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POOR POOR SERVICE!!! Will never take vehicle back to this place! The salesman was very nice, but the service manger ruined it all for me and any future... purchase there
Baught a car at hubbard chevy, When I was looking a the car I purchased I ask the salesman if the vehicle was in any accidents, Reply "NO" . Well I was... lied to, I found out that the vehicle was in an accident. Did some research and found out the car had over 17,000 dollars damage to it. went through getting the car straight as I was looking at it after I found out, It wasn't fixed properly. Went through a bunch of "BS" tyo get it straightened out. But I should of never been lied to in the first place... Buyer "Beware"
Friendly on-line service, Kyle the salesman was very knowledgeable, very business like and Mick was very quick with the paperwork. Didn't have to wait... a long time.
Thank you so much for your business Charlie, we hope you & your wife are enjoying your new SUV! Always at your service, Greenwood Hubbard Chevy.
Had the AutoButler done but they forgot to clean the inside of my vehicle except for the floor mats. Would have liked a quick wipe down. May have been... a new employee or just simply forgot. Outside is beautiful!!
Please take your car somewhere else to get work done. Took my car home iin for and oil changed brought it home and it leaked oil. Took it back they said... they stripped the thread and said it was fixed. Took it home and it leaked oil all over again took it back they said the oil pan was leaking. Took it back they said it was all fixed took it home it was leaking again. There was no way I was taking it back took it to another dealer who I reviewed the case with spoke to the mechanic after he fixed the problem and he felt they should have caught the problem. Not sure where they hire their mechanics but very bad mechanical ability. The service guys do a great job with telling you they will fix it and make it right but at some point you start to worry that their mechanics are doing more bad then good. This is not the fist car that this dealership has messed up for my family they messed up another family member diesel engine injectors a couple years ago. I thought I would give them a chance again but not anymore
That is not the kind of experience we seek to provide, Billy. Please call us when you can so we can address this together.
Greenwood Hubbard is the Best!! Whether I go for basic service(brakes or oil changes), major repairs, or buying a new car...I am always treated well.... Even when my sales person is busy, the other employees offer me a coffee or just friendly conversation. We keep going back, because there is no reason to look elsewhere...
Robert, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go abo...ve and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.
I had a problem with my 2008 Colorado , Problem found and they gave me a price for repairs , Even gave me a NEW PICKUP to take home while I waited ............ABSOLUTELY... PERFECT - THANK YOU ! ! !
LLoyd, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with t...he overall experience. We look forward to working with you again!
I called greenwood for a quote on a vehicle we agreed on a price i went to the showroom and signed papers at the last minute the sales manager came out... and tbob Williams s more than he told me, that he screwed up and he wanted me to pay more for it his comment was “it’s only a few more dollars a months what’s the big deal. I told him since we agreed on a price and the mistake was his fault he should take the loss he said no way so Poland ohio
First time there service was excellent someone greeted me as soon as I got out of my car told salesman what I was there too look at he got keys showed... me vehicle and I asked him too run some numbers . He showed me where coffee was and waiting area and told me too make myself at home just give him few minutes . That's the way it should be . First time there very very good experience/ nice dealership treated me nice and I wasn't there to buy a chevy . Would definitely go back no pressure will definitely recommend
Van is still on the road(with all the terrible roads) with 190,000 miles. Wow!! Thanks to Greenwood Service Department and the free Coffee...