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Lima Auto Mall

(3,141 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2020 state dealer award 2020 state dealer award 2019 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (877) 709-4686 (877) 709-4686
Used (877) 547-9568 (877) 547-9568
Service (419) 909-4172 (419) 909-4172

Reviews

(3,141 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lima Auto Mall from DealerRater.

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The guys in service do an absolutely great job of...

The guys in service do an absolutely great job of scheduling the appointment and communicating everything to me about my car! Definitely recommend this place!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Jodi was friendly and professional. She was not pushy in...

Jodi was friendly and professional. She was not pushy in the sale and explained the vehicle features perfectly. Would recommend her for your next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We had a great experience at the Lima Auto Mall. Dan...

We had a great experience at the Lima Auto Mall. Dan Cherkas was so very helpful in finding the right vehicle for us. He was easy to work with - got us in and out quickly and was just very personable and fun to talk to. We will definitely be back when our lease come up in 3 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dan got me in and out quickly, the truck I got never even...

Dan got me in and out quickly, the truck I got never even hit the lot. Laughed the whole time in there, will return for my next car/truck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Purchasing a new vehicle was made so easy by Dan Cherkas....

Purchasing a new vehicle was made so easy by Dan Cherkas. He made me feel important and listened to all my concerns regarding the purchase. He was able to answer all the questions I had since I had not bought a vehicle in 20 years. If you are thinking about a new vehicle, go see Dan Cherkas

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Wish it wasn't so expensive and didn't take an hour....

Wish it wasn't so expensive and didn't take an hour. Other oil change places are half the price and take 15-20 min.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience at the lima auto mall. Dan Cherkas is...

Great experience at the lima auto mall. Dan Cherkas is knowledgeable and friendly and makes the buying process super easy. Dan got us in a great vehicle, super fast and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Dan and the rest of his team were fantastic. Very...

Dan and the rest of his team were fantastic. Very thorough yet easy to talk to. Will definitely be back and will also be telling friends and family that this is the place to go and that Dan is the man for the job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dan was awesome!!! He made us laugh so hard 😂 he...

Dan was awesome!!! He made us laugh so hard 😂 he explained and went threw the vehicle with us. Actually best salesman ever Thank You So Much

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Dan was great to work with, very professional, and...

Dan was great to work with, very professional, and accommodating to our schedule, Dan came in, twice, on his day off. I highly recommend both Dan and the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.