New 877-863-2250 Dealer Website
Used 877-712-7092 Email Dealer
Service 866-906-5579

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
Average based on 183 reviews.
  • Fantastic Service, Will Buy from them again

    I recently purchased two vehicles from this dealer. My girlfriend and myself are rather inexperienced with car buying. The sales person we spoke w...

    Dealer Response

    Thank you so much for the feedback, John! We apologize for the delay in the financing process but are glad the manager was able to address it rig...


    Show Full Review

    I recently purchased two vehicles from this dealer. My girlfriend and myself are rather inexperienced with car buying. The sales person we spoke with [Robert Labbee] was incredible. He was able to help us with our financial situation. My girlfriend got a Ford Fusion and I was able to purchase my first new Car. I really feel like Robert helped us get the best deal we possibly could. The managers in both buildings were incredible as well. My only issue was a longer then normal wait time for approval on my vehicle. The manger knew about it and addressed it that day. I felt like I was buying from good friends not sales people.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the feedback, John! We apologize for the delay in the financing process but are glad the manager was able to address it right away for you. We hope both you and your girlfriend are enjoying your vehicles and please let us know if there is anything we can do for you!


    Hide Full Review
  • Bill Dodge Auto in Portland

    After ruining the part of the engine they were working on instead of fixing it they offered a meaningless compensation for the mistake and trouble...

    Dealer Response

    We sincerely apologize for the disappointment regarding your last service appointment. We would like to speak with you about this matter in greate...


    Show Full Review

    After ruining the part of the engine they were working on instead of fixing it they offered a meaningless compensation for the mistake and trouble, one that I couldn't possibly use. It wasn't the first time this kind of thing had happened. Then next time they charged me $150 just to tell me a latch was broken. They are about the money and not about quality service. I am through giving them a chance to redeem themselves. I would avoid this place for BMW repair if at all possible.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We sincerely apologize for the disappointment regarding your last service appointment. We would like to speak with you about this matter in greater detail. Please feel to contact the BMW service manager at (207) 854-3200. We look forward to speaking with you so that we can resolve this matter. We truly appreciate your business and we thank you for your feedback.


    Hide Full Review
  • Great service

    They called back quickly, always yad great answers to my questions. The employees are very nice, patient and understanding. They don't pressure yo...

    Dealer Response

    Thank you very much for your feedback, Brittany, as we greatly appreciate hearing from our customers. Glad we were able to assist you and provide...


    Show Full Review

    They called back quickly, always yad great answers to my questions. The employees are very nice, patient and understanding. They don't pressure you into buying a vehicle if you're not quite ready to pick one on that particular day. I would recommend them to anyone and everyone looking to buy a car and that's saying a lot because my close friends are car salesmen at other dealerships!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for your feedback, Brittany, as we greatly appreciate hearing from our customers. Glad we were able to assist you and provide a pleasant buying experience! Please don't hesitate to contact us if you every need anything.


    Hide Full Review
  • Example: Great service, clean facilities, customer

    We made our purchase at Bill Dodge in Westbrook, ME. We shopped around other dealerships. We had the best customer service with Andie Ewing, she t...


    Show Full Review

    We made our purchase at Bill Dodge in Westbrook, ME. We shopped around other dealerships. We had the best customer service with Andie Ewing, she totally listened to what we wanted & our price range. We came back several times until Andie finally was able to match us up to exactly what we wanted. She went out of her way to make sure that we were totally satisfied. We drove away with a new GMC satisfied beyond words. She was the most pleasant salesperson we had worked with & we can't say enough about her.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service...

    Was so very pleased at how smoothly my transaction went with Tevis. He was a great help and made everything so easy for me. Thanks again. Connie


    Show Full Review

    Was so very pleased at how smoothly my transaction went with Tevis. He was a great help and made everything so easy for me. Thanks again. Connie

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great experience!

    Just bought my GMC Sierra SLT at Bill Dodge. I had a great experience with the salesperson Andie she made the process fast and easy just how I lik...


    Show Full Review

    Just bought my GMC Sierra SLT at Bill Dodge. I had a great experience with the salesperson Andie she made the process fast and easy just how I like it! Everyone from the General Sales Manager David to the numbers guys Josh and Bradley were top notch and made me feel like I was the most important person in the showroom. I would definitely refer them to my friends and family and intend to go back again someday but not right off i will enjoy my truck for a number of years.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service!

    We purchased a 2016 328xi BMW. We worked with Brittney Hale, who did an excellent job. We have bought 4 BMWs over the years in the past, and by fa...


    Show Full Review

    We purchased a 2016 328xi BMW. We worked with Brittney Hale, who did an excellent job. We have bought 4 BMWs over the years in the past, and by far, Brittney was the most knowledgeable and courteous sales professional we have ever encountered. If there is a customer service award for great service, then we say that Brittney Hale is very deserving. We are from Florida, and she recommended a company to transport our car for us. We came to your dealership, as it was the closest to our vacation location here in Maine. We bought a BMW because we know it is a good product. We were pleasantly surprised at the high level of service provided by Brittney. Thank you so much. We are very excited to see our new car roll off the truck when we meet it in Florida.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New car buyer

    Easy access, great showroom, terrific salesperson, no pressure, best deal around, both sides happy.


    Show Full Review

    Easy access, great showroom, terrific salesperson, no pressure, best deal around, both sides happy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Customer Service

    Bought a used BMW. Brittany was great to work with. She spent over 30 mins reviewing the cars feature at pickup. I would highly recommend this dea...


    Show Full Review

    Bought a used BMW. Brittany was great to work with. She spent over 30 mins reviewing the cars feature at pickup. I would highly recommend this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent service

    I have call bill dodge to make appointment for diagnostic on Tuesday 6-09-2015 and on Thursday 6-11-2015 I had my car back repaired and washed.I w...


    Show Full Review

    I have call bill dodge to make appointment for diagnostic on Tuesday 6-09-2015 and on Thursday 6-11-2015 I had my car back repaired and washed.I was provided loaner car. Excellent service !!! In 48 hours I was back on the road . Excellent service !!! Thank you. Kazimierz Kowal

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review