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Yeah they tried to sell me what they could, that is their job, but what really impressed me was how they kept working for me after I signed on the dotted... line. I was in an out with my new vehicle (exactly what I wanted) in one afternoon and they called me back the next day because they made a mistake and ended up redoing the paperwork and saving us $25 dollars a month on the payment. The promised us a second key, and I came in on the day, they knew I was coming, were right on it and treated me like they were genuinely glad I was there. Kash greeted me in the waiting room and asked if I was happy with the van so far and I would honestly seek him out next time I need a vehicle. I have been looking for a dealership that treated me like they wanted me to be a customer, and so far they have done a wonderful job. I see no reason to ever go to another dealership.
As always Jennifer Jackson and the staff are friendly knowledgeable and go beyond what is expected to help their clients.
Great service as always.car washed. Ride to and from service repair.
because they was nice and they work with me made sure me and my wife was happy and we got what we want. the guy name was Gerald.
Our car was totaled in an accident, and the stress of searching for a vehicle with a list of necessary options to accommodate our family of five was getting... to me. I went to a few other dealerships in town, but the salesmen were extremely pushy and fake- then Kash walked into my life. Kash was extremely personable, professional, and wasn't pushy or condscending like some sales people we dealt with at other dealerships. He spoke to me like a friend having a casual conversation. He listened to me and asked me questions about what I was looking for in a vehicle and why. A few days later, he delivered in a big way. The car he selected for me to test drive checked off all the boxes for our family- and then some! I fell in love with it instantly- and he knew it. The other sales professionals at Biggs were extremely friendly and even offered my four year old daughter (who clearly didn't share her Mom's enthusiasm for buying a car- thanks Ms. Ruth!) a Biggs coloring book and crayons to keep her entertained. Scott, my finance professional, was amazing and got my paperwork done in minutes. Even the techs who detailed my car before I drove home in it were friendly and shot me a thumbs up as I departed the lot with a huge grin on my face. The manager, Rick, is a talented, experienced professional and an asset to the community. I truly could not be happier with my experience in its entirety. I never fancied myself a GMC/Cadillac/Buick kind of girl, but the luxury that comes with their lineup is second to none. I will most definitely purchase another vehicle from Kash and Biggs within the next couple years, and truly appreciate all they did to make my experience an outstanding one.
Bill Gardner made this so easy and pleasant He was very easy to work with and listened to what I wanted and not what he needed to sell. I'm very pleased...
Great Salesman. Bill Gardner did a wonderful job and made the sales process pain free and had lots of fun during the whole experience.
Joe Holley is an out standing salesman, he is a man of his word and I think him for being hornest. Biggs is a 5 Star dealership.
In and out with 25 minutes from appointment. Trim looks great. Great service from all. Service did great from the servivce manager lady to service tech,... very pleased. Kash kept all his promises.
Very knowledgeable sales staff and they treat you like family.