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Reviews

Average Ratings

4.3
23 lifetime reviews.
  • Friendly Chevrolet/Buick in Troy, N.C.

    This dealership, from the owner, who I met, to my individual sales consultant, were all very professional, knowledgeable, helpful, and yes, friend...


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    This dealership, from the owner, who I met, to my individual sales consultant, were all very professional, knowledgeable, helpful, and yes, friendly, during the entire buying process. Only after looking for, calling, and eventually driving to several other dealerships in two different states to look for the "right" vehicle, and finding them all to be grossly misrepresented, did I find Friendly Chevrolet/Buick. Being extremely skeptical, I called Friendly, to inquire about a very nice LOOKING truck that they had in stock at a great price. After explaining my experiences to my "sales guy" Woody, he actually walked to the vehicle with his personal cell phone and gave me a full account of the vehicle and answered my many questions. Again, he actually walked to the vehicle to describe it! Still skeptical, I drove the nearly 100 mile trip to look at the vehicle. I could not have been more shocked to see that the vehicle was described perfectly, if not under estimated. Not only was this vehicle in great condition , both cosmetically and mechanically, but the price actually stayed at the low low price that was advertised. I bought the vehicle without any hesitation or doubt. To find a car dealership that is honest and fair about the vehicles they sell is truly a difficult task, but I have found that dealership. It is in Troy, N.C. This is the reason I will buy my next vehicle here. Save yourself some time, stress, and gas, and buy it at Friendly Chevrolet/Buick in Troy, N.C. Trust me.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 4 found this review helpful. Did you?

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  • Highly recommend!!

    After totaling my car, I dreaded having to deal with the whole process of looking for, and buying a car! With very little time to shop for a veh...

    Dealer Response

    Your kind words are very much appreciated, Connie. We take pride in our ability to simplify the car buying process and take care of our customers ...


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    After totaling my car, I dreaded having to deal with the whole process of looking for, and buying a car! With very little time to shop for a vehicle, a friend told me about an online purchase she had made. Reluctantly, I began my search. Friendly Chevrolet had a car I was interested in, so I called them. Joey Davis was my contact person through out the painless car buying experience. Friendly Chevrolet had their drivers, who I must saw were AWESOME, drive the car all the way to Jacksonville NC. Without any obligation, pressure, or crazy sales pitch, I purchased the car and could not be more satisfied with the purchase! I highly recommend Friendly Chevrolet! Great staff, great drivers, great experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your kind words are very much appreciated, Connie. We take pride in our ability to simplify the car buying process and take care of our customers long after the sale. If there is ever anything that we can do for you, please give us a call!


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  • True Friendly Experience

    If you want a friendly environment to shop new and/or used vehicle then this is the place for you. I was shopping for a GMC Sierra and they found ...

    Dealer Response

    Thank you for your kind review! If there is anything we can do to help you out in the future, please don't hesitate to give us a call.


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    If you want a friendly environment to shop new and/or used vehicle then this is the place for you. I was shopping for a GMC Sierra and they found what I was looking for and got me a really good deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your kind review! If there is anything we can do to help you out in the future, please don't hesitate to give us a call.


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  • AMAZING!!!

    I think that the name sticks with the actual dealership because everyone there is actually friendly no doubt 5-stars!!

    Dealer Response

    Thank you so very much for the high praise! We are thrilled that you enjoyed your transaction and we look forward to doing business with you again...


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    I think that the name sticks with the actual dealership because everyone there is actually friendly no doubt 5-stars!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so very much for the high praise! We are thrilled that you enjoyed your transaction and we look forward to doing business with you again in the future.


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  • Disappointed

    I found what seemed like the "perfect car" online and read good reviews about this dealership. After calling and scheduling an appointment, my hus...

    Dealer Response

    Although we strive for perfection in all operations of our dealership, our guest is correct. We mistakenly checked "leather" when entering the veh...


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    I found what seemed like the "perfect car" online and read good reviews about this dealership. After calling and scheduling an appointment, my husband and I got a babysitter and made the hour long trip to see the car. We got there and looked in the car to find that the "leather interior," (as advertised on their website), was actually cloth. Not only that but the car had no gas in it to test drive it. 3 hours + gas money + babysitter = WASTED

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Although we strive for perfection in all operations of our dealership, our guest is correct. We mistakenly checked "leather" when entering the vehicle online. We've since corrected our error and sincerely apologize.


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  • Review on Friendly Chevrolet-Buick

    We found this dealership to be very professional AND very friendly and knowledgeable. We made an appointment with them for a car we saw on Cars.co...

    Dealer Response

    Thank you so much for the kind words. We are happy we were able to assist you in finding the right vehicle. If there is anything we can do to assi...


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    We found this dealership to be very professional AND very friendly and knowledgeable. We made an appointment with them for a car we saw on Cars.com and when we got there it was all ready - parked in front, clean with gas in it. They told us to take the keys and drive it and then we would talk. Could not believe how they acted as though we had good sense and treated us with respect - like dealers of old. It just so happened that particular vehicle did not match what we wanted - so they showed us another one that had just come in and wasn't cleaned up yet. We drove it - they offered us a price that could not be matched by any Charlotte dealership. Love our new vehicle and we've told everybody about Friendly Chevrolet/Buick and Lane - our sales person.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. We are happy we were able to assist you in finding the right vehicle. If there is anything we can do to assist in the future, please don't hesitate to call!


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  • great bunch and easy to deal with straight deals.

    great bunch easy to deal with, straight talk. Fast and trusting trade deal.

    Dealer Response

    Thank you, Randy. Let us know if there is anything we can ever do for you. We greatly appreciate your business.


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    great bunch easy to deal with, straight talk. Fast and trusting trade deal.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Randy. Let us know if there is anything we can ever do for you. We greatly appreciate your business.


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  • Buying made simple

    I don't normally write reviews, but our experience with Nathan and Brian was above and beyond exceptional. I called about a car and left a message...

    Dealer Response

    Thank you so much for the kind words. If there is one thing we never tire of hearing, it is how much people enjoy their shopping experience with u...


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    I don't normally write reviews, but our experience with Nathan and Brian was above and beyond exceptional. I called about a car and left a message. I thought, yeah; no one is going to call me back. Literally within minutes Nathan (sales manager) called me back and we had a brief conversation regarding the vehicle I was interested in. Two days later we made the two hour drive from Raleigh to Albemarle and when we pulled into the dealership, the car had been pulled up to the front, was clean and unlocked for us to look in. Nathan happily greeted us and introduced us to our salesman Brian (who was great by the way). The car was exactly what was advertised, clean, low miles and fully serviced. After a quick test drive, the rest of the buying process was very simple - the price, the financing, the paper work and a quick tutorial from Brian on all the features on the vehicle made us truly enjoy making the trip to buy the vehicle. As someone who buys a car about once every 10 years, I would have to say that this has been my favorite car buying experience so far. We spent more time driving to and from Albemarle than purchasing the car...... and most importantly, we love our new car!! The entire staff at Friendly Chevrolet Buick was extremely polite and very nice during our visit and we would definitely recommend anyone looking to purchase a car to give them a call.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the kind words. If there is one thing we never tire of hearing, it is how much people enjoy their shopping experience with us. Please don't hesitate to call if there is anything we can do for you in the future.


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  • Skeptical phone call, Quite a pleasant suprise.

    I recently visited Cars.com looking for a later model Honda Accord and learned that Friendly Chevrolet/Buick of Albemarle had what I THOUGHT might...

    Dealer Response

    Thank you, Mr. Venable for your kind words. Customers like yourself make our jobs easy, not to mention rewarding and enjoyable. We know you have a...


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    I recently visited Cars.com looking for a later model Honda Accord and learned that Friendly Chevrolet/Buick of Albemarle had what I THOUGHT might be worth taking a look. I sent an inquiry of intrest to the dealership and received a call ,,,,,early the next morning,,,from the sales manager. He must just about live at the dealership because the call came in long before opening hours. I discussed the condition of the automobile, the price, and at that time I made a counter offer, predicated on the condition that he gave me. He informed me that he simply could not take my offer,then asked if he could call me back. To make a long story short, he called the owner of the dealership, BEFORE opening hours and 10 minutes later called me back with a counter offer from the Dealership Owner. I explained that I was more than 100 miles from Albemarle and was told that he would hold the car until I drove down to view it. As the title says ,,,,I was skeptical,,,but I decided to make the trip. Upon reaching the dealership I was met by a salesman, almost before I got out of my car. To my SUPRISE ,,,the sales manager had really NOT described the vehicle properly . I suppose he did not want to overrate the condition because the car had ABSOLUTELY not one scratch or scuff and it looked SHOWROOM new. I met the sales manager and thanked him for being honest. I bought the vehicle. Ashley was very proficient and helpful with the paperwork and I then met the sales manager,thanked him for being helpful and HONEST. All in All,,,,an extremely pleasant buying experience. THANKS to the personnel at FRIENDLY ....ANYONE in the market for another vehicle really NEEDS to check THIS dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Mr. Venable for your kind words. Customers like yourself make our jobs easy, not to mention rewarding and enjoyable. We know you have a lot of choices in places to buy a vehicle and greatly appreciate the chance to earn your business. If there is ever anything more we can do, please know that our hospitality extends much further than the sales process. Thanks again!


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  • Wonderful People

    Recently I experienced a serious car breakdown traveling from SC to IL, with My Mother and little dog. I pulled into Friendly Chevrolet-Buick park...

    Dealer Response

    Glad to hear you finally made it home safe, Cherie. If there is ever anything you need, please don't hesitate to give us a call.


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    Recently I experienced a serious car breakdown traveling from SC to IL, with My Mother and little dog. I pulled into Friendly Chevrolet-Buick parking lot (Thank you ONSTAR) at 3:10pm on a Saturday. Normally they would have been closed at 3pm. All the staff pitched in to help us. It was pouring rain Mr. Drennan had Mom and the little dog come into the showroom. He checked the motel across the street for accepting small pets and set up the loaner car. Mr. East looked at my car briefly then helped me to unload what we needed, then went directly to the computer for the cars history Ashly was on the phone to GM warranty roadside assistance. They did everything above and beyond to keep Mom, the dog and myself safe and comfortable. I am very grateful to all that helped us from this dealership, and we did arrive home safely.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Glad to hear you finally made it home safe, Cherie. If there is ever anything you need, please don't hesitate to give us a call.


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