Very friendly and professional. The salesman Henry listened to what my requirements were and found the vehicle that fit my needs. I was given a good... explanation of On Star (and was linked up)and the function to tie my cell phone into the system. Great experience.
Thanks for the great feedback and the opportunity to earn your business. I will be sure and pass the kind words along to Henry and the team.
After reviewing Cruze Hatchbacks on-line, I recommended that sister go there and I had planned to co-sign... my credit score is greater than 800. Fir...st they show $17,990 on website with blue text underneath saying that Chevrolet is offering 0% for 72 months. Nope. You can have $17.990 (which includes $4,000 rebate) or 0% interest - not both... I find that a little misleading. They run the credit applications and come back with ridiculous numbers as if they didn't want to sell the car. I call and ask that they run against my credit only - tell me that they might not be able to do that because I live in another state. I ask if I borrow money here and send check would that work and the salesman gulped and said yes ma'am. So here I sit 4 hours later still waiting to hear back from this salesman about whether or not he can or will finance this car. Guess what?!?! It no longer matters. I will take my excellent credit somewhere else and buy my sister's car.
Thanks you for your feedback and congratulations on the high credit score. Our prices online do include the rebates. I think that if you do some res...earch you will find this is a common practice. We disclose this on several places on our website. Also, like most manufacturers we do occasionally have the opportunity to offer 0% for 72 months. That offer is almost always in lieu of the manufactures rebates. Again, we disclose this on several places on our webpage. In regards to financing a car for your sister, what you were suggesting we do violates NC law and our lender agreements. It would be what is called a “Straw Purchase Auto Loan”. Please Google that for more detail. It may be legal in your state, which is why we suggest you check. I am truly sorry for any confusion you had in your purchase. Please feel free to contact Henry if you have any further questions.
Modern Chevrolet does a great job servicing our Tahoe and keeping it running extremely well. We have always had great service.
Choices of vehicles and clean facility. Staff was knowledgeable and friendly. Front showroom desk lady was outstanding when I called and when I showed... up. The face of the dealership with her is a credit.
Every aspect of my car buying experience was awesome thanks to Henry in sales and Andre in finance was a great experience and got a dependable car
Friendly staff, Knowledgeable, and clean facility. Professionally dressed. Comfortable waiting area. Very friendly front show room greeting desk lady.... Great phone skills and your best first impression person in your dealership. I regret not knowing her name. But she manned the show room desk when I purchased my vehicle.
Thank you so very much for this stunning review Paul!! We strive to give our customers the best possible Modern experience... and glad we did! I hav...e passed along your review to our service manager and general manager! We look forward to having you back!!
They did the service I requested quickly and efficiently. They honored estimates given on a prior visit. They again noted additional items to be don...e, with estimates, but no hard sell.
Thank you very much for the review Ronald!! We are happy to have you as a customer and thank you for trusting us with your vehicle's service!
No pressure, just helpful information. My salesman was great to work with. Would buy from him again and the dealership. All of them were very helpf...ul.
Thank you very much for the review Janet!! We are so glad you had a positive MODERN experience and are happy to have you as a customer!!
I was treated fairly, respectfully, and given the best costumer service imaginable. My car was even delivered to me. Working with AC Hengler, and Will...ie Guess, was a true pleasure.
Sales/finance people were very nice to work with. Facility better than most others I visited. Inventory of the specific truck I was looking for was ...better than other dealers.