Edwards Chrysler Jeep Dodge Ram Storm Lake

3.6
(12 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–6:00pm 8:00am–5:00pm
Saturday 8:00am–4:00pm 8:00am–12:00pm
Sunday Closed Closed

Reviews

3.6
(12 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

Traded a vehicle in to them.

Traded a vehicle in to them. Our new one won’t be ready til Wednesday Feb 7, 2024 and they made us give them the vehicle we traded and didn’t even give a loaner car till our new one was ready. Salesmen were great but upper management SUCKS!! Only dealership that if you buy new you have to find a vehcile to use till yours is ready. Most likely will NEVER go back there again!!

1.0

Traded a vehicle in to them.

Traded a vehicle in to them. Our new one won’t be ready til Wednesday Feb 7, 2024 and they made us give them the vehicle we traded and didn’t even give a loaner car till our new one was ready. Salesmen were great but upper management SUCKS!! Only dealership that if you buy new you have to find a vehcile to use till yours is ready. Most likely will NEVER go back there again!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kim, we regret to hear that you had this experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (712) 732-2474. We look forward to hearing from you.

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5.0

The team was able to get my car in for service & tire

The team was able to get my car in for service & tire rotation right away and I was in and out in a half hour.

5.0

The team was able to get my car in for service & tire

The team was able to get my car in for service & tire rotation right away and I was in and out in a half hour.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

They are delincuent with license

Son delincuentes con licencia. Son unos estafadores que luego que te cobran bien caro por servicio no se hacen responsable de ningún problema They are delincuent with license

1.0

They are delincuent with license

Son delincuentes con licencia. Son unos estafadores que luego que te cobran bien caro por servicio no se hacen responsable de ningún problema They are delincuent with license

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

They were great to work with.

They were great to work with. I bought a really nice vehicle from them. It had low miles, and was in good shape. The vehicle was as good in person as it was in the pictures in the description on Cars.com I highly recommend this dealership.

5.0

They were great to work with.

They were great to work with. I bought a really nice vehicle from them. It had low miles, and was in good shape. The vehicle was as good in person as it was in the pictures in the description on Cars.com I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Their service department makes things happen!

9 hours from the house and they made sure I was back on the road fast!

5.0

Their service department makes things happen!

9 hours from the house and they made sure I was back on the road fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Nice repair

excellent job! The box looked like brand new when I picked up my truck.

5.0

Nice repair

excellent job! The box looked like brand new when I picked up my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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5.0

My experience was great!!! I couldn’t describe what the...

My experience was great!!! I couldn’t describe what the noise was that I was hearing, so the service manager went for a ride with me. He had an idea. Said he wouldn’t know for sure til they put it on whatever they hook it to to analyze the problem. Before doing anything with my car they called me told what the problems were told me exactly how much it would cost, with parts and labor. Of course I thought it was a lot , but I understand everything is costly. They had my car done in a reasonable time. When I picked up my car the cost was alittle more then they first told. Not much. The service manager cam out of his office and talked to me again about everything that was done. I also feel he is looking out for me because he wants me to come back in 1000 miles to see how everything is. The best service I have ever had!! Thank you.

5.0

My experience was great!!! I couldn’t describe what the...

My experience was great!!! I couldn’t describe what the noise was that I was hearing, so the service manager went for a ride with me. He had an idea. Said he wouldn’t know for sure til they put it on whatever they hook it to to analyze the problem. Before doing anything with my car they called me told what the problems were told me exactly how much it would cost, with parts and labor. Of course I thought it was a lot , but I understand everything is costly. They had my car done in a reasonable time. When I picked up my car the cost was alittle more then they first told. Not much. The service manager cam out of his office and talked to me again about everything that was done. I also feel he is looking out for me because he wants me to come back in 1000 miles to see how everything is. The best service I have ever had!! Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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1.0

Can we give them a zero....people, please do yourselves a...

Can we give them a zero....people, please do yourselves a favor and go somewhere else. I would recommend billion dealerships with blindfolds on and take their word for everything then go to Edwards.

1.0

Can we give them a zero....people, please do yourselves a...

Can we give them a zero....people, please do yourselves a favor and go somewhere else. I would recommend billion dealerships with blindfolds on and take their word for everything then go to Edwards.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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5.0

Wonderful service. I always enjoyed going there for...

Wonderful service. I always enjoyed going there for service on my vehicle. They’re all there to make sure you are getting the service you deserve.

5.0

Wonderful service. I always enjoyed going there for...

Wonderful service. I always enjoyed going there for service on my vehicle. They’re all there to make sure you are getting the service you deserve.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

Steve was great! Just a simple rear view mirror fix, but...

Steve was great! Just a simple rear view mirror fix, but he and his staff had to get my car from work two days in a row. Didn't have to worry about being without my car! Very friendly service and easy to work with!

5.0

Steve was great! Just a simple rear view mirror fix, but...

Steve was great! Just a simple rear view mirror fix, but he and his staff had to get my car from work two days in a row. Didn't have to worry about being without my car! Very friendly service and easy to work with!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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