Bohn Buick GMC

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
72 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    May 30, 2020

    Great Customer service Zach and the tech who worked on my truck great job keep up the great work , service you guys are awesome thanks D V

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 5.0 out of 5
    March 19, 2020

    There was one problem with the vehicle which was quickly taken care of. Sandy was the best salesperson ever! The MKX was an excellent choice. Awesome phone... and text communication. I asked for photos and got them with no problem. I highly recommend Bohn GMC Buick and ask for Sandy!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for your recent visit and great recommendation.

  • April 26, 2018

    Just had to wait 2hrs for my oil change. I had a 9:30 appt. time even got to dealership a little early. Was told they were running behind so it would take... 2hrs. Other then that everything was good . They always go beyond what you need service to help you. My service guy was Nathan Rogers he was super nice and very professional . I usely deal with John Daigle he’s great to deal with .

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you Elena for the kind words! We are thrilled that you had a pleasant service experience here with us! We thank you for your business and look f...orward to your next visit!

  • 5.0 out of 5
    March 3, 2020

    Went in to get an oil change and tire rotation,I did not have an appointment service rep got me in and out in less than an hour

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

  • 5.0 out of 5
    February 17, 2020

    I went in early and the staff got me in and out promptly. Did I mention this was without an appointment. Excellent customer service all around.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind words! We are thrilled that you had a pleasant service visit!

  • 1.0 out of 5
    February 14, 2020

    Bohn Buick GMC 3515 Lapalco Boulevard Harvey Louisiana 70058 tried to charge me $311 for a water pump which is normally between $69.99 2 $105.99. This... is a huge turn off and is damaging to your reputation as a business . When dealing with people like myself who deal with large numbers of the public and is able to influence public opinion, mistakes like this should not be made regularly as is the case with this location. This is the third time I've walked away after looking up the actual going rate for the parts prices unbeknownst to you guys more people are finding out about these things

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Don, Thank you for your feedback about this because that should not have happened. I need to use your case as a learning opportunity, so we can f...ix the issue in the future. Could you please contact me? Martin Bonura General Manager mbonura@bohnzone.com

  • 5.0 out of 5
    February 11, 2020

    John was very informative and friendly. Making appointment online was easy and convenient. The time for me to wait was not that long in the waiting room.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you OB for your kind words! It is always great to hear that we were able to make a customer's experience truly exceptional! We thank you for you...r business and look forward to your next visit!

  • 5.0 out of 5
    January 25, 2020

    John was very friendly, communicated timely on repairs and kept me updatedon as to the status of my car. I was very impressed with GMC service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your kind words for our staff, we appreciate it!

  • 4.0 out of 5
    January 22, 2020

    Pleasant experience. Most impressive was the quick transaction. Sandy and Duane were very professional. Inventory wasn't all that large but it was very... clean cars/trucks.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Congratulations, we hope you loved your new vehicle for years to come.

  • 5.0 out of 5
    January 19, 2020

    We had an appointment scheduled, but went in to drop it off a day earlier. They were able to fix it the same day within a few hours. It was so convenient... since we did not live nearby.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Ashanti, Thank you so much for your kind words! We are thrilled to hear that we could provide you with a great experience!

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