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Reviews

Average Ratings

5.0
6 lifetime reviews.
  • chrysler town & country

    I have been looking t quite a few town & countries but when I found this one, I had to investigate. I was met by Clay Moss and he showed my and my...


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    I have been looking t quite a few town & countries but when I found this one, I had to investigate. I was met by Clay Moss and he showed my and my wife around the facilities and several vehicles. It was my most enjoyable experience in car buying and I'm 82 years old so I do have some experiences with car buying. Clay was very nice and informative young man and no pressure was applied to get a sale. I will be back.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Out of State Pickup - Great Service!!

    After looking through various websites and checking out local dealers in Florida I found the truck I was looking for at Moss, the only problem was...


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    After looking through various websites and checking out local dealers in Florida I found the truck I was looking for at Moss, the only problem was I was +500 miles from taking a test drive. I e-mail and Tyson (Internet Sales Consultant) was great confirming the truck, the features, and provided options for delivery/pickup due to the distance. I ended up flying into Chattanooga, TN where Jimmy (Moss Pickup Specialist) drove to get me (free of charge) +/- 40 minutes away to make the deal. During the process communication was great and Tyson continued to be very responsive even after business hours. Props for that!! Highly Recommended - thanks again.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • The Lincoln of my Dreams

    I was in trouble, my previous vehicle completely quit on me one day on my way to play golf. I didn't fret, simply called a tow truck company and ...


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    I was in trouble, my previous vehicle completely quit on me one day on my way to play golf. I didn't fret, simply called a tow truck company and proceeded to the golf course! Only 2-3 days later did I travel to Moss Motors because of their stellar reputation in the Marion County region of Tennessee. I was not disappointed with my decision. I mentioned that my car was permanently disabled because it is pertinent to my review of Moss Motors. Normally I wouldn't dare mention to a car salesman that I was a "highly motivated" buyer, but after meeting Ben Bumpus I was put at ease by his kind smile and genuine interest in me and my selection of cars to test drive. Ben was knowledgeable and we stuck to the reason for my visit...buying a car. Yet somehow Ben was able to balance some laughter with a laser sharp focus on ensuring my satisfaction. Mr Johnny in Finance/Insurance was also very efficient with my time, the vibe inside the dealership was so refreshing and fun. I will now be purchasing future vehicles from Moss Motors. Clay Moss and Steve Moss were pleasant additions to my visit, asking some key questions of me in order to make certain that I was being well taken care of. Ben's "neighbor" there in the showroom by the name of Ryan was also a gentleman. Just an overall 10-out-of-10 from me!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    5 people out of 5 found this review helpful. Did you?

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  • Great selection. Great service.

    I recently purchased a Lincoln SUV at Moss Motors and had a wonderful experience. It was my first time purchasing a car and Ben was very patient ...


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    I recently purchased a Lincoln SUV at Moss Motors and had a wonderful experience. It was my first time purchasing a car and Ben was very patient with me as I test drove several cars, changing my mind each time. When we finally landed on the car for me, he walked me through the sale and paperwork - explaining each step along the way. I never felt pressured or rushed - which was extremely important for me as a first-time buyer. I'm now a customer for life!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    7 people out of 7 found this review helpful. Did you?

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  • F150 FX4

    August 3, 2013 my wife and I went to Moss Auto to look for a F150 FX4. We were met by Clay Moss, who proceeded to take us through one of the most ...


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    August 3, 2013 my wife and I went to Moss Auto to look for a F150 FX4. We were met by Clay Moss, who proceeded to take us through one of the most pleasant and informative car buying experiences I can remember. And the financial manager Johnny Henderson did an outstanding job explaining the loan and warranty process. It’s all too common to run into obnoxious car salesman who only wants to get your signature and their commission as fast as possible. Clay Moss proved to be a wonderful exception to that cliché, and he has ensured that we will be coming back to Moss dealership for years to come. Thank you very much.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Thanks

    I got my jeep here after dealing with several dealerships. Moss was courteous and easy to work with good people. I would suggest them to anybody.


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    I got my jeep here after dealing with several dealerships. Moss was courteous and easy to work with good people. I would suggest them to anybody.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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