Countryside Chevrolet

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
16 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 30, 2020

    Pleasant, professional and honest. The staff did a great job making the transaction as painless as possible. I wasn't handed off repeatedly like people... have tried to do to me before. I drove 45 minutes to look at the car and am glad I did. I recommend them to everyone.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mitchel, thank you for the feedback! We are happy to hear about your positive experience at Countryside Chevrolet, and we are grateful you chose us fo...r your automotive needs. We look forward to working with you again in the future! The Countryside Chevrolet Team

  • 5.0 out of 5
    March 11, 2020

    Bought new 19 stingray at one dealership and took car to another dealership for diagnostics because first dealership was 700 miles away! Country side Chevy... in Franklin NC diagnosed my warble noise in differential and contacted GM and new differential was installed only 1700 miles on vehicle. They treated me as good as the dealership where I bought the car ! I would recommend all my friends and family to buy from Country Side Chevy because of the excellent way I was treated all of my future GM products will absolutely be purchased there !!!!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. The Count...ryside Chevrolet Team

  • November 9, 2013

    The internet sales contact person, Tiffani Tallent, was an honestly gifted, honorable salesperson whom I truly wish I could have done business with. The... vehicle she had & one up the road were virtually the same, accept hers had several thousand miles less, therefore costing more, & couldn't compete the pricing. The mileage difference was irrelevant to me, given the low usage I will drive (trips only). The other car was still n warranty also, & ultimately very professional & pleasant to work with, for sure. But, I was so pleased with M's Tallent, I would STRONGLY recommend seeing her if there is a vehicle you find interesting @ Smokey Mountain Chevy. This recommend comes from a senior who has bought a few cars in my time.>Sincerely, Dale Sandt/Clayton, Ga.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Countryside Chevrolet and we hope to see you again. We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    February 25, 2020

    Everyone was kind and nice to me. They went above and beyond to help me with my car and to get me a rental. Thank you Tonya and all of the service department

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    Came in for service or repair
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    Dealer Response

    At Countryside Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive exper...ience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, The Countryside Chevrolet Team

  • 5.0 out of 5
    September 13, 2019

    We recently had an emergency on our way to Atlanta when our brake lines went. We had to be in Atlanta that day and Ed Nelson , the Service Manager couldn’t... have been nicer and more understanding of our needs. He went way beyond the call of duty to help us to reach our destination that day. Tonya, the Service Advisor and everyone was so friendly and helpful. Great repair work done in a timely manner! Too bad we live so far away!!

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    Came in for service or repair
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  • 5.0 out of 5
    January 3, 2019

    Great experience. Very clean and answered all questions.

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  • 5.0 out of 5
    June 1, 2018

    Everyone was gracious and efficient! It was my first time to buy there and I was pleased.

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    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. We're pleased to know we have been able to exceed your expectations and really help you out! We want all our clients to have a comfortable and stress-free experience with us! It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Countryside Chevrolet and we hope to see you again. We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    April 13, 2018

    friendly, efficient, work done in a timely manner , I would recommend to others.

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    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Countryside Chevrolet and we hope to see you again. We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    January 16, 2018

    Awesome Staff. Very knowledgeable. Wouldn't go anywhere else!

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  • 5.0 out of 5
    November 24, 2017

    This was my second time dealing with Countryside Chevrolet, and Nathan Pitts did an exceptional job servicing all my needs and was very professional through... the entire process. I would recommend anyone who is looking to trade-in or buying a used/new vehicle to first consider Countryside Chevrolet!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to o...ur guests. Please come see us for any future needs. We're pleased to know we have been able to exceed your expectations and really help you out! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Countryside Chevrolet and we hope to see you again. We sincerely value your business and look forward to your next visit!

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