Reviews
Joey was awesome to work with.
Joey was awesome to work with. He was always responsive and attentive to our needs from throughout our purchase. Excellent customer service and experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Chris, Thank you very much for the Dealer Rater 5 Star Review! We appreciate your business. We hope you are enjoying your Escalade. Thank you for reaching out to us from OHIO!! We will share your kind review with Joey and Glenn. Have a great day! Sincerely, Kelley and Geoff
Uzma did a wonderful job explaining all the features
Uzma did a wonderful job explaining all the features included in my car!!! Excellent experience!! Very personable & professional!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello there! Thank you very much for your business. We appreciate you taking the time to fill out a 5 Star Dealer Rater Review. We will take great care of your Cadillac. Have a great day. Sincerely, Kelley and Geoff Kelly
Everyone at Kelly Cadillac is so friendly and helpful.
Everyone at Kelly Cadillac is so friendly and helpful. We originally started going to Kelly Cadillac to get our Cadillac serviced. They all went above and beyond and we hadn’t even purchased our car from there. When we were in the market for a new car we knew we wanted to work with them. They made the trade in and purchasing process seamless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you very much for business. We hope you are enjoying your Escalade -V! I will share your kind review with our Service team - our service department really does sell a lot of cars for us! We look forward to taking great care of you...again! Sincerely, Kelley and Geoff Kelly
Great car buying experience!
Great car buying experience! Uzma was extremely knowledgeable and helpful. Kelly Cadillac has the best costumer service in the Lancaster area hands down.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Patrick!! Thank you very much for your 5 Star Dealer Rater Review. We hope you are enjoying your Cadillac. We look forward to taking great care of your vehicle. Sincerely, Kelley and Geoff Kelly
I've purchased numerous vehicles over the years but this
I've purchased numerous vehicles over the years but this purchase was the easiest by far. Friendly, professional and very informative. Would not hesitate buying from them again! I'll tell all my friends if you want a Cadillac do yourself a favor and go to Kelly Cadillac!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I've purchased numerous vehicles over the years but this purchase was the easiest by far. Friendly, professional and very informative. Would not hesitate buying from them again! I'll tell all my friends if you want a Cadillac do yourself a favor and go to Kelly Cadillac! Mr Kelly (owner) Kim (sales) and Glenn (finance) is the dream team that worked with me! Thanks to the dream team!
Great.
Great. Friendly. Family-run. We had the best car-buying experience at Kelly Cadillac. Uzma was terrific to work with! So was everyone else on the team! I've worked with several dealerships, but this dealership was the best hands-down overall low-pressure customer experience. The staff was helpful and genuine, and our daughter loves her new car. We will definitely be back! Kudos—I wish we could give 6 stars.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied with the service.
Very satisfied with the service. Thankful for Uzma’s support and patience. She made the whole experience a wonderful.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello! Thank you very much for your business. We appreciate the 5 Star Dealer Rater Review too!! We look forward to taking great care of your Cadillac. Have a Happy New Year! Sincerely, Kelley and Geoff Kelly
Best experience I have ever had buying a car .
Best experience I have ever had buying a car . A true professional, no pressure and great follow up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
After retiring and moving away from Lancaster, I came
After retiring and moving away from Lancaster, I came back to Kelly Cadillac to buy another car because I just feel so comfortable and confident with everyone there, especially my sales person Uzma, and the owners who all go above and beyond to make sure everything is done perfectly. I feel so good about this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Sharon, Thank you for your continued business. We LOVE taking care of you! We will share your kind words with our team. Have a very Happy New Year. Sincerely, Kelley and Geoff Kelly
Beautiful dealership with a very friendly staff.
Beautiful dealership with a very friendly staff. Was introduced to each department and even the owner. Will definitely purchase from this dealership again!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello!!!! Thank you very much for your business AND the 5 Star Dealer Rater Review. We look forward to taking great care of your new Cadillac! We hope you and your family have a very Happy New Year! Sincerely, Kelley and Geoff Kelly