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Reviews

Average Ratings

4.9
Average based on 277 reviews.
  • Best Dealership and Staff!

    This is my 3rd vehicle I have purchased from Ken Kohr at Sutliff and every experience with him and the dealership has always exceeded my expectati...

    Dealer Response

    Bobbi, thank you for providing us with feedback regarding your recent visit. Ken and the rest of the staff works hard to keep our customers coming...


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    This is my 3rd vehicle I have purchased from Ken Kohr at Sutliff and every experience with him and the dealership has always exceeded my expectations. Ken and the entire staff at Sutliff including the Financing Associates (Mike and Terry), the Service Dept., and the Body Shop (Jake) have always been very helpful, courteous and professional. Ken and his Team always ensure the car-buying/maintenance/repair process is seamless and enjoyable. Thank you Ken, and your entire Team at Sutliff!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Bobbi, thank you for providing us with feedback regarding your recent visit. Ken and the rest of the staff works hard to keep our customers coming back to Sutliff Chevrolet and it's great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you again in the future! Best regards, Jeff Millar - 717.234.4444 ext. 1774


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  • Best Dealership Around -- Service is EXCEPTIONAL

    These are the 3rd and 4th cars we have gotten from Sutliff Chevrolet and there is a reason we came back (8 years later) to buy our cars. The serv...

    Dealer Response

    Thank you so much for the wonderful review of your experience at Sutliff Chevrolet. Matt and Tony are one of the best at their career and your rev...


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    These are the 3rd and 4th cars we have gotten from Sutliff Chevrolet and there is a reason we came back (8 years later) to buy our cars. The service we received 8 years ago buying our cars from Matt was nothing short of exceptional. Matt knew what we wanted and in a matter of hours had exactly what we wanted! So awesome to deal with. Also, in those 8 years the Service Department (and particularly Tony) always treated us so well and always took care of our cars. Tony IS the man! There was no question we would be back and Matt didn't disappoint. We COULD NOT be happier with Matt and the entire Sutliff family. And we could not be happier with our brand new vehicles. Thank you for knowing how to treat customers and for really caring about your customers. We'll be back for the next round (another 8 years?who knows). But we will continue to have both our cars serviced there. Thank you Matt and Tony!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much for the wonderful review of your experience at Sutliff Chevrolet. Matt and Tony are one of the best at their career and your review is spot on. We love hearing from great customers like yourself that continue to spread all the good things our dealership is doing to take care of its customers and the community. Thanks again for your loyalty and business. We will be there for you for many years to come. Congratulations on your new vehicles! Kind regards, Jeff Millar - 717.234.4444 ext. 1774


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  • Not sure about the service from these guys

    Been in 3 times for the same service, price always different and actual service always different.

    Dealer Response

    Duane, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our ...


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    Been in 3 times for the same service, price always different and actual service always different.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Duane, I am concerned by your review and would love the opportunity to address it for you. Your satisfaction is extremely important to me and our company. Please contact me at your earliest convenience. I would love the chance to talk with you more about this. Hope to hear from you soon. Sincerely, Bob Fannasy, 717-234-4444 ext. 1411


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  • New car buying experience

    I can honestly say that the experience exceeded my expectations. The entire sales staff was extremely friendly and helpful. I never expected to be...

    Dealer Response

    Thank you for taking the time to share your kind review. We are delighted to hear that Paul and our staff took great care of you. We always enjoy ...


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    I can honestly say that the experience exceeded my expectations. The entire sales staff was extremely friendly and helpful. I never expected to be driving a new car home the same day. Paul Holsopple did a terrific job explaining all of the features and made sure I was familiar with and understood all of the many options and features of my 2016 Cruze Limited. From past dealings I would not shop anywhere but Sutliff Chevrolet and this will continue for many years to come.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to share your kind review. We are delighted to hear that Paul and our staff took great care of you. We always enjoy making your buying experience as easy as possible. Congratulations on your new 2016 Cruze! Enjoy your new car. Be well, Jeff Millar - 717.234.4444 ext. 1774


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  • Great dealership,

    Have bought numerous cars from this dealership and consider them the best, sales, service and facilities.

    Dealer Response

    Thank you for providing us with feedback regarding your recent visit, Sandy. Our team works hard to keep our customers coming back to Sutliff Chev...


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    Have bought numerous cars from this dealership and consider them the best, sales, service and facilities.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for providing us with feedback regarding your recent visit, Sandy. Our team works hard to keep our customers coming back to Sutliff Chevrolet and it's great to hear of your continued business. Congratulations on your recent purchase and we look forward to seeing you again in the future! Kind regards, Jeff Millar - 717.234.4444 ext. 1774


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  • Great Service Department

    Greeted immediately by name, told how long the wait would be, told there was a recall and how much longer it would take to fix. Actual time was le...

    Dealer Response

    Thank you for your feedback, Debbi. It's fantastic to know that we were able to make your visit incredibly easy and quick. We look forward to work...


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    Greeted immediately by name, told how long the wait would be, told there was a recall and how much longer it would take to fix. Actual time was less. Checkout was quick and easy

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback, Debbi. It's fantastic to know that we were able to make your visit incredibly easy and quick. We look forward to working with you again in the future! Respectfully, Bob Fannasy, 717-234-4444 ext. 1411


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  • Great dealer with great services!

    The information on the website makes it easy to research, to compare prices, and to select the options. The sale people has better knowledge about...

    Dealer Response

    It is wonderful to hear that our staff at Sutliff Chevrolet was able to provide you with a great service experience! We really appreciate this fee...


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    The information on the website makes it easy to research, to compare prices, and to select the options. The sale people has better knowledge about the car I am looking at, also is friendly and helpful. Great dealership with great services!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    It is wonderful to hear that our staff at Sutliff Chevrolet was able to provide you with a great service experience! We really appreciate this feedback and we will share it with them. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Respectfully, Jeff Millar - 717.234.4444 ext. 1774


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  • Equinox Purchase

    I took almost a year to research compare and test drive multiple vehicles,from multiple makes and models.The Harrisburg auto show was a great plac...

    Dealer Response

    Mike, I really appreciate you being so kind as to write this review about our dealership. Congratulations on your new Equinox! We try our best to ...


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    I took almost a year to research compare and test drive multiple vehicles,from multiple makes and models.The Harrisburg auto show was a great place to finalize my choice in a great atmosphere.I chose to return to Sutliff and our salesman John Weikle,I had previously purchased my 2004 Trailblazer from Sutliff and John back in 2004.The equinox package that we wanted was not available on the lot ,But John located the unit that fit the bill ! The process to take possession of the vehicle was seamless and very accommodating.I can't say enough about the trust in Sutliff and its product. We are extremely satisfied and look forward to many great years in our new Equinox!! Thanks , Mike & Mindy Zellers

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Mike, I really appreciate you being so kind as to write this review about our dealership. Congratulations on your new Equinox! We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that John provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Warm regards, Jeff Millar - 717.234.4444 ext. 1774


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  • Great staff. Great service!

    I have been dealing with Sutliff since 1991 when I bought my first Saturn. I just purchased a second Chevy Equinox. I worked with Ned Diessler to ...

    Dealer Response

    Congratulations on your new Chevy Equinox, Pat! Thank you for taking the time to write about your experience. It's great to know that Ned and our ...


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    I have been dealing with Sutliff since 1991 when I bought my first Saturn. I just purchased a second Chevy Equinox. I worked with Ned Diessler to make this new purchase because he came highly recommended. He was professional and personable. I knew what I was looking for when I met with Ned, and he found me exactly what I wanted with no hassle. All the paperwork was handled expeditiously. Everyone at Sutliff was helpful. In addition to this great buying experience, I also have the assurance that I will receive great customer service. I know from past experience that service and repairs will be done in a professional and timely manner. I would never buy a Chevrolet anywhere else!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Congratulations on your new Chevy Equinox, Pat! Thank you for taking the time to write about your experience. It's great to know that Ned and our staff were able to provide you with the hassle-free, professional and great customer service Sutliff Chevrolet is known for. Please feel free to call or stop by if there is anything else we can do to help you. Before your next service appointment, be sure you are getting the most bang for your buck; we offer exclusive specials for our Facebook likers. Best regards, Jeff Millar - 717.234.4444 ext. 1774


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  • Very pleasant experience

    The salesperson was friendly and professional. I felt he really cared about what I wanted. He showed me how everything in the car worked. He was p...

    Dealer Response

    Elizabeth, hank you for writing about your visit with us! I am happy to hear our staff was able to provide you with the best car buying experience...


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    The salesperson was friendly and professional. I felt he really cared about what I wanted. He showed me how everything in the car worked. He was patient and very knowledgeable. This was the best car buying experience I've ever had. The finance person was also very friendly and helpful.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Elizabeth, hank you for writing about your visit with us! I am happy to hear our staff was able to provide you with the best car buying experience we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Facebook -- we offer exclusive specials for our likers. Regards, Jeff Millar - 717.234.4444 ext. 1774


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