Catalano Motors Chevrolet, Inc.

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 3.0 out of 5
    May 23, 2019

    Stopped by, went through process, they needed to check inventory and wanted to call me back in 24 hours. No return call for 3 days, I went and purchased... at a different dealer.

    3.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 15, 2019

    I recently purchased a vehicle from Catalano Chevrolet. I am relatively new to the area and am also a first time Chevy buyer. After some shopping around... various Chevy dealers in the Erie and Chautauqua county area, a friend suggested I stop by Catalano’s. I have to say, “what a refreshing experience.” Lou Catalano was very friendly and professional. But the best part was the “no pressure”, relaxed atmosphere. I really got the feeling Lou was set on providing me with excellent customer service and the best deal possible for the vehicle I was interested in purchasing. My car shopping experience was enjoyable. As for the car, I have been driving it for a few months and so far, I love it. If you are in the market for a Chevy, make Catalano Motors in Angola your first stop. You will most likely look no further. If you do price shop you will most likely return to Catalano Chevrolet.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 5, 2012

    High quality customer service, pleasant, accomodating! Very family oriented, and fair. Great quality work and quick!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    June, Thank you for taking the time to express yourself in the Cars.com survey. Your experience with Catalano Motors is the business objective an...d not just an advertising motto. From the owners, techs, office and sales staff, a collective "Thank you", for being Catalano Motors customer. We all look forward to welcoming you, your family members and neighbors, to Catalano Motors.

  • 5.0 out of 5
    April 1, 2013

    Friendly, courteous sales and service people. I would recommend this dealership and service to family and friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2013

    Always great service and friendly people. Service dept. is very knowledgable.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    March 4, 2013

    Just had major work done on my 2009 traverse, did not know it was covered by warranty until I picked it up. Service dept. is heads and shoulders above... any other I've dealt with in the past.They go out of their way to make you feel confident in their service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    February 18, 2013

    This is a family run dealership that always treats you like family! They offer very competitive pricing and service that is unmatched by other larger dealerships.... I purchase all of my cars there and now so do my children. If you haven't stoped in, give them a try for your next new Chevy or used car. PC12312011

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2013

    I would never think of purchasing a car anywhere else! It feels like we are a member of the family when we are shopping for a vehicle or having ours repaired... or serviced. Everyone is out to make us feel as comfortable as possible. The service department especially makes our visits easy . Joe and Lou are most accomodating - their service is prompt and efficient.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2013

    I would never think of purchasing a car anywhere else! It feels like we are a member of the family when we are shopping for a vehicle or having ours repaired... or serviced. Everyone is out to make us feel as comfortable as possible. The service department especially makes our visits easy . Joe and Lou are most accomodating - their service is prompt and efficient.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2012

    This dealership has changed my way of thinking of doing service with a dealership. Convienent hours,in my experience (and I shopped)comparable prices,,,including... the quick change/tire stores that lure you in and upsell...this place served me well. Give them a call when you are shopping for oil change/ tires. Friendly, professional and they have been there for three generations! Ask for Lou! Brian P. McGuire

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thank you again Mr. McGuire. Your comments and willingness to share your experience at Catalano Motors is a statement to Catalano Motors owners and e...mployees of where the level of service has to be and not just talked about or pitched in print or on the airwaves. Thank you.

View More Reviews