Ruggeri Cadillac of West Chester

New 877-483-2955 Dealer Website
Used 877-482-6833 Email Dealer
Service 888-237-7759

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Reviews

Average Ratings

4.9
37 lifetime reviews.
  • Great Service!!!!!!!

    Very happy with purchase ! Ruggeri Cadillac along with Maggie Corl made buying our SRX a wonderful quick experience ! Very impressed with knowledg...


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    Very happy with purchase ! Ruggeri Cadillac along with Maggie Corl made buying our SRX a wonderful quick experience ! Very impressed with knowledge of products and the time Maggie took to explain to my husband and me all the ins and outs of our car... I would for sure recommend Ruggeri Cadillac of West Chester!!:) Thanks again guys!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Buying experience

    The wife and I had a pleasant leasing experience in leasing our new passion red XT5. Tom was very pleasant and thorough in providing us with enoug...


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    The wife and I had a pleasant leasing experience in leasing our new passion red XT5. Tom was very pleasant and thorough in providing us with enough information so we can make our decision. My wife loves her new car and the features it has. Thank you Tom

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Switcharoo

    After driving my "goldish" 2014 ATS Performance home, my kids reminded me that my heart was set for the red body, which was an option I chose not ...


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    After driving my "goldish" 2014 ATS Performance home, my kids reminded me that my heart was set for the red body, which was an option I chose not to get due to the additional price. I spent a lot of money and was left lacking the joy I expected! I was also very bothered by the fact that the dealership DRILLED HOLES in the front bumper for the attachment of their advertisement plate! After calling them they offered to the return of the vehicle and let me get the Red I wanted originally. Seems really great right? Well because of the "up-grade" I lost the 0% financing!!! Now I pay an additional finance charge each month!! I should have leased it.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Awesome Service, ALWAYS

    We have been loyal customers for 20 years and ALWAYS are treated respectfully and service is always perfect!

    Dealer Response

    Thank you for leaving us this fantastic review, Audrey. We couldn't be happier that you have chosen Ruggeri Cadillac to help you with your new car...


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    We have been loyal customers for 20 years and ALWAYS are treated respectfully and service is always perfect!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for leaving us this fantastic review, Audrey. We couldn't be happier that you have chosen Ruggeri Cadillac to help you with your new car needs time and time again. If there is anything else we can do to help, please don't hesitate to reach out to us at any time. And until next time, thank you again for choosing the Ruggeri Cadillac team! Sincerely, Nancy Propper | Internet Director | npropper@ruggericadillac.com | (610) 455-1700


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  • Kind, Friendly Service Department Employees

    What I expected to be a quick in and out PA inspection, turned out to be an expensive breaks replacement. Not what I had in mind, but the job w...

    Dealer Response

    Mary Ann, thank you for taking the time to share this great review with us! We strive to provide the highest levels of customer service and we're ...


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    What I expected to be a quick in and out PA inspection, turned out to be an expensive breaks replacement. Not what I had in mind, but the job was taken care of quickly and everyone is always so nice at Ruggeri Cadillac, especially George Bennett. It is a pleasure doing business with Ruggeri Cadillac, and I think you are the first and only auto dealer that I have ever said that about!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Mary Ann, thank you for taking the time to share this great review with us! We strive to provide the highest levels of customer service and we're glad to hear you had an excellent experience while visiting our service center. We hope you will return in the future and look forward to assisting you with any and all of your automotive needs. Sincerely, Nancy Propper | Internet Director | npropper@ruggericadillac.com | (610) 455-1700


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  • Awesome service dept

    This was our first visit to service. Everyone was nice we were very pleased with everyone in service.

    Dealer Response

    Thanks for leaving us with this excellent feedback, Janice. Our entire service team is committed to providing the highest level of service and I'm...


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    This was our first visit to service. Everyone was nice we were very pleased with everyone in service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for leaving us with this excellent feedback, Janice. Our entire service team is committed to providing the highest level of service and I'm thrilled to hear you left feeling so pleased with your experience here. If there is anything else we can do for you, please don't hesitate to let us know. Sincerely, Nancy Propper | Internet Director | npropper@ruggericadillac.com | (610) 455-1700


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  • Great Service and Staff

    I took my car in for State Inspection, everyone was friendly and helpful and I mean everyone. Service is great from the moment I drop off the car...

    Dealer Response

    Paul, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with o...


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    I took my car in for State Inspection, everyone was friendly and helpful and I mean everyone. Service is great from the moment I drop off the car until I pick it up again. All dealerships should be so good.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Paul, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our followers. Regards, Nancy Propper - Internet Director - npropper@ruggericadillac.com - (610) 455-170


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  • Great experience at Ruggeri!

    Frank Dodge is the reason we purchased a car from Ruggeri. He is knowledgeable, personable and trustworthy. We connected with him immediately and ...

    Dealer Response

    Paul, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with o...


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    Frank Dodge is the reason we purchased a car from Ruggeri. He is knowledgeable, personable and trustworthy. We connected with him immediately and appreciated the time he spent with us to ensure we left with the vehicle of my Dad's dreams. One of the best car buying experiences ever! Thank you Frank!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Paul, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. And we are so happy to hear you had a wonderful experience with Frank! Please visit us on Facebook; we offer exclusive specials for our followers. Regards, Nancy Propper - Internet Director - npropper@ruggericadillac.com - (610) 455-1740


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  • Excellent customer service

    Excellent courtesy; accommodating staff; high level of interest in customers knowledge of the vehicle. Great attention to detail and what matters ...

    Dealer Response

    Ron, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with ou...


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    Excellent courtesy; accommodating staff; high level of interest in customers knowledge of the vehicle. Great attention to detail and what matters to the customer. Very comfortable environment! Frank D is genuine and sincere, and a pleasure to have done business with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ron, thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Facebook; we offer exclusive specials for our likers and followers. Regards, Nancy Propper - Internet Director - npropper@ruggericadillac.com - (610) 455-170


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  • BEST CAR BUYING EXPERIENCE EVER!

    I was in the market for a used car and found an STS at Ruggeri. I spoke to Maggie Corl and was walked through the process effortlessly by her. Fro...


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    I was in the market for a used car and found an STS at Ruggeri. I spoke to Maggie Corl and was walked through the process effortlessly by her. From pricing and every aspect of the sale I was treated as a family member. Maggie took the time at delivery to go over every feature of the car with patience and expert knowledge. My family has been buying cars from Ruggeri for decades and their service and priorities are first class. Both Jeff and Maggie will be recommended by me for anyone looking for a fair and pleasant car buying experience. Thanks again. I'll be back!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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