[{"id":266360,"personPtyId":39143349,"firstName":"Mike","lastName":"Hill","titleText":"Vehicle Sales Representative","shortBioText":"I grew up in Skowhegan, and went to Husson College in Bangor. I have been married to the love of my life, Sheri for 40 years. I have two children, Christopher who works at N.A.S.A and Brittany who is an I.C.U. Critical Care Nurse and Three Grand Children, Chase, Colton, and Cannon.\r\nAfter working for Burger King for 35 years, I started working in the Automobile industry with Darlings in October 2014. My Moto is to listen to my guests, then find the perfect vehicle that will fit their needs.","emailTxt":"Mike.Hill@darlings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":211,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/a7090eb33bcf.jpg","drDealerId":30518,"dealerEmpStartDtUtc":"1412121600","industryStartDtUtc":"1412121600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":266465,"firstName":"Andrew","lastName":"Buzzell","titleText":"Team Service Manager","emailTxt":"Andrew.Buzzell@darlings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":88,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/73058e8dd4c8.jpg","drDealerId":30518,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":541187,"personPtyId":48660084,"firstName":"Matt","lastName":"McFarland","titleText":"Finance and Insurance","emailTxt":"matt.mcFarland@darlings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":41,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/ac66a5c39deb.jpg","drDealerId":30518,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1330560000","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":541165,"personPtyId":49128211,"firstName":"Josh","lastName":"Bartlett","titleText":"Team Service Manager","emailTxt":"Josh.Bartlett@darlings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/0f37910448a6.jpg","drDealerId":30518,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":429735,"personPtyId":49257528,"firstName":"Steven","lastName":"Steiner","titleText":"Finance and Insurance","emailTxt":"Steven.Steiner@darlings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":64,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/39c9c056d0f0.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":470440,"personPtyId":39164278,"firstName":"Buddy","lastName":"Norwood","titleText":"Vehicle Sales Rep","shortBioText":"I was born and raised locally and graduated from MDIHS in 2012. Previous to joining the Darlings team I worked for several years Lobstering, and then as an Automotive tech. I love what I do and am driven by my wife Sarah, and our 2 beautiful girls, Aubree & Blakelyn. Each days a little different, and I enjoy meeting new customers from all over the state and sometimes further. A great customer experience is very important to me, and that's what my customers should expect and receive. I specialize is finding the perfect vehicle for each unique customer at any range of budget. Thank you for considering me!","emailTxt":"Buddy.Norwood@darlings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/8036cbcd01bd.jpg","drDealerId":30518,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1509494400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":43080,"personPtyId":39134811,"firstName":"Mike","lastName":"Alteri","titleText":"Vehicle Sales Representative","shortBioText":"Mike Alteri is a retired Navy Chief with 20 years of service and has been with Darling\u001as for 12 years. He lives on Abrams Pond in Franklin with his wife of 32 years. Mike has 3 children, including a son that works in parts at Darling\u001as and a son in the Army Reserve. Call (207) 667-2571 to talk to Mike today!","emailTxt":"mike.alteri@darlings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":27,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/720da510def6.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":266464,"firstName":"Kip","lastName":"Cameron","titleText":"Courtesy Driver","emailTxt":"kip.cameron@darlings.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/4644af9c0ed3.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":404224,"firstName":"Tom","lastName":"Wheeler","titleText":"Sales 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Technician","emailTxt":"Colby.Gray@darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/fdf30a9b6a82.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":266471,"firstName":"Everett","lastName":"Dorr","titleText":"Counter Person","emailTxt":"Everett.Dorr@darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/0a691c74bb81.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":586770,"firstName":"Joel","lastName":"Mitchell","titleText":"Vehicle Sale Rep","shortBioText":"I was born and raised in Hancock County. I graduated from Sumner High School. I am married with 2 children. Outside of work I love family cookouts, watching sports, and playing golf. After an 8 year stint in Florida I am glad to be home again.","emailTxt":"Joel.Mitchell@darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/7c9ac79dcd0e.jpg","drDealerId":30518,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"1086048000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":43088,"personPtyId":39134730,"firstName":"Lynne","lastName":"Darling","titleText":"Director of Community Relations.","emailTxt":"lynne.darling@darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":541192,"firstName":"Peter","lastName":"Sampson","titleText":"Vehicle Technician","emailTxt":"Peter.Sampson@darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/3da4a0282113.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":266472,"firstName":"Scott","lastName":"Polley","titleText":"Counter Person","emailTxt":"Scott.Polley@darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/e9d23cfe178f.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":636840,"firstName":"Jeremy","lastName":"Greatorex","titleText":"Vehicle 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Technician","emailTxt":"Brent.Hutchins@darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/21c8f6faec1b.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":404219,"firstName":"Ed","lastName":"Huntley","titleText":"Service Manager","emailTxt":"Ed.Huntley@darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/eb7ee24091d3.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":541188,"firstName":"Glen","lastName":"McMahon","titleText":"Vehicle Technician","emailTxt":"Glen.McMahon@Darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/51908fd696ec.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":555637,"firstName":"Hank","lastName":"Chang","titleText":"Technician","emailTxt":"Hank.Chang@darlings.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/30518/employees/4439bb65d758.jpg","drDealerId":30518,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":541194,"firstName":"Herb","lastName":"Smith","titleText":"Vehicle 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Darling's Auto Mall (Chrysler, Dodge, Jeep, Buick GMC, RAM)

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
590 lifetime reviews. Includes reviews of Darling's Auto Mall (Chrysler, Dodge, Jeep, Buick GMC, RAM) from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 4, 2020

    i have bought 4 vehicles at darlings in ellsworth,two of them new.mike hill made the buying experience awesome and he has a way of making you feel good... about your purchase.my wife and i were worried about the new ram ,if we could afford it or not,but mike came through for us.that was the best buying experience ive ever had.i would recommend mike to anyone,he is the best there is,the best salesperson i have ever met.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience! We're lucky to have team members like Mike who always put the customer first. We value your loyalty and look fo...rward to seeing you again soon!


    Worked with:
    Mike Hill

    Vehicle Sales Representative

    (5.0) 211 reviews

  • 5.0 out of 5
    July 30, 2020

    Mike is absolutely incredible. He is consistent, reliable and works extremely hard to find the vehicle that will work best for you and your budget

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for your kind words! Mike is always willing to go the extra mile for our customers. We value your business and hope to hear from you ag...ain soon!


    Worked with:
    Mike Hill

    Vehicle Sales Representative

    (5.0) 211 reviews

    Steven Steiner

    Finance and Insurance

    (5.0) 64 reviews

  • 5.0 out of 5
    July 29, 2020

    Mike was very patient during my several visits trying out cars. He provided information without being pushy. He seemed like he wanted me to find the right... car, more than make the sale. I respect that!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your experience! We grateful to have team members like Mike, who want to get you into the right car for you, not just make a quick ...buck. We value your business and hope you will keep choosing us in the future!


    Worked with:
    Mike Hill

    Vehicle Sales Representative

    (5.0) 211 reviews

    Pam Blanchard

    Asst General Manager

    (4.5) 41 reviews

  • 5.0 out of 5
    July 17, 2020

    A pleasure dealing with Mike Hill. Would come back just to deal with him - knowledgeable and helpful even programmed my phone - a task that likely would... be beyond my capabilities.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your experience! We're grateful to have team members like Mike who, as you experienced, are happy to go above and beyond for our cu...stomers! We appreciate your business and hope to see you again soon!


    Worked with:
    Mike Hill

    Vehicle Sales Representative

    (5.0) 211 reviews

    Steven Steiner

    Finance and Insurance

    (5.0) 64 reviews

  • 3.0 out of 5
    July 7, 2020

    The work is great. Only issue is billing. I mentioned that I bought my tires there and that I'm not supposed to pay for rotations. There is even a note... on the receipt that says "NO charge to customer as benefit for previously purchasing New Tires with darlings". And yet I was charged $20.

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    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 5, 2020

    No pressure sales and knowledgeable staff at Darlings. Buddy and Matt help us into our 6th Darlings vehicle! They made sure we didn't have to look anywhere... else for a great deal. Thanks guys!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for sharing your experience! And thanks so much for your loyalty to us. We're lucky to have great team members like Buddy and Matt, who always ...make sure our customers are getting the best value for their money. We look forward to helping you find your 7th vehicle with us and more!


    Worked with:
    Matt McFarland

    Finance and Insurance

    (5.0) 41 reviews

    Josh Bartlett

    Team Service Manager

    (5.0) 29 reviews

    Buddy Norwood

    Vehicle Sales Rep

    (5.0) 29 reviews

  • 5.0 out of 5
    June 26, 2020

    This was the second vehicle we purchased from Alex! I had no idea what I wanted, so glad he recommended the Jeep to us! We love it!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Thanks for your kind words! We're lucky to have great team members like Alex who have a knack for getting customers into vehicles they love! We apprec...iate your loyalty and hope to see you again soon!


    Worked with:
    Matt McFarland

    Finance and Insurance

    (5.0) 41 reviews

    Alex Giosia

    Vehicle Sale Rep

    (5.0) 11 reviews

    Darren. Taylor

    Sale Manager

    (4.7) 26 reviews

  • 5.0 out of 5
    June 26, 2020

    Efficient service visit and the truck was so pretty after being washed! Josh was very helpful with questions about towing and things. Thanks for all your... help!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for sharing your experience! We're grateful to have knowledgeable team members like Josh. We look forward to seeing you and giving you back a c...lean truck again next time!


    Worked with:
    Josh Bartlett

    Team Service Manager

    (5.0) 29 reviews

  • 5.0 out of 5
    June 19, 2020

    My 2015 Dodge Durango was overdue for its Maine State Inspection, oil change, and annual maintenance, as I had waited for Governor Mills to re-open car... service centers closed for COVID-19. I bought my Durango at Darling's and had always had it serviced there, but wasn't sure of the safety protocols until I read about them on Darling's Website. Feeling confident about being able to drop my car off at Darling's the night before, and pick it up after servicing and after the inside had been sanitized, I booked my appointment online and took it in after receiving confirmation. Andy called me when my servicing was done and took my credit card information over the phone so I could pick up my car after hours. As instructed, Andy had left the keys and paperwork in my locked car at Darling's so I could pick it up at my convenience using my second set of car keys. As usual, the sevicing was great, but this time it was extra easy and extra safe. Thanks Andy!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your experience! Among our top priorities are safety and convenience for our customers. We're lucky to have great team members like... Andy who offer top-notch service every time. We look forward to hearing from you again soon!


    Worked with:
    Andrew Buzzell

    Team Service Manager

    (5.0) 88 reviews

  • 5.0 out of 5
    June 12, 2020

    Mine hill made buying a new car easy and painless . He was so helpful and knowledgeable about the vehicle and was very time efficient and oetsobsl . Can't... say enough good things about our experience at darlings and mike

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for sharing your feedback! We're so happy Mike could help get you into a car you love. We value your business and hope to hear from you again s...oon!


    Worked with:
    Mike Hill

    Vehicle Sales Representative

    (5.0) 211 reviews

    Matt McFarland

    Finance and Insurance

    (5.0) 41 reviews

    Pam Blanchard

    Asst General Manager

    (4.5) 41 reviews

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