were very helpful. I purchased a power train warranty for the car in case there were any issues. About two weeks after I bought the car it started acting up and initially I thought it was the transmission. I tried contacting the warranty place, however, it was not yet transferred in my name so they told me to call the dealership directly. The sales guy told me to bring it to their service department to take a look and if it wasn't covered under the warranty I purchased then it should still be covered under the dealerships 30 day warranty. After the service department having the car for a week they I finally was advised what was wrong with the car and was also told they were not approved to repair it. There was no 30 day warranty as the sales guy stated and no help was given. These issues started only 2 weeks after the car was purchased and if there was no 30 day warranty why would the sales guy say that? The point of purchasing a different car was to get out of having so many repairs and I already have one not even one month in! I will NEVER purchase a car from this dealer again. They were unsympathetic and unwilling to help in any way. Even the service department had bad communication and I felt like I was not a priority at all.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service. Accommodating with my needs.

    Great service. Accommodating to my needs. Professional service staff.


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    Great service. Accommodating to my needs. Professional service staff.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • never buy used here

    I bought a used Impala here in Aug. 2014. The car was sold as is but with a verbal agreement that if the car ran into issues that I could get help...


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    I bought a used Impala here in Aug. 2014. The car was sold as is but with a verbal agreement that if the car ran into issues that I could get help with repairs. I was given a free oil change and within weeks took it in .The repair service informed me it needed a gasket repair for $1700. I tried to get help with this but I was told that I bought the car as is. I later understood the car had gone through zero inspection. I tried to get the work done less expensive. All in all I spent $5000. in various repairs to date. I spoke many times to a manager who basically told me the dealership owed me nothing. My 91 year old father helped me pay for these repairs and is disgusted with how I was treated at a so called reputable dealer. Due to ongoing medical costs I was unable to purchase a more expensive vehicle. There has been no effort on the part of the dealership to make things right, not even a gas card. There is one man, Matt , who listened and was compassionate. God bless him for at least caring.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service

    When I arrived for my appointment, I was met right away by your service man, he set me up with a loaner car & I was on my way...When my car was fi...


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    When I arrived for my appointment, I was met right away by your service man, he set me up with a loaner car & I was on my way...When my car was finished I received a call from Dan & picked up my car--it had even been washed. This extra courtesy is greatly appreciated especially because of my horrible experience with Berger Chev. I was not taken in on time for an appointment I had at Berger Chev & was told it would be an hour wait even though I had a set appointment & they did not give loaner cars. I definitely would recommend Todd Wenzel Chev over Berger Chev.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Experience and Service

    These folks know how to treat customers and make buying a car a great experience. They were able to work with me on my terms. I will visit them ag...


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    These folks know how to treat customers and make buying a car a great experience. They were able to work with me on my terms. I will visit them again in the future.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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