Reviews
The service center did a great job of handling the...
The service center did a great job of handling the problem I had with the new used car I just purchased 5 days before. I am very satisfied with the work they did and how they explained what was wrong with the car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We were treated exceptionally well. Hayden was a Very...
We were treated exceptionally well. Hayden was a Very nice and considerate salesman. No pressure and able to answer all our concerns. Got a great deal and very pleased with our purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very satisfied with the time and attention given to the...
Very satisfied with the time and attention given to the need of my car.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Don’t understand why I get coupons in the mail and then...
Don’t understand why I get coupons in the mail and then the dealership tells me they are not valid. An oil change for 49.95 didn’t work because it was only for 6 Quarts!! My Tahoe takes 8. I guess, don’t send them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dan was super helpful and kind. Dan and the entire staff...
Dan was super helpful and kind. Dan and the entire staff was willing to work with me on financing the car within my budget.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly. Felt comfortable and taken care of. Would...
Very friendly. Felt comfortable and taken care of. Would definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The service is great, you drop off your vehicle and it is...
The service is great, you drop off your vehicle and it is always returned when promised.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jodi and the staff were amazing and super helpful! Would...
Jodi and the staff were amazing and super helpful! Would definitely recommend to anyone!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service was in a timely manor. Very Professional. The...
Service was in a timely manor. Very Professional. The price was reasonable. I will be returning to The Lima Auto Mall for my next service work. Awesome.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great dealership. Fantastic salesman, Bill Cook. Perfect...
Great dealership. Fantastic salesman, Bill Cook. Perfect customer service! I will be back. I love the Chevy Traverse I am purchasing. Bill kept me updated on available vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
