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Great dealership, Awesome staff who are eager to help in anyway possible. The sales staff are not rude or pushy and that creates a trusting environment... to purchase or to shop for a new car or truck.
It was a good appointment- I did have some trouble when calling to make the appointment- I guess the "system" was down. I also did not receive... a call back to verify a time of the appointment when the system was back up. I had to call to see if there was a time and day set up.
I was visiting in Sioux City when my 2010 Acadia broke down late at night. I was able to get it off of the road until the next morning. I had it towed... to this dealership. I was treated very well from the moment I walked in the door. Lori B. in the office and Mark Lloyd were very helpful in getting my car looked at quickly. They had my repairs done and back on the road the next day! I truly appreciated the work they did!
Nadine, thank you for taking the time to rate our dealership! We appreciate your business!
Needed a service and check engine light was on They found a frayed wire and repaired
I went for an oil change and it was started on time and completed in a timely manner. The waiting room was neat and several choices for refreshments.... Greeted in friendly manner and servicemen very nice and polite.
Got service immediately upon request... New vehicle oil change. Mechanic got oil on the interior of truck. Service manager took action immediately to resolve... the issue. Mechanic personally apologized. That impressed us and Hopefully a lesson learned in car care.
John in Service and Big Show and Josh are great people to work with
I would definitely recommend the service department at the Sioux City dealership.
Our air conditioner broke down one hot day when we were hundreds of miles from home. Your staff got right onto it that afternoon. They couldn't finish... the job that day, so gave us a ride to a nearby motel. Next morning, when the work was done, they came and got us. Thank you very much.
Received excellent service while traveling in the area