Grand Rapids Chevrolet GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(27 reviews)
Visit Grand Rapids Chevrolet GMC
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–3:00pm Closed
Sunday Closed Closed

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New (218) 212-1903 (218) 212-1903
Used (218) 212-1899 (218) 212-1899
Service (218) 212-1882 (218) 212-1882

Inventory

See all 163 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since October 2014.
Grand Rapids GM - Your Buick Cadillac & Chevrolet Dealer

We are proud to serve as your Grand Rapids Duluth and Virginia MN Chevrolet Buick and Cadillac dealership. Our friendly and professional team is here for you to answer any questions you have about our inventory of used and new cars in Grand Rapids MN. Please feel free to contact us we are here to assist you any way we can. Before you plan your visit please see our hours and directions to get specific driving instructions.
Grand Rapids GM - Your Buick Chevrolet & Cadillac Dealer

Service center

Phone number (218) 212-1882

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
Closed
Sunday
Closed

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(27 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

We bought a gently used truck 2 weeks ago, unfortunately

We bought a gently used truck 2 weeks ago, unfortunately found out in a snow storm that the 4 wheel drive doesn't work. We brought the truck back in to have it looked at...and was turned away!! They did NOT stand behind the vehicle they sold. This is the 2nd time we've been burned by them! Never again will we buy anything from them. Beware!!!

1.0

We bought a gently used truck 2 weeks ago, unfortunately

We bought a gently used truck 2 weeks ago, unfortunately found out in a snow storm that the 4 wheel drive doesn't work. We brought the truck back in to have it looked at...and was turned away!! They did NOT stand behind the vehicle they sold. This is the 2nd time we've been burned by them! Never again will we buy anything from them. Beware!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for alerting us to this issue. Our top priority is delivering 100% customer satisfaction and it’s concerning to hear you feel your experience does not reflect that. We would really appreciate the chance to speak with you regarding this matter. Please contact us at your earliest convenience. We look forward to speaking with you and regaining your trust in our business. Sincerely, The Grand Rapids Chevrolet GMC Team

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1.0

fraudulent dealer buy anywhere else!!!

bought new c8 corvette 29 days ago. sent $1000 deposit to hold car flew in we forgot about the down payment they agreed said would have out next business day. that was 4 calls and we promise we sent it..oops no we forgot we will get out asap. never received 1000 or title!! buyer beware crooks!!!

1.0

fraudulent dealer buy anywhere else!!!

bought new c8 corvette 29 days ago. sent $1000 deposit to hold car flew in we forgot about the down payment they agreed said would have out next business day. that was 4 calls and we promise we sent it..oops no we forgot we will get out asap. never received 1000 or title!! buyer beware crooks!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for discussing this issue with us. We appreciate your patience as we worked through all of this. According to our records, the documents and a check have both been delivered. We are so sorry for the delay and inconvenience this has caused you. Thanks again for letting us make things right. Sincerely, The Grand Rapids Chevrolet GMC Team

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5.0

Very happy with the car buying experience here!

Very happy with the car buying experience here! My sales rep Matt responded to my request to see the vehicle extremely quickly. Had the car in pristine shape when I arrived to test drive it. I was in and out of there in an hour and a half, and came home with the car of my dreams! I could not be happier to have dealt with them....they are wonderful!

5.0

Very happy with the car buying experience here!

Very happy with the car buying experience here! My sales rep Matt responded to my request to see the vehicle extremely quickly. Had the car in pristine shape when I arrived to test drive it. I was in and out of there in an hour and a half, and came home with the car of my dreams! I could not be happier to have dealt with them....they are wonderful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Grand Rapids Chevrolet GMC Team

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5.0

Dry helpful and responsive.

Dry helpful and responsive. I will refer anyone I know to this dealer in the future

5.0

Dry helpful and responsive.

Dry helpful and responsive. I will refer anyone I know to this dealer in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Grand Rapids GM Team

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4.0

I'm still communicating with them and looking at the...

I'm still communicating with them and looking at the Volkswagen GTI...they've treated me well so far and have been very helpful with making a decision on the car. I'd recommend them to anyone,

4.0

I'm still communicating with them and looking at the...

I'm still communicating with them and looking at the Volkswagen GTI...they've treated me well so far and have been very helpful with making a decision on the car. I'd recommend them to anyone,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Grand Rapids GM Team

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5.0

Grand Rapids gm

Mary was very helpful. Was going on vacation and set us up with Stacy to view truck and ended up buying truck in a very short time.

5.0

Grand Rapids gm

Mary was very helpful. Was going on vacation and set us up with Stacy to view truck and ended up buying truck in a very short time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Grand Rapids GM Team

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5.0

Truck repair

I needed to have my head light replaced. They got me in very soon and gave me a loaner truck, while they were working on it.

5.0

Truck repair

I needed to have my head light replaced. They got me in very soon and gave me a loaner truck, while they were working on it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for the nice review, Virginia! It was a pleasure to assist you and please let us know when we can do so again! Kind regards, The Grand Rapids GM Team

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5.0

Top Notch Service

I had been truck shopping for about 4 months. I went to Grand Rapids GM to get a used truck. After talking with Dan I realized that the offered incentives through GM could get me into a new truck for even cheaper than used. I would totally recommend going into Rapids GM to have a look for yourself. 5 Star Customer Service!

5.0

Top Notch Service

I had been truck shopping for about 4 months. I went to Grand Rapids GM to get a used truck. After talking with Dan I realized that the offered incentives through GM could get me into a new truck for even cheaper than used. I would totally recommend going into Rapids GM to have a look for yourself. 5 Star Customer Service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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5.0

Very good experience. No pressure from sales staff. Very he

Very helpful in explaining all the options on the car and working with us on the financing and transferring title. Overall experience was Very good.

5.0

Very good experience. No pressure from sales staff. Very he

Very helpful in explaining all the options on the car and working with us on the financing and transferring title. Overall experience was Very good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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4.0

Service

Very friendly service staff, not so friendly front desk girl. She was rude to us when we purchased our car also. To the point we may not purchase from this dealer in the future.

4.0

Service

Very friendly service staff, not so friendly front desk girl. She was rude to us when we purchased our car also. To the point we may not purchase from this dealer in the future.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thankyou for your feedback. We will work with our front desk person. If you have any feedback in the future, please contact Jake Lorentz so he can make changes. Thanks again for the feedback. That is how we get better.

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