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City AutoMall

(2,006 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 8:30am–7:00pm 8:00am–5:30pm
Tuesday 8:30am–7:00pm 8:00am–5:30pm
Wednesday 8:30am–7:00pm 8:00am–5:30pm
Thursday 8:30am–7:00pm 8:00am–5:30pm
Friday 8:30am–7:00pm 8:00am–5:30pm
Saturday 8:30am–5:00pm 8:00am–12:00pm
Sunday Closed Closed
2024 state dealer award
View 3 awards
2024 state dealer award
2024 consumer dealer award 2021 consumer dealer award

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New (260) 691-4254 (260) 691-4254
Used (260) 691-4234 (260) 691-4234
Service (260) 691-4233 (260) 691-4233

Inventory

See all 230 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since February 2023.
As your premier Fort Wayne Columbia City Auburn Warsaw Huntington Syracuse area Chevrolet and Ford dealer we here at City AutoMall of Columbia City provide for your every automotive need. Please feel free to explore our website to see our extensive inventory of used cars and SUVs. In addition to our friendly and knowledgeable sales staff we also provide financing service and parts. We are a Short Drive for Bigger Savings. At City Automall "WE CAN MAKE IT HAPPEN"
Small City Feel Big City Deals!!!

Service center

Phone number (260) 691-4233

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(2,006 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City AutoMall from DealerRater.

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⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with Haden at City Ford in Columbia City! Even though I ended up purchasing a different vehicle, Haden provided top-notch service from start to finish. He was knowledgeable, patient, and truly went above and beyond to help me explore my options without any pressure. His professionalism and customer-first approach made the experience smooth and enjoyable. It’s clear that Haden cares about his customers and is dedicated to making sure they have a great car-buying experience. I highly recommend working with him if you’re in the market for a vehicle. Thanks again, Haden—I appreciate all your help!

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with

⭐️⭐️⭐️⭐️⭐️ I had a fantastic experience working with Haden at City Ford in Columbia City! Even though I ended up purchasing a different vehicle, Haden provided top-notch service from start to finish. He was knowledgeable, patient, and truly went above and beyond to help me explore my options without any pressure. His professionalism and customer-first approach made the experience smooth and enjoyable. It’s clear that Haden cares about his customers and is dedicated to making sure they have a great car-buying experience. I highly recommend working with him if you’re in the market for a vehicle. Thanks again, Haden—I appreciate all your help!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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Good communication, polite, and friendly.

Good communication, polite, and friendly. We never felt pressured. Pleasant experience overall. Would certainly come back again.

Good communication, polite, and friendly.

Good communication, polite, and friendly. We never felt pressured. Pleasant experience overall. Would certainly come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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They made quick work and Blake was easy to work with.

They made quick work and Blake was easy to work with. He even comes and says hello to me at every Komets home game during intermission. I really enjoyed working with him.

They made quick work and Blake was easy to work with.

They made quick work and Blake was easy to work with. He even comes and says hello to me at every Komets home game during intermission. I really enjoyed working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Blake was very patient with me and helped me make a

Blake was very patient with me and helped me make a decision on the perfect vehicle for my wife and I.

Blake was very patient with me and helped me make a

Blake was very patient with me and helped me make a decision on the perfect vehicle for my wife and I.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Everyone was super helpful and the dealership was one of

Everyone was super helpful and the dealership was one of the nicest I’ve been in!

Everyone was super helpful and the dealership was one of

Everyone was super helpful and the dealership was one of the nicest I’ve been in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

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Pleasant, efficient, helpful employees.

Pleasant, efficient, helpful employees. Clean, comfortable waiting area. Best auto service experience in a very long time.

Pleasant, efficient, helpful employees.

Pleasant, efficient, helpful employees. Clean, comfortable waiting area. Best auto service experience in a very long time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Ty was very helpful throughout the whole process!

Ty was very helpful throughout the whole process! I would recommend him as your sales person for any new car you want to purchase in North Eastern Indiana!

Ty was very helpful throughout the whole process!

Ty was very helpful throughout the whole process! I would recommend him as your sales person for any new car you want to purchase in North Eastern Indiana!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Hayden made the process simple and went above and beyond

Hayden made the process simple and went above and beyond to show me all the features of my new bronco. Everyone at the dealership made me feel welcome.

Hayden made the process simple and went above and beyond

Hayden made the process simple and went above and beyond to show me all the features of my new bronco. Everyone at the dealership made me feel welcome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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I had a great salesman.

I had a great salesman. He was easy to talk to and wasn't pushy.

I had a great salesman.

I had a great salesman. He was easy to talk to and wasn't pushy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Levi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

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This dealership was awesome.

This dealership was awesome. Zach is my new best friend. If I need a new car I’ll be coming back

This dealership was awesome.

This dealership was awesome. Zach is my new best friend. If I need a new car I’ll be coming back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at City Chevrolet. Feel free to reach out to us if you need anything. Have a wonderful day.

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See all 2006 reviews