I recently took my car in to have the brakes looked at. Even on a busy day with limited space they were able to get me in. After putting my car on the... lift and taking the wheels off to inspect it they called to tell me that the service I requested wouldn't actually be needed until the summer time. After all of the work the mechanic did they didn't charge me a dime!! Other shops I've been to have charged me $100 just to put my car on the lift let alone sell me overpriced products and services. I think these other shops could learn a valuable lesson about customer service from Phinneys.
Thank you Jared for the review. We truly try to do our best to take care of our customers. We look forward to serving you again in the future. Thank y...ou again we appreciate your business.
Everyone here was super friendly and were awesome in finding a car i’ve been looking for. I definitely recommend this dealership to anyone looking to ...purchase!
Very nice people to deal with. Bent over backwards to get the deal done on my schedule. Very happy with my new to me truck.
In very pleased with my results at this dealership. You can tell they take pride in their work \ business. I will be back again!
Posted my 4Runner for sale. They contacted me and were very friendly and always quick to respond. After talking on the phone they contacted my finan...cier and 10 minutes later he called back and came to my house to verify it. About 10 minutes later we signed paperwork and they drove off. If I was looking for a new car they’d be top of my list.
Phinney's purchased a vehicle from me. An excellent experience. They contacted me . We agreed on a price. Scheduled a time to meet. They had all they... paper work in order. Signed the title over to them. They gave me a check. Could not have be easier. If you looking to sell a vehicle give them a call. You will be satisfied !! Ron Manlius NY
I highly recommend Phinney's for anyone who wants to support a local, family owned business. We had a pickup truck for sale and the entire process o...f selling it to Phinney's was smooth and pleasant. It's too bad that we live over four hours away from their location--otherwise I would bring our cars there for service. Thanks Phinney's, good to know businesses like yours still exist!
Facilities at Phinney’s are super clean and you can clearly see that there is pride in ownership. Everyone in the office was very friendly. I used ca...rs. com. to compare models, price, mileage and options on various makes and models. The reasons that I chose Phinney's was : 1. It was super easy to test drive different vehicles. 2. They offered competitive pricing and the ease of negotiating a deal. 3. There was no pressure like I had encountered elsewhere. 4. Friendliness of staff 5. Free vehicle history report I cannot speak to the financing end as I did that myself. Matt, the president and owner is honest, friendly and respectful and can even tell you the history of the cars on his lot as he appears to personally purchase his inventory. Highly recommended.
We were in Clayton for the Antique Boat Show and had car trouble. The staff at Phinney's went out of their way on a weekend to help us out. Dave Scu...dder, Matt Phinney and others were outstanding. They even gave us a ride back into town while they worked on our vehicle. I wish we had a garage like Phinney's in our area. I would highly recommend Phinney's to everyone. Jim & Jean Cornwall, NY
Phinneys Automotive Has Super Quick Service and Friendly Employees. They have helped us out in a pinch and have become our main Auto Care Center. They... are also honest and caring about their customers.. Thank You!