Davidson Chevrolet Cadillac Buick GMC of Watertown

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Sales 8:30 AM - 6:00 PM
Service 7:30 AM - 5:30 PM
Mon 8:30 AM - 7:00 PM
Tue 8:30 AM - 7:00 PM
Wed 8:30 AM - 7:00 PM
Thu 8:30 AM - 7:00 PM
Fri 8:30 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 5:30 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 5:30 PM
Fri 7:30 AM - 5:30 PM
Sat Closed
Sun Closed

Inventory

Reviews

1.0
73 lifetime reviews.
  • Broke my truck and have the worst customer service

    Avoid at all costs(it will actually probably be cheaper elsewhere) Took my truck to get serviced and the radiator replaced. They did all that and ...


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    Avoid at all costs(it will actually probably be cheaper elsewhere) Took my truck to get serviced and the radiator replaced. They did all that and broke my air conditioning . Took it back they said they would fix it and it has been more than two months. They never call you back, Hollie my service rep says she will and doesn't. Even worse she speaks in a condescending manner. For having a slogan of "Nice people to do business with" they have the worst customer service experience on top of breaking my truck. Do not take your vehicle unless you too want to suffer all summer.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Horrible Service

    What's the point of making an appointment if they won't value your time. Showed up 10 min before my appointment, just an oil change and tire rotat...


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    What's the point of making an appointment if they won't value your time. Showed up 10 min before my appointment, just an oil change and tire rotation. They told me 60-90 min total, it was 90 min before they even drove my truck into the back!! Then 2 hours later they return it to me. So a simple 60 min service took almost 3.5 Hours! I could of done the whole thing myself in 60 min and I would have if it hadn't been under warrantee. Avoid the service department at all cost, they don't care about their customers at all! I should of drove it to Syracuse where I bought it, would have been faster. Will never come here again for anything.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Davidson does it ( right )?

    I had my 014 Chevrolet Impala in to watertown dealership three(3) times to repair the same problem. 1st I was told that I needed a new set of tire...


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    I had my 014 Chevrolet Impala in to watertown dealership three(3) times to repair the same problem. 1st I was told that I needed a new set of tires because the outer tread on the tires was causing the ABS and anti skid lights to activate. 2 nd time I was told the sensor for anti skid system was defective. Still had the same problem on the 3rd visit- this time I was told that the new sensor was defective. I also found that a steel bracket had been removed in the area of the sensor and was NOT reinstalled. I also found that the wiring harness that goes to the left front sensor was literally hanging down under the lower control arm. All of this centered around the left front wheel. After taking the car to another dealer they replaced the LF wiring harness. No more problem. This repair started out as covered under warranty but by the time the repair was made I had to pay the other dealer. They said that the wires inside the harness had been cut and I have it in writing!!!!!!!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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Service & Repair

About Our Dealership

Dealer on Cars.com since January 2017


"Nice People To Do Business With!"