Edwards of Storm Lake

4.4 out of 5 4.4

Reviews

4.4 out of 5 4.4
21 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 17, 2020

    Bought a 2017 new off show room floor in 2018.Had electrical issues faulty brakes / radio/ safety features. Mechanic lied about putting in new parts .20... some trips in to dealership still not fixed .I live hr away. 2 hr trip each time.last trip they got my radio to work but said it was faulty.That they would fix it later . They where ok sending me and my family down the road in a faulty vehicle.with no saftey features. When I bought my vehicle they drew 5 hard inquires. Ruined my credit from 820 to 523 .They could of asked witch lender would approve me .Being that I had good credit and bought many vehicles in the past with them .ower refused to refund or take the faulty unsafe vehicle back .Then there service man stole my new parts and sent me down the road .veteran friendly nope .fiend and crooks .They worked on it 3 times All 3 times still not fixed.I would not recommend them to any one .They blamed gm for the faulty truck but its both there faults .Both are responsible for a faulty vehicle out on the road .money is the only thing edwards auto cares about .

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (712) 732-2474 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you soon.

  • 5.0 out of 5
    May 5, 2020

    Clean fascinate as well as friendly and knowledgeable people! I couldn?t ask for more from a dealership! Keep up the great work!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Edwards Buick Of Storm Lake ...and we hope to see you again.

  • October 21, 2011

    This dealer brought the pickup to me as I couldn't leave home during the sweet corn season. The dealer was willing to show me the records where the pickup... had come from and any service and repairs done on it. Dealer seems to be very honest.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Thanks for the great review about our honesty we want our customers to feel confident the car or truck they are buying is good quality and that it’s t...he right vehicle for them. Let us know if we can help you with anything in the future. Enjoy the Truck!

  • 1.0 out of 5
    September 7, 2019

    I would suggest finding somewhere else, they are creative with the pricing, tell you one thing and do something else. Car dealers get a bad rap and this... place is a prime example of why they do. I advise all, friends and enemies to find a better place to buy.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappoint...ed to hear that yours was not up to par. Please contact us at (888) 481-0221 to discuss your concerns, as your satisfaction is of utmost importance to us.

  • 5.0 out of 5
    June 6, 2019

    Chris was amazing! Best experience i have ever had!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Chris and our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you ne...ed service or another vehicle! Enjoy your new vehicle and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 29, 2019

    Pleasant employee...Job completed on schedule. I had no reason to complain.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free ...to give us a call or stop by. Have an awesome day!

  • 5.0 out of 5
    May 20, 2019

    Good service, took only a little while to do the serbice

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    September 18, 2018

    ONE OF THE MOST PLEASENT EXPERIENCES OF MY LIFE, AMAZING CUSTOMER SERVICE AND SUPER FRIENDLY AND HELPFUL PEOPLE!! MADE A NEW FRIEND OR 2, I WOULD REFER... ANY LOVED ONE TO THIS SUPERB DEALERSHIP.....

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet of Storm Lake and we hope to see you again soon...!

  • 5.0 out of 5
    August 3, 2018

    I had a incident with a deer. Steve at the body shop was very professional and proficient with myself and my insurance adjuster. Would definitely give... them my business . When needed!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!

  • 5.0 out of 5
    April 10, 2018

    Personnel always very kind and helpful. Service time was very good.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us ...a call or stop by. Have an awesome day!

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