Pat O'Brien Chevrolet West

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
349 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 27, 2019

    excellent service and attention from Phillip Fritz. He went out of his way to assure that my service was covered under the warranty.

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    Dealer Response

    Hi James! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future.... Best wishes, West - Pat O'Brien Chevrolet

  • 4.0 out of 5
    October 17, 2019

    Friendly service and quick repair. Evan is very polite and professional.

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    Dealer Response

    Hi John! We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always ...happy to help!

  • April 3, 2018

    I highly recommend buying a vehicle at Pat O'Brien Chevrolet in Westlake. Ryan Conway was great and made our buying process quick and easy and found us... the perfect SUV for our growing family. Our finance man Donnie was also a pleasure to work with. I am so happy with my new vehicle.

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    Shopped for a new car
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    Dealer Response

    Hi, thank you for the high star rating! If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    October 7, 2019

    I would highly recommend Pat Obrien Chevrolet for service. They are excellent and get the job done right the first time.

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    Dealer Response

    Thanks, Tom! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions..., please give us a call. We're always happy to help!

  • 5.0 out of 5
    October 4, 2019

    Brian Monchack is the best customer service rep. The cashier was also very nice.

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    Dealer Response

    Hi, we're happy you found our staff to be so supportive during your experience here at West - Pat O'Brien Chevrolet.

  • 5.0 out of 5
    September 5, 2019

    As always Bill Mitchell did a great job. Explained everything to me and answered all my questions.

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    Dealer Response

    Hi Wenger, thank you for your great review!

  • 5.0 out of 5
    August 19, 2019

    I have been bringing my car in for service since I purchased it in 2013. I will definitely come to Pat O'Brien when I'm ready to purchase my next car.... The customer service is always outstanding. It's not just about the purchase. The service department is the best.

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    Dealer Response

    Hi Jeanne Morton, thank you so much for this wonderful response! We appreciate your kind words.

  • 5.0 out of 5
    August 7, 2019

    Vechile was service at appointment time and completed when they said it would be done.

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    Dealer Response

    We really appreciate your feedback, Cathy!

  • 5.0 out of 5
    August 3, 2019

    Excellent Service! The vehicle was completed on time.

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    Dealer Response

    It is great to hear everything was done quickly and to your satisfaction! If there's anything additional we can do to help you out, just let us know!

  • 5.0 out of 5
    July 29, 2019

    Brian in the Service Dept. is exceptional. He is always pleasant no matter what is happening. He is very helpful and kind. He is trustworthy. He does... a great job. He is one reason I have continued to have my car serviced at this dealership. He advises when things need to be done on the car. I like that when he is assisting me I don't feel that he is just trying to high pressure repairs. I believe him when something NEEDS to be done as opposed to what other service dept. have done to me in past. I can say this service dept. overall has been very reliable. Job well done!! Give them all a raise!!

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    Dealer Response

    Hi there, thank you for your kind words about our service team! Please let us know if there's anything else we can do for you!

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