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Reviews

Average Ratings

1.0
6 lifetime reviews.
  • Double the price on repairs

    Brought in due to recall and that part handled properly. The problem is due to a window issue, they tried to claim was mechanical on window chargi...


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    Brought in due to recall and that part handled properly. The problem is due to a window issue, they tried to claim was mechanical on window charging $395. Took to another GMC dealer and did not say a thing and just the glass was out of position, $65. This is not the first time have had an issue, my brother brought in for oil change on his large people mover and told $345. He declined and went to dealer in Jacksonville and was half the price. Will not be coming back.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Poor service

    I had a 9:00 appointment for an oil change. My wife followed me to drop the car off and carried me to a doctors appointment. We returned 2 hours l...


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    I had a 9:00 appointment for an oil change. My wife followed me to drop the car off and carried me to a doctors appointment. We returned 2 hours later only to find they hadn't even done my service. They said my car was next in line, even though I had the 9:00 appointment. I told them to forget it and give me my keys that I wasn't waiting any longer. When I got home, someone called (I think he said his name was Mike) to ask if I had made my appointment online. I said yes. Then he said their online wasn't reliable, something about them not receiving the online appointments. To me, if your online doesn't work...take it down until it's fixed. He said he wanted to work things out, so I told him I would bring the car back and continue to use them (my wife & and I both drive Chevrolets and have our service done there) if this time they would do a complementary oil change. He said "Oh no...he couldn't do that, but he would offer a discount". We live 15 miles from the dealer and it wasn't worth our time for a discount. Hard to believe they would loose two customers for the price of an oil change, but we won't be returning to Burkins Chevrolet for a new vehicle or for service on our present vehicles.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • A DEALERSHIP WHERE A HAND SHAKE GOES A LONG WAY

    great home town dealership that makes since out of buying a car, they go back to old time values of a hand shake and good time, they were very low...


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    great home town dealership that makes since out of buying a car, they go back to old time values of a hand shake and good time, they were very low pressure and made it a pleasure, i like to thank paul, jack, ricky, for making it easy and when the owner (Larry Burkins) comes out to thank you it makes it all worth while, Thanks guys you rock.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • very disapointed

    bought a 2008 ford powerstroke f250 from them,was assured that it would be a dependable good running vehicle,was told that his highly qualified di...


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    bought a 2008 ford powerstroke f250 from them,was assured that it would be a dependable good running vehicle,was told that his highly qualified diesel mechanic had completly gone through the truck and assured me it was good to go!I drove the truck for two weeks and the motor blew.the bank had not even funded the deal on the vehicle yet,but the dealership assured the bank that they would repair my vehicle and ensure that i was happy with the sale!once the deal was funded they pretty much told me good luck when they found out i needed an 8k$ motor rather than the 150$ sensor they paid for which voided the as is warrenty.so fare this has cost me 28k$ for the truck and 11k$ in repairs!they were all for helping and voiding the as is clause until the bill went over 200$i got an attorney and they still refused to help me with the cost!the only thing they participated in was assisting in getting me a programer!

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Never again

    I was interested in a chevy 3500 truck they had posted online for sale. I tryed for a couple days on the phone to find out everything I could from...


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    I was interested in a chevy 3500 truck they had posted online for sale. I tryed for a couple days on the phone to find out everything I could from them about it and they told me it passed there 21 point inspection and I would be happy with the truck. I had a couple friends ride with me so they could drive my car back but when we got there the bottom of the engine was covered in oil,there was big clumps of mud under the body, I pulled a 1 x12 inch peice of wood that was wedged in the ebrake cable and I also checked the radiator fluid and it was dirty with black stuff in it. Needless to say 7 hours of driving and a full tank of gas waisted. I will never go back.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Love my new silverado and Burkins Chevy

    I found my truck on this website and ended up buying it a few days later I live in Jacksonville and have talked to a few other Chevy dealers, but...


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    I found my truck on this website and ended up buying it a few days later I live in Jacksonville and have talked to a few other Chevy dealers, but no one treated me better than Miss Nancy. I came in and asked for her and was very pleased with how she treated me this dealership is small and family owned, and they treat you like family I am SO HAPPY that I drove 45 minutes out of my way because I have now found the dealership I will buy all of my cars from in the future. Mr. Burkins was nice and went out of his way to make sure I was happy with my purchase I will definitely recommend Burkins to all of my friends and family, and I recommend that you go there too! Best purchase EVER!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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