Bill Dodge GMC Buick Cadillac

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Reviews

Average Ratings

4.8
188 lifetime reviews.
  • Great service

    They called back quickly, always yad great answers to my questions. The employees are very nice, patient and understanding. They don't pressure yo...

    Dealer Response

    Thank you very much for your feedback, Brittany, as we greatly appreciate hearing from our customers. Glad we were able to assist you and provide...


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    They called back quickly, always yad great answers to my questions. The employees are very nice, patient and understanding. They don't pressure you into buying a vehicle if you're not quite ready to pick one on that particular day. I would recommend them to anyone and everyone looking to buy a car and that's saying a lot because my close friends are car salesmen at other dealerships!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you very much for your feedback, Brittany, as we greatly appreciate hearing from our customers. Glad we were able to assist you and provide a pleasant buying experience! Please don't hesitate to contact us if you every need anything.


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  • Enjoyable Experience!

    Not pushy. We were able to think about our possible purchase over the weekend. All of our questions answered. An enjoyable buying experience.


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    Not pushy. We were able to think about our possible purchase over the weekend. All of our questions answered. An enjoyable buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Friendly knowkeageable staff another nice servicee

    Always friendly no matter how busy and always knowkegeable about my appt.


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    Always friendly no matter how busy and always knowkegeable about my appt.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Great Car Buying Experience

    When I immediately walked in I felt welcomed. The sales person I was teamed up with fit with my personality and made me feel comfortable. At no po...


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    When I immediately walked in I felt welcomed. The sales person I was teamed up with fit with my personality and made me feel comfortable. At no point did anyone make me feel stupid for asking questions or explaining what I needed in order for the lease to work. I appreciated that it wasn't a high pressure pitch, nor did anyone act as if they were doing me a favor but wanted to work with me. Thank you Marty & Bill Dodge Auto Group for helping me get a new SUV, I love my new Terrain!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Another fantastic experience

    My wife and I took a ride down from Augusta to look for a Jeep. Turns out Bill Dodge had a Rubicon Unlimited we loved. We worked with Aria in sale...


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    My wife and I took a ride down from Augusta to look for a Jeep. Turns out Bill Dodge had a Rubicon Unlimited we loved. We worked with Aria in sales and Ryan the sales manager. They gave me what I needed for my trade and sold me the rubicon at a great price. Tim and his crew in the service dept went over it with a fine tooth comb and fixed any issues. This is my second purchase from Bill Dodge and won't be our last. They always go above and beyond and value their customers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Now it sounds like it should

    I brought my 2014 328xi Sport Wagon in for its annual state inspection and to have a nagging audio problem repaired. The subwoofer under my passe...


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    I brought my 2014 328xi Sport Wagon in for its annual state inspection and to have a nagging audio problem repaired. The subwoofer under my passenger seat had been replaced just over a month ago. Despite it being new it again sounded like it was blown. The techs did a fantastic job of tracking down the problem. The solution required a new amplifier as well as another new subwoofer. Parts had to be ordered. They had my car for 17 days. I had a 2016 328xi sedan as a loaner. It lacked many features I have come to rely upon making me appreciate my car more than ever. My audio now sounds excellent. It was all warranty work, so I had no out of pocket expenses. My service rep and the tech who always works on my car couldn't have been nicer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Bill Dodge Auto in Portland

    After ruining the part of the engine they were working on instead of fixing it they offered a meaningless compensation for the mistake and trouble...

    Dealer Response

    We sincerely apologize for the disappointment regarding your last service appointment. We would like to speak with you about this matter in greate...


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    After ruining the part of the engine they were working on instead of fixing it they offered a meaningless compensation for the mistake and trouble, one that I couldn't possibly use. It wasn't the first time this kind of thing had happened. Then next time they charged me $150 just to tell me a latch was broken. They are about the money and not about quality service. I am through giving them a chance to redeem themselves. I would avoid this place for BMW repair if at all possible.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We sincerely apologize for the disappointment regarding your last service appointment. We would like to speak with you about this matter in greater detail. Please feel to contact the BMW service manager at (207) 854-3200. We look forward to speaking with you so that we can resolve this matter. We truly appreciate your business and we thank you for your feedback.


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  • Fantastic Service, Will Buy from them again

    I recently purchased two vehicles from this dealer. My girlfriend and myself are rather inexperienced with car buying. The sales person we spoke w...

    Dealer Response

    Thank you so much for the feedback, John! We apologize for the delay in the financing process but are glad the manager was able to address it rig...


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    I recently purchased two vehicles from this dealer. My girlfriend and myself are rather inexperienced with car buying. The sales person we spoke with [Robert Labbee] was incredible. He was able to help us with our financial situation. My girlfriend got a Ford Fusion and I was able to purchase my first new Car. I really feel like Robert helped us get the best deal we possibly could. The managers in both buildings were incredible as well. My only issue was a longer then normal wait time for approval on my vehicle. The manger knew about it and addressed it that day. I felt like I was buying from good friends not sales people.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you so much for the feedback, John! We apologize for the delay in the financing process but are glad the manager was able to address it right away for you. We hope both you and your girlfriend are enjoying your vehicles and please let us know if there is anything we can do for you!


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  • Example: Great service, clean facilities, customer

    We made our purchase at Bill Dodge in Westbrook, ME. We shopped around other dealerships. We had the best customer service with Andie Ewing, she t...


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    We made our purchase at Bill Dodge in Westbrook, ME. We shopped around other dealerships. We had the best customer service with Andie Ewing, she totally listened to what we wanted & our price range. We came back several times until Andie finally was able to match us up to exactly what we wanted. She went out of her way to make sure that we were totally satisfied. We drove away with a new GMC satisfied beyond words. She was the most pleasant salesperson we had worked with & we can't say enough about her.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great service...

    Was so very pleased at how smoothly my transaction went with Tevis. He was a great help and made everything so easy for me. Thanks again. Connie


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    Was so very pleased at how smoothly my transaction went with Tevis. He was a great help and made everything so easy for me. Thanks again. Connie

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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