Renn Kirby Chevrolet, Buick,

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.2
34 lifetime reviews.
  • Satisfied first timer

    The dealership had the specific car I was shopping for, they were nice, and professional. Received a hand written thank you note from Mike, the gu...


    Show Full Review

    The dealership had the specific car I was shopping for, they were nice, and professional. Received a hand written thank you note from Mike, the guy who sold my car to me. That was a nice touch, fourth car purchase and first time receiving a thank you note. Ps: my car was priced to sell, so that was good too.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great service

    Very friendly customer service. Fast service. Would definitely go back. I plan on taking my other trucks there in the near future.


    Show Full Review

    Very friendly customer service. Fast service. Would definitely go back. I plan on taking my other trucks there in the near future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great truck buying experience

    It was faster than any car buying experience I've ever had. Salesman was knowledgeable but did not pressure into buying.

    Dealer Response

    Ryan, Thank You. We really appreciate your business. It was a pleasure to be able to help you out. We take pride in making your buying experience ...


    Show Full Review

    It was faster than any car buying experience I've ever had. Salesman was knowledgeable but did not pressure into buying.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ryan, Thank You. We really appreciate your business. It was a pleasure to be able to help you out. We take pride in making your buying experience as easy and pressure free as possible. Please Spread the word with your friends and family and let them know about your experience.


    Hide Full Review
  • Excellent Service

    Prompt and courteous service. They went above and beyond to make me comfortable. My service was performed I in a super timely fashion considerin...

    Dealer Response

    Robin, Thank you for the great review. Here at Renn Kirby Chevrolet Buick we pride ourself on customer service and maintaining a clean modern faci...


    Show Full Review

    Prompt and courteous service. They went above and beyond to make me comfortable. My service was performed I in a super timely fashion considering that this was an extended service contract issue. I highly recommend this dealership!!!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Robin, Thank you for the great review. Here at Renn Kirby Chevrolet Buick we pride ourself on customer service and maintaining a clean modern facility. Spread the word with your friends and family Renn Kirby is the place to come!!!!


    Hide Full Review
  • Great service , friendy staff, clean coustmer area

    Friendly, quick, covered everything I had questions on. Staff was very friendly and helpful. Went over report at end of service.

    Dealer Response

    William Thanks for your impute. Here at Renn Kirby Chevrolet Buick we pride ourself on customer service and maintaining a clean modern facility. ...


    Show Full Review

    Friendly, quick, covered everything I had questions on. Staff was very friendly and helpful. Went over report at end of service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    William Thanks for your impute. Here at Renn Kirby Chevrolet Buick we pride ourself on customer service and maintaining a clean modern facility. Spread the word with your friends and family Renn Kirby is the place to come!!!!


    Hide Full Review
  • Great service, clean facility.

    Very knowledgeable, very pleasant. I have bought my last 5 cars there, the only place I will shop. Love it there, feel like family. The service de...

    Dealer Response

    Juanita, Thank you for the great review. Here at Renn Kirby Chevrolet Buick we pride ourselves on customer service and maintaining a clean moder...


    Show Full Review

    Very knowledgeable, very pleasant. I have bought my last 5 cars there, the only place I will shop. Love it there, feel like family. The service dept. is amazing.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Juanita, Thank you for the great review. Here at Renn Kirby Chevrolet Buick we pride ourselves on customer service and maintaining a clean modern facility. Spread the word with your friends and family Renn Kirby is the place to come!!!!


    Hide Full Review
  • Buying process

    Very pleased with the whole team at Renn Kirby. In the buying of my new Chevy Silverado Z71 truck. Will tell everyone how good the whole team is t...

    Dealer Response

    George, Thank You. We really appreciate your business. It was a pleasure to be able to help you out. We take pride in making your buying experi...


    Show Full Review

    Very pleased with the whole team at Renn Kirby. In the buying of my new Chevy Silverado Z71 truck. Will tell everyone how good the whole team is there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    George, Thank You. We really appreciate your business. It was a pleasure to be able to help you out. We take pride in making your buying experience as easy and pressure free as possible. Spread the word with your friends and family Renn Kirby is the place to come!


    Hide Full Review
  • Purchase of a 2006 Hyundai Elantra

    My daughter and I worked with Sales Agent Andre Harrison. He was very professional and knowledgeable, and he treated us with high respect. The s...

    Dealer Response

    Stephen, Thank You. We really appreciate you business. It was a pleasure to be able to help you out. We take pride in making your buying experi...


    Show Full Review

    My daughter and I worked with Sales Agent Andre Harrison. He was very professional and knowledgeable, and he treated us with high respect. The sales process was speedy and simple despite the fact that my credit rating is not very high. All told, a pleasant experience.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Stephen, Thank You. We really appreciate you business. It was a pleasure to be able to help you out. We take pride in making your buying experience as easy and pressure free as possible. Spread the word with your friends and family Renn Kirby is the place to come!


    Hide Full Review
  • Horrible experience. Trying to get a price on a 75

    Worst experience ever. I wanted to get a price on a brand new corvette that I was willing to drive all the way there to buy because it was in the ...

    Dealer Response

    Terribly sorry Bill that you found working with us your worst experience. While we never want to disappointment a customer, I don't believe you ar...


    Show Full Review

    Worst experience ever. I wanted to get a price on a brand new corvette that I was willing to drive all the way there to buy because it was in the color I wanted but this guy can't even give me a price

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Terribly sorry Bill that you found working with us your worst experience. While we never want to disappointment a customer, I don't believe you are being fair in your assessment. From the beginning you told us you didn't want to play games. So before we could price a lease for you we needed to get some information which you seemed reluctant to supply. We wanted to make sure we had all relevant rebates figured in for you so we asked those questions. We asked for mileage per year you were looking for. Then you emailed us to say you purchased a Mustang. A few days later you say you are still looking for pricing on the Corvette. You wanted exact pricing and wanted to be $900 or under. We asked for a credit application so we could give you exact pricing as anything without a credit app. would just be an estimate and again didn't want to play games as you said we wanted to make sure we were accurate. Also the estimate we can up with was closer to $1300 a month and you clearly stated you wanted to be at $900 or less with nothing down. Again very sorry for the disappointing experience we have always tried to work with potential customers.


    Hide Full Review
  • Pleasant Staff, Willing to Work

    We purchased a car from this dealer because the whole team was super. Every staff member was pleasant and easy to work with. They didn't have th...

    Dealer Response

    Thanks for your words of praise. We've learned that in this competitive environment it's the extra mile that we go to earn a customer is what it t...


    Show Full Review

    We purchased a car from this dealer because the whole team was super. Every staff member was pleasant and easy to work with. They didn't have the color/model combination we wanted so they searched all over looking for it. They found the vehicle we wanted 150 miles away. They presented us an excellent price and a good trade value. Our car arrived at the dealership the next day and we took delivery that night. AAA+ sales support from this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your words of praise. We've learned that in this competitive environment it's the extra mile that we go to earn a customer is what it takes. Don't forget about your free lifetime state inspections.


    Hide Full Review