Reviews

Average Ratings

4.8
76 lifetime reviews.
  • Nicely done as always!

    I was greeted promptly but told it would be one and a half hours before my oil change was done. This was due to two flat tires ahead of me. Howe...

    Dealer Response

    Thank you for taking the time to write this fantastic review, Kenneth! Our team works very hard to ensure each of our customers receive a positive...


    Show Full Review

    I was greeted promptly but told it would be one and a half hours before my oil change was done. This was due to two flat tires ahead of me. However, my car was done in slightly over an hour which is normal.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this fantastic review, Kenneth! Our team works very hard to ensure each of our customers receive a positive experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556


    Hide Full Review
  • Great Time

    I was very pleased throughout the entire process. My salesperson Nate was fantastic. He helped me get the vehicle i wanted, and the price i wanted...

    Dealer Response

    Thank you for taking the time to write this 5-star review and recommendation. We strive to provide courteous service to all our guests and are gla...


    Show Full Review

    I was very pleased throughout the entire process. My salesperson Nate was fantastic. He helped me get the vehicle i wanted, and the price i wanted, with very litte struggle. I highly recommend this dealer to everyone looking for both new and used vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this 5-star review and recommendation. We strive to provide courteous service to all our guests and are glad to hear that Nate helped you find the vehicle you were looking for. Please keep us in mind for your future auto needs as our team is always here to assist you. Regards, Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556


    Hide Full Review
  • Great service!

    as always, honest, friendly and great service. They pay attention to details and offer thorough explanation about the service performed and what t...

    Dealer Response

    Phyllis thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook pa...


    Show Full Review

    as always, honest, friendly and great service. They pay attention to details and offer thorough explanation about the service performed and what the vehicle may need in the future.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Phyllis thanks for the great review! Please come visit us if you need anything else, be it service or sales. Also, surf on over to our Facebook page for exclusive offers. Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556


    Hide Full Review
  • Great workers, clean shops

    City takes good care of their customers. They try to get things done for them even if stupid insurance is draging their feet with the process.

    Dealer Response

    Paul, thank you for your great review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Cooper T...


    Show Full Review

    City takes good care of their customers. They try to get things done for them even if stupid insurance is draging their feet with the process.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul, thank you for your great review. We are pleased to hear that we were able to provide an efficient and overall positive experience. Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556


    Hide Full Review
  • City Toyota is the best!

    Everyone is so pleasant and professional. The waiting area is pleasant and comfortable. Work is completed in a timely manner. When I drive off ...

    Dealer Response

    Thank you for taking the time to write this review, Patricia. We are pleased to hear that we were able to provide an efficient and overall positiv...


    Show Full Review

    Everyone is so pleasant and professional. The waiting area is pleasant and comfortable. Work is completed in a timely manner. When I drive off after service I know the vehicle is literally good to go.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review, Patricia. We are pleased to hear that we were able to provide an efficient and overall positive experience. Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556


    Hide Full Review
  • Great Service - expert mechanics

    Very high level of quality customer service and expert mechanics. Always friendly, always has hot coffee and tea and I can bring my 4Runner in as...

    Dealer Response

    Thank you for the kind words, Billy. We're completely committed to providing top quality service and we're thrilled to hear that your experience r...


    Show Full Review

    Very high level of quality customer service and expert mechanics. Always friendly, always has hot coffee and tea and I can bring my 4Runner in as often as I want to get it washed!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words, Billy. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We look forward to seeing you on your next visit! Sincerely, Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556


    Hide Full Review
  • Fine dealership

    It actually took less time to change my oil than was originally stated. I am always pleased with the service I receive here. Thank you.

    Dealer Response

    Thank you for your review, Glenn. We're glad to know that we were able to provide you with a positive experience. If you ever need anything in the...


    Show Full Review

    It actually took less time to change my oil than was originally stated. I am always pleased with the service I receive here. Thank you.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Glenn. We're glad to know that we were able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556


    Hide Full Review
  • Great service manager, sales manager and sales rep

    John Kennard went above and beyond for us for Labor Day weekend when we had a flat tire that could not be repaired. He found us a 19" tire and or...

    Dealer Response

    Thank you for the glowing review, Vickie! We take pride in our customer service and do whatever we can to have our customers leave happy. Please d...


    Show Full Review

    John Kennard went above and beyond for us for Labor Day weekend when we had a flat tire that could not be repaired. He found us a 19" tire and ordered another that matched the ones we had on our Highlander. Greatly appreciated John's efforts to get us and our grandson on our way for the weekend. He is a great asset for City Toyota!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the glowing review, Vickie! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556


    Hide Full Review
  • Great overall experience at this dealership

    Everyone was so efficient and organized, never wasted any time, yet pleasant and friendly! Got a sense of the entire operation being well coordin...

    Dealer Response

    Thank you for sharing your experience with us, Kay! Please feel free to reach out to us with any questions or future auto needs as we are always ...


    Show Full Review

    Everyone was so efficient and organized, never wasted any time, yet pleasant and friendly! Got a sense of the entire operation being well coordinated and everyone knowledgeable.,Everyone was so efficient and organized, never wasted any time, yet pleasant and friendly! Got a sense of the entire operation being well coordinated and everyone knowledgeable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us, Kay! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Also, visit our Facebook page for access to our exclusive content. Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556


    Hide Full Review
  • Great vehicle and great salesman

    Reeve was great. He was knowledgeable and relaxed. He wasn't pushy at all and really worked with me to make sure I had the right info and was happ...

    Dealer Response

    Thanks so much for the nice review, Richard! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the s...


    Show Full Review

    Reeve was great. He was knowledgeable and relaxed. He wasn't pushy at all and really worked with me to make sure I had the right info and was happy with what I was getting. All in all I had a pleasant experience

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks so much for the nice review, Richard! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. It was our pleasure. "Cooper Thomas Sales Manager salescoopert@citymotor.com (406) 205-1556"


    Hide Full Review