Ruggeri Cadillac of West Chester

Reviews

Average Ratings

5.0
78 lifetime reviews.
  • Great Service!!!!!!!

    Very happy with purchase ! Ruggeri Cadillac along with Maggie Corl made buying our SRX a wonderful quick experience ! Very impressed with knowledg...


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    Very happy with purchase ! Ruggeri Cadillac along with Maggie Corl made buying our SRX a wonderful quick experience ! Very impressed with knowledge of products and the time Maggie took to explain to my husband and me all the ins and outs of our car... I would for sure recommend Ruggeri Cadillac of West Chester!!:) Thanks again guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership

    Least stressful car buying experience I've ever had. Dealership is beautiful and clean, and has an excellent inventory. Our salesman was friendly,...


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    Least stressful car buying experience I've ever had. Dealership is beautiful and clean, and has an excellent inventory. Our salesman was friendly, and knowledgeable, and patient when teaching us to use the features in our new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • reliable, courteous and effective service

    They were courteous and serviced my car as promised, and brought my car to me when ready. Very convenient and reliable.

    Dealer Response

    Lucia, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with ...


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    They were courteous and serviced my car as promised, and brought my car to me when ready. Very convenient and reliable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Lucia, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Mark Ruggeri, Owner, (610) 455-1700, mruggeri@ruggericadillac.com


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  • Jeff Lorine - Elite Sales Representative

    Jeff went above and beyond in providing me with unparalleled service. He is one of the most professional salesmen I have met in my entire life. He...


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    Jeff went above and beyond in providing me with unparalleled service. He is one of the most professional salesmen I have met in my entire life. He showed me every single feature on the vehicle and answered all of my questions. I was highly impressed with Jeff Lorine. I hope Ruggeri Cadillac recognizes his talent. I will be back in the future and I plan on working with Jeff Lorine again. He is kind, trustworthy, and has the presicion required to excel in any elite solution selling environment. I would kill to have Jeff Lorine on my sales team representing my brand. Thank you Jeff for going above and beyond for me. My family and I will be doing business with you again in the future. If you go to Ruggeri Cadillac Jeff Lorine is the salesmen you Must work with!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great, timely, friendly service

    Every contact was friendly and responsive: fellow who took my car into the service area, the gentleman who wrote up the service ticket, my salesma...

    Dealer Response

    Peter - We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the tim...


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    Every contact was friendly and responsive: fellow who took my car into the service area, the gentleman who wrote up the service ticket, my salesman who took the time to say hello, the cashier and the man who gave me the keys after washing the car. The service was performed in a shorter period of time than I had anticipated as I arrived mid-morning and had asked to wait while the repair was done. The cost was reasonable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Peter - We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Ruggeri Cadillac for your vehicle needs. Best, Mark Ruggeri, Owner, (610) 455-1700, mruggeri@ruggericadillac.com.


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  • Cadillac service

    Friendly staff, proactive call to remind me of need for service and inspection. Everything done as requested. Waiting area clean and comfortable.


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    Friendly staff, proactive call to remind me of need for service and inspection. Everything done as requested. Waiting area clean and comfortable.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Love this Place!

    They treat you like family here! Deb Cooper is phenomenal!

    Dealer Response

    John - thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we...


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    They treat you like family here! Deb Cooper is phenomenal!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    John - thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Best, Mark Ruggeri, Owner, (610) 455-1700, mruggeri@ruggericadillac.com


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  • Fantastic service, they still love Saabs.

    I really enjoyed how quickly my car was serviced. I also enjoy that Ruggeri Cadillac still values and appreciates my Saab even though they are no ...

    Dealer Response

    James, thank you for stopping by to leave this incredible review. Our staff prides itself on providing fast and efficient service to every custome...


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    I really enjoyed how quickly my car was serviced. I also enjoy that Ruggeri Cadillac still values and appreciates my Saab even though they are no longer sold. Everybody was very friendly and knowledgeable. The complimentary car wash was also VERY much appreciated.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    James, thank you for stopping by to leave this incredible review. Our staff prides itself on providing fast and efficient service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values. Give us a call if you have any further questions! Best, Mark Ruggeri, Owner, (610) 455-1700, mruggeri@ruggericadillac.com


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  • Our Experience At Ruggeri Cadillac

    Frank Dodge made everything fun and run so smooth for us. Frank has a very pleasant and inviting personality which made us feel so comfortable and...

    Dealer Response

    Stacey - thank you for your kind words! Frank is a great asset and we appreciate him for giving you that comfort during your experience! We thank ...


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    Frank Dodge made everything fun and run so smooth for us. Frank has a very pleasant and inviting personality which made us feel so comfortable and not like he just wants to make a sale. Frank Dodge is the best.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Stacey - thank you for your kind words! Frank is a great asset and we appreciate him for giving you that comfort during your experience! We thank you again and we look forward to servicing you again in the future! Best, Mark Ruggeri, Owner, (610) 455-1700, mruggeri@ruggericadillac.com


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  • Cadillac XT% first visit

    Friendly, clean and on schedule. Staff informative on XT5 warranty work. Car was completed on schedule Loaner car nice but gas near empty

    Dealer Response

    Kenneth - Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. Drive safely. Best, ...


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    Friendly, clean and on schedule. Staff informative on XT5 warranty work. Car was completed on schedule Loaner car nice but gas near empty

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kenneth - Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. Drive safely. Best, Mark Ruggeri, Owner, (610) 455-1700, mruggeri@ruggericadillac.com


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