Valdosta Cadillac

4.6 out of 5 4.6

Reviews

4.6 out of 5 4.6
9 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    October 13, 2019

    The shuttle to and from work was amazing. The driver was very friendly. Very nice girl, she did a great job.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Lindsey, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough s...ervice you received from us. If there's anything more that we can do, please come back and see us again. Take care! Best, Joe Lieupo-Porter, Service Manager josephl@tkovaldosta.com"

  • 4.0 out of 5
    September 29, 2019

    Every one was nice except Eric in the Service Dept. Every one was very genuine except Eric. Mike is a great manager.

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    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments ...with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Joe Lieupo-Porter, Service Manager josephl@tkovaldosta.com"

  • 5.0 out of 5
    September 26, 2019

    Great people and service. Many thanks to taking care of me without an appointment. Will definitely be back. Mike and his crew rock.

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. B...est, Joe Lieupo-Porter, Service Manager josephl@tkovaldosta.com"

  • 5.0 out of 5
    September 26, 2019

    Mike Marafino is the reason I keep coming back. He is extremely nice, professional and helpful. He explains things thouroghly

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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Tessa and thanks for the great feedback! We're very happy that Mike was there to give you the customer service we know you deserve! Thank you and w...e look forward to seeing you again! Best, Joe Lieupo-Porter, Service Manager josephl@tkovaldosta.com"

  • 5.0 out of 5
    September 26, 2019

    Eric and Mike are the BEST!!!! I love this dealership and all of the employees are so friendly. I will choose them for all my car needs

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Emily, thank you for the feedback! We are happy to hear about your positive experience at Valdosta Cadillac, and we are grateful you chose us for your... automotive needs. We look forward to working with you again in the future! Best, Mark Beecher, General Manager mbeecher@thetkogroup.com (229) 242-7325

  • 5.0 out of 5
    September 26, 2019

    The service advisors were very helpful , personable, and didn’t do service, just to do service. They actually recommended the work that needed to be done!... They weren’t trying to rob me of my money which means a lot and goes far

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along ...to the team! Best, Joe Lieupo-Porter, Service Manager josephl@tkovaldosta.com"

  • 5.0 out of 5
    July 9, 2019

    Bought 4 Michelin tires. Received good customer service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 9, 2019

    Great customer service. Always get right in for my service and if I need any repair, always there to help!

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    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2.0 out of 5
    March 6, 2019

    This is twice this same event has has happened in 1 year. However this time, i was told the car was fixed and i could pick it up the next morning. Upon... pick up, the problem was still there, the battery was dead and was eventually replaced at no charge. When i called later to ask why the the battery failed again. I was told that it was considered fixed by Cadillac standards. I then asked so why did it happen again overnight and there must have been something that led to the repeat failure. I could accept everything that was done and said until the statement was made that , "I didn't purchase the vehicle there, did i?" The fact is, yes, i did purchase my vehicle there but more importantly, what does that matter? Is the new car warranty only applicable at the dealership the vehicle wss purchased from?

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    Customer Service
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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