Family Chevrolet GMC

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    April 23, 2019

    Great experience. Friendly and knowledgeable sales staff. Like the small town dealers much more than the big ones. Have already recommend to friends. Will... buy there again.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have e...arned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

  • 5.0 out of 5
    March 19, 2019

    I took my 2011 Equinox to have the brakes checked. They identified the problem quickly. They also pointed out a problem that I knew existed with the... timing chain. When they gave me an estimate to fix the timing chain that was more than $1,000 less than an estimate I received from another Charleston area Chevy dealer, I jumped at the opportunity. The repairs were done well, and I’m very pleased with the results. There’s a good chance I’ll go back to Family in the next 12 months to buy a new vehicle. Kendall in Service was very helpful, and the guys in the shop were great.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you so much for the 5 STARS Rds9779 on your recent visit with us on your 2011 Chevrolet Equinox and detailed review! We appreciate the comparis...on pricing we offered that saved you significant money on a repair you had previously diagnosed. We look forward to seeing you soon for your next vehicle purchase and any routine maintenance you need before then. Take care!

  • 5.0 out of 5
    November 23, 2017

    By far the easiest process of buying a vehicle! Will not think of going elsewhere!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mpb, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Thank you again for ...leaving us this response!

  • 5.0 out of 5
    August 18, 2015

    Family Chevrolet made the car buying process much more enjoyable compared to other dealerships. Employees are efficient and friendly, and are able to find... exactly what you are looking for in a timely manner. Will continue to buy future vehicles from this reputable dealership.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the 5 STARS and review of your purchase back in August 2015. This review just went live - on our end for us to see - and we wan...ted to say Thank you RCP. We look forward to future sales with you and seeing you in Service for routine maintenance. Take care!