New 888-436-5562 Dealer Website
Used 877-275-0636 Email Dealer
Service 866-659-5623

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Reviews

Average Ratings

4.8
449 lifetime reviews.
  • Modern Chevrolet

    Very friendly and professional. The salesman Henry listened to what my requirements were and found the vehicle that fit my needs. I was given a ...

    Dealer Response

    Thanks for the great feedback and the opportunity to earn your business. I will be sure and pass the kind words along to Henry and the team.


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    Very friendly and professional. The salesman Henry listened to what my requirements were and found the vehicle that fit my needs. I was given a good explanation of On Star (and was linked up)and the function to tie my cell phone into the system. Great experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for the great feedback and the opportunity to earn your business. I will be sure and pass the kind words along to Henry and the team.


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  • great no haggle pricing

    I had a good experience buying a car from modern. The up front pricing was nice with a fair price. It was nice to buy a vehicle and not have hag...

    Dealer Response

    Dr. Thomas, Thank you so much for your review. We are glad that you found a used car you were happy with and a great Modern experience. Please m...


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    I had a good experience buying a car from modern. The up front pricing was nice with a fair price. It was nice to buy a vehicle and not have haggle. Thanks modern for a great used car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dr. Thomas, Thank you so much for your review. We are glad that you found a used car you were happy with and a great Modern experience. Please make sure to take a picture with your new car and tag us in it!


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  • SERVICE REVIEW

    The service representative immediately greeted me upon my arrival and check in was quickly completed. During the servicing of my vehicle, he gave...

    Dealer Response

    Brenda, Thank you very much for your review! We are so glad that you had a positive Modern experience and that the service rep. was considerate o...


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    The service representative immediately greeted me upon my arrival and check in was quickly completed. During the servicing of my vehicle, he gave me a call to advise of maintenance service that was needed. This visit was very efficiently handled from beginning to end.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brenda, Thank you very much for your review! We are so glad that you had a positive Modern experience and that the service rep. was considerate of your time and maintenance needs. We hope to see you back when your car needs additional service.


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  • Scheduled service

    The dealership was extremely busy but I was greeted right away and my vehicle was finished ahead of schedule. I was even given a courtesy call to ...

    Dealer Response

    Desiree, thank you for taking the time to leave this feedback about your experience with us! We're glad to know that you enjoyed your visit, and w...


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    The dealership was extremely busy but I was greeted right away and my vehicle was finished ahead of schedule. I was even given a courtesy call to let me know when my car was done. Great job!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Desiree, thank you for taking the time to leave this feedback about your experience with us! We're glad to know that you enjoyed your visit, and we'll be sure to share your comments with our team. We look forward to earning your business again in the future!


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  • Nice Looking Cars, Bad Service

    BY I WAS DRIVING 2 1/2 HOURS TO THE DEALERSHIP. I WAS LOOKING FORWARD TO DOING BUSINESS WITH THE LADY I HAD BEEN TALKING TO YET ALONG ALREADY KNEW...

    Dealer Response

    Jasmine, we apologize that your experience with us did not go as expected. Our understanding prior to your arrival was that you would be financing...


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    BY I WAS DRIVING 2 1/2 HOURS TO THE DEALERSHIP. I WAS LOOKING FORWARD TO DOING BUSINESS WITH THE LADY I HAD BEEN TALKING TO YET ALONG ALREADY KNEW MY INFORMATION AND WHAT I WAS LOOKING FOR. WHEN I GOT THERE I WAS STARED AT FOR 15 MINUTES BEFORE ANYBODY ASKED ME FOR HELP. THEN NOT GIVING ME THE PERSON I ASKED FOR I GOT SOMEBODY I HAD TO DO EVERYTHING BACK OVER PLUS HE GOT THE WRONG VEHICLE AT FIRST I HAD TO DO IT OVER AGAIN. I HAD TO GO TO SECU FOR THEM TO FINANCE IT AND WE WENT WITH ME AND HE FORGOT ALL THE PAPERWORK AND ASKED ME WHY DIDN'T I GET THE PAPERWORK WHICH I FELT LIKE THAT'S NOT MY JOB TO DO YOUR JOB. SO AFTER COMING BACK TO THE DEALERSHIP WE SAT IN HIS ROOM FOR AN HOUR WAITING ON HIM HE NEVER CAME IN AND SAID STILL WAITING OR NOTHING. THE SERVICE WAS THE WORST THAT I WOULDN'T EXPECT FROM AN BIG FRANCHISE

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jasmine, we apologize that your experience with us did not go as expected. Our understanding prior to your arrival was that you would be financing with your credit union, but unfortunately that did not work out. We worked to find other financing options for you, which is why there was a delayed wait time. Again, we apologize for any misunderstanding. Please contact a member of our management team should you wish to further discuss your concerns.


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  • Excellent buying experience!

    Jeremy Testerman has gone the extra mile for us again. I would like to thank Jeremy and also thank Shannon Castillo for making our buying experien...

    Dealer Response

    Carroll, thank you for taking the time to leave this feedback about your experience with us! We appreciate your business, and we'll be sure to sha...


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    Jeremy Testerman has gone the extra mile for us again. I would like to thank Jeremy and also thank Shannon Castillo for making our buying experience so pleasant at Modern Chevrolet.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carroll, thank you for taking the time to leave this feedback about your experience with us! We appreciate your business, and we'll be sure to share your comments with Jeremy and Shannon. We look forward to seeing you at your next visit!


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  • Wow! Great Job!

    Wow! Great Customer Service to be had here. Purchased my new 2016 Chevy Colorado Saturday from Roderick at Modern Chevy. He was very professional ...

    Dealer Response

    Richard, thank you for your kind words about our dealership! We appreciate your business, and we'll be sure to share your comments with Roderick a...


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    Wow! Great Customer Service to be had here. Purchased my new 2016 Chevy Colorado Saturday from Roderick at Modern Chevy. He was very professional and took care of all my needs. The dealership didn’t have any of those high pressure sales tactics everything was straight forward. I felt I paid a fair price for the Colorado. All the employees in site seemed to be happy and smiling, a sign of a good place to work. Andrea in finance did a great job showing me a few very good options that made sense to me. Still no pressure here. As I was leaving the manager Jeff, thanked me for buying the Colorado. After everything is said and done, this should be the place that everyone should buy their next car or truck. Buying my Colorado here made me think of the fact that Modern has been in business a long time. I remember when I was a kid they were in downtown Winston. Thanks Modern Chevrolet for giving me such a great truck buying experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Richard, thank you for your kind words about our dealership! We appreciate your business, and we'll be sure to share your comments with Roderick and Jeff. We look forward to your next visit. Enjoy your new Colorado!


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  • Chevorlet 3500

    Found desired vehicle on Cars.com. After several e-mails it was confirmed the truck was in stock and met my desired requirements. After 2.5 hr dri...

    Dealer Response

    Billy, thank you for taking the time to leave this feedback about your experience with us! We appreciate your kind words, and we'll be sure to sha...


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    Found desired vehicle on Cars.com. After several e-mails it was confirmed the truck was in stock and met my desired requirements. After 2.5 hr drive and 3-hr of negotiations the truck was purchased. Sales rep Joey worked with us to get price in the where we needed it to be. Do ask questions though as the listed price may not include options added by dealer which will inflate internet price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Billy, thank you for taking the time to leave this feedback about your experience with us! We appreciate your kind words, and we'll be sure to share them with Joey. Enjoy your new truck!


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  • I got my dream car

    Even thou it was almost time to close. Marcos Diaz helped me to get a good deal for my trade and get me the info I needed to get the car I fell in...

    Dealer Response

    Jhoan, thank you for taking the time to leave this feedback about your experience with us! We're glad that you enjoyed working with Marcos to purc...


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    Even thou it was almost time to close. Marcos Diaz helped me to get a good deal for my trade and get me the info I needed to get the car I fell in love with. They do a great job at Modern Chevrolet.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jhoan, thank you for taking the time to leave this feedback about your experience with us! We're glad that you enjoyed working with Marcos to purchase your vehicle, and we'll be sure to share your comments with him. Enjoy your new ride!


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  • Painless experience

    I did a lot of research on-line prior to coming. Monte Hall was a great salesperson and had me test driving the vehicle in minutes. The young lad...

    Dealer Response

    Ryan, thank you for taking the time to leave this insightful feedback about your experience with us. We're glad that you found our process enjoyab...


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    I did a lot of research on-line prior to coming. Monte Hall was a great salesperson and had me test driving the vehicle in minutes. The young lady who helped with all the On-Star and Bluetooth was outstanding. most of all, there were no surprises while working with the Andre in Finance. The whole process was great in my opinion.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ryan, thank you for taking the time to leave this insightful feedback about your experience with us. We're glad that you found our process enjoyable, and we'll be sure to share your comments with Monte. Enjoy your new vehicle!


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