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Lima Auto Mall

(3,141 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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I was very happy with this dealership that boasted of...

I was very happy with this dealership that boasted of their certified warranty and they really stood behind it. My strut and labor was covered under this warranty.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Dan worked very hard to get us what we wanted. Awesome...

Dan worked very hard to get us what we wanted. Awesome guy and awesome staff to work with. Great, friendly and knowledgeable. Very highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great experience. Changed my thoughts on when and where...

Great experience. Changed my thoughts on when and where to get service done. Earned my Future business for sure. Friendly from the time I walked in. Lounge was very nice while waiting for service to be complete.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Dan and Aaron were very informative and answered all our...

Dan and Aaron were very informative and answered all our questions. It was a pleasure to do business with them. I am sure we will have many great trips in our 2019 Chevy Equinox!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

The guys including finance did a good job, they were very...

The guys including finance did a good job, they were very knowledgeable,professional and friendly . I will consider your dealership in future and recommend to others .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dan is the man to see if you need a honest & funny...

Dan is the man to see if you need a honest & funny salesman! He made the usual torturous time, enjoyable! Ask for him if you need a new car, you won't regret it, unless you like the uptight salesman.lol

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I had a very good experience everyone was very...

I had a very good experience everyone was very professional and personable. It was a pleasure dealing with everyone. Thanks again. Would recommend them to friends and family

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jodi was an awesome and friendly sales rep! She got me...

Jodi was an awesome and friendly sales rep! She got me exactly what I wanted for the price that I wanted. I mean she got the exact car I wanted from features all the way to the color! I highly recommend her if your interested in buying a car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Dan Cherkas was wonderful to work with! He, Josh Gaines,...

Dan Cherkas was wonderful to work with! He, Josh Gaines, and Ryan Swaney went above and beyond our needs and expectations. I look forward to working with the Lima Auto Mall team in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Dan was an amazing salesman! We had such an amazing...

Dan was an amazing salesman! We had such an amazing experience. He got us the perfect vehicle for our family. We are very thankful for the experience we had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.