City AutoMall

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4.7
(747 reviews)
Visit City AutoMall
Sales hours: 8:30am to 5:00pm
Service hours: 8:00am to 12:00pm
View all hours
Service Sales
Monday 8:00am–5:30pm 8:30am–7:00pm
Tuesday 8:00am–5:30pm 8:30am–7:00pm
Wednesday 8:00am–5:30pm 8:30am–7:00pm
Thursday 8:00am–5:30pm 8:30am–7:00pm
Friday 8:00am–5:30pm 8:30am–7:00pm
Saturday 8:00am–12:00pm 8:30am–5:00pm
Sunday Closed Closed
New (260) 691-4254 (260) 691-4254
Used (260) 691-4234 (260) 691-4234
Service (260) 691-4233 (260) 691-4233

Inventory

See all 178 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since December 2010.
As your premier Fort Wayne Columbia City Auburn Warsaw Huntington Syracuse area Chevrolet and Ford dealer we here at City AutoMall of Columbia City provide for your every automotive need. Please feel free to explore our website to see our extensive inventory of used cars and SUVs. In addition to our friendly and knowledgeable sales staff we also provide financing service and parts. We are a Short Drive for Bigger Savings. At City Automall "WE CAN MAKE IT HAPPEN"
Small City Feel Big City Deals!!!

Service center

Phone number (260) 691-4233

Service hours

Monday
8:00am–5:30pm
Tuesday
8:00am–5:30pm
Wednesday
8:00am–5:30pm
Thursday
8:00am–5:30pm
Friday
8:00am–5:30pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

View all 38 employees View less employees

Reviews

4.7
(747 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City AutoMall from DealerRater.

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5.0

I was satisfied with the service, I told them what I was

I was satisfied with the service, I told them what I was interested in and they found exactly want I wanted.

5.0

Solid Company

After purchasing 2 cars from City Ford, and having both serviced there on a regular basis, we are happy to recommend City Ford. We've been able to get our cars in promptly, and appreciate their professional, friendly customer relationships.

Dealer response

We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

5.0

Was very nice to talk to on the phone, as well as

Was very nice to talk to on the phone, as well as greeting me to salesman David.

Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

5.0

Dyson is always welcoming and alwasy cheerful and is 100%

Dyson is always welcoming and alwasy cheerful and is 100% willing to help you out with any troubles you may have

Dealer response

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

5.0

Professional

City Ford has always taken great care of all of my family's vehicles, from the service writers, to parts department and the service techs. I am constantly informed on the progress of the service being done to the team thanking me for choosing City Ford. I purchased my vehicles elsewhere but did not get the service I expected from those other dealerships. City Ford makes you feel like you are the most important customer they are seeing that day.

Dealer response

Brian, thank you for your kind review; we are happy to pass along your comments to the team here at City Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

5.0

Very pleased.

I was very happy with the work done and the promptness with which it was done. Customer service staff was very courteous and professional. That’s all.

Dealer response

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

5.0

Very pleased with the service and the overall atmosphere

Very pleased with the service and the overall atmosphere at the dealership. I will definitely recommend you. Love my new truck.

Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

5.0

On short notice this dealership went out of their way to

On short notice this dealership went out of their way to help me out. All the while dealing with a flood in the shop due to an outside water pipe breaking! Ty for sticking to and making the sale!

Dealer response

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

4.0

Very clean and well represented.

Very clean and well represented. Each employee I talked with was friendly and helpful. The one thing that we Friday like is that they decided to add a service and add it to the sale price. I believe this practice it a little dishonest as they leave no option to refuse the service. If there is no option to refuse the service just include it in the asking price and call it a freebie to the customer. It would be better received by the customer, I believe.

Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (260) 244-5111 to discuss your concerns, as your satisfaction is of utmost importance to us.

5.0

everything went smooth and very quickly.

everything went smooth and very quickly. They negotiated a price we both could live with and were very friendly and helpful on the delivery of my new truck.

Dealer response

We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

See all 747 reviews