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I recently took my car in to have the brakes looked at. Even on a busy day with limited space they were able to get me in. After putting my car on the... lift and taking the wheels off to inspect it they called to tell me that the service I requested wouldn't actually be needed until the summer time. After all of the work the mechanic did they didn't charge me a dime!! Other shops I've been to have charged me $100 just to put my car on the lift let alone sell me overpriced products and services. I think these other shops could learn a valuable lesson about customer service from Phinneys.
Thank you Jared for the review. We truly try to do our best to take care of our customers. We look forward to serving you again in the future. Thank y...ou again we appreciate your business.
Phinneys has all of the amenities provided with grace and generosity. They have excellent empathy that makes it very comfortable dealing with unfamiliar... car issues. The buying process was easy, efficient and very straight forward. Matt explained all the details to me in terms that I could understand. I am truly grateful that Phinneys is here locally in Clayton and has such gracious and professional sales and service.
We were in town on vacation on a Saturday, we broke down and got towed right into Phinneys. They diagnoses our issues on the spot and had parts coming... for Monday. They were super helpful we found them by searching online and would highly recommend.
Thank you for the review, We hope that you come back and visit us again!
So happy with our new vehicle thank you Matt!!! What a great experience! You truly went over and beyond with your customer service. Your dad will be proud!
Thank you Kristin, we look forward to continue to do business with you in the future!
I needed a car with very short notice and gave the parameters online and had the car l requested in less than a week. Excellent!
Thank you Joe, we are glad that we could accommodate you in such a timely fashion. We appreciate your business.
I Have been coming to Phinneys for years. They give great quality service . The employees are knowledgeable and courteous and really go that extra mile... for their customers. I have recommended Phinneys to several people over the years and will continue to do so.
Thank you for the review Dona. We truly appreciate the loyalty of your business!
Phinneys Automotive Center has Courteous , Attentive, Knowledgeable and Friendly staff, and better yet a Great Price! I will continue to do business at... this local facility!
Very glad to see that your purchase from us left you happy. We try our best to make sure of that.
Everyone here was super friendly and were awesome in finding a car i’ve been looking for. I definitely recommend this dealership to anyone looking to purchase!
Thank You Macey for the review and we hope to continue this relationship for years to come.
Very nice people to deal with. Bent over backwards to get the deal done on my schedule. Very happy with my new to me truck.
We try our best to accommodate to our customers needs and make the overall process one that will hopefully bring them back to us. We appreciate your b...usiness and thank you again!
In very pleased with my results at this dealership. You can tell they take pride in their work \ business. I will be back again!
Thank you and we hope to satisfy your customer needs for years to come!