Sun Buick GMC of Northeastern Pennsylvania

Thank you. Your email has been sent to the dealer.

Reviews

4.7
Average based on 92 reviews.
  • Great car buying experience!!

    Sun Buick was absolutely amazing!! Chris Reilly went above and beyond on every aspect of my buying experience. Everyone I came in contact with was...


    Show Full Review

    Sun Buick was absolutely amazing!! Chris Reilly went above and beyond on every aspect of my buying experience. Everyone I came in contact with was kind and courteous. Even with some minor obstacles that came into play on the day of purchase(on my end) they made me feel 100% satisfied and handled everything professionally. Buying a car can be stressful but everyone at Sun Buick made this purchase completely stress free! Including keeping my son occupied while I signed the papers. They truly made me feel like family. I would recommend them on the highest level. Thanks guys!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

    Hide Full Review
  • Terrible experience

    I will make this brief. The sales person I worked with was fine, and was doing his job which is to sell a vehicle. I will only say that when I was...

    Dealer Response

    I am not sure who you are since you didn't leave your Name, But I believe I know who it was because it was the only challenging situation I had in...


    Show Full Review

    I will make this brief. The sales person I worked with was fine, and was doing his job which is to sell a vehicle. I will only say that when I was trying to leave I kept getting spoken down to by a woman who said her name was Lori I found out was actually the owner. She treated me horribly and spoke to me with such an attitude. I have heard from other people who have had dealings there. Just wanted to say I was treated poorly. From the looks of the lot that had maybe 25 cars in it, it seems to be a reason why nothing is being sold.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am not sure who you are since you didn't leave your Name, But I believe I know who it was because it was the only challenging situation I had in sometime. I am sorry you thought I treated you horribly that is not our goal here . I believe we had some confusion. I thought you were here to purchase a vehicle so when we offered a deal in your price range I didn't understand what the issue was. Until we got to the issue that you were just here to sell your vehicle to free up some money for a tight situation you got yourself into. If that was told up front we could have saved us a lot of confusion. Sorry it took so long to get to that conclusion. The reason why we have 82 vehicles on the ground with another 72 coming in is because we had a great few months and have sold out of our inventory and waiting to replenish. As you can see with all our 5 star reviews our goal is to offer a great experience to who ever walks in the door for what ever reason. Sorry you didn't experience that. If you want to sell your truck out right even though I am not interested in buying for my lot . I will take it to the auction for you so you can get the money you need. Hopefully this helps. Lori Guitson ,feel free to call me anytime 570-414-1000


    Hide Full Review
  • Knowledgeable and helpful!!!

    My husband and I recently dealt with this dealership and had a very positive experience!!! This is rare, in this day and age. Martin Jeffrey went ...

    Dealer Response

    Thank you for your Great review.


    Show Full Review

    My husband and I recently dealt with this dealership and had a very positive experience!!! This is rare, in this day and age. Martin Jeffrey went above and beyond in helping us find the perfect 2016 Buick Encore and the sales manager (please forgive me, I don't remember his name) kept our payments at the price point we wanted. The honesty and integrity of the staff will keep bringing us back in the future for our car needs. Upon delivery of the car, they took the time to show me all the features of the car and helped me set up my Onstar service. Truly a pleasure to deal with this dealership. I would highly recommend!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your Great review.


    Hide Full Review
Read All Reviews