Reviews
Write a reviewGreat service from Shane
Shane helped us order our new truck. He was friendly and helpful and gave good advice! It took Chevrolet many months to get it done and my husband would call Shane monthly for updates. He was ALWAYS friendly and willing to share information. When we picked up the truck he made purchasing it easy, then took time to show us some features. We traveled 325 miles to do business at Northern Motors, and all in all they were much nicer to deal with than dealers in the Twin Cities.
Great service from Shane
Shane helped us order our new truck. He was friendly and helpful and gave good advice! It took Chevrolet many months to get it done and my husband would call Shane monthly for updates. He was ALWAYS friendly and willing to share information. When we picked up the truck he made purchasing it easy, then took time to show us some features. We traveled 325 miles to do business at Northern Motors, and all in all they were much nicer to deal with than dealers in the Twin Cities.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words, Rollie Brandt. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Northern Motors, Inc., we value our customers and we look forward to seeing you down the road. Sincerely, The Northern Motors INC Team.
Great place with great people
Britney Grover is so helpful. The staff really goes above and beyond to answer your questions and make you feel at home. Would recommend to everyone!
Great place with great people
Britney Grover is so helpful. The staff really goes above and beyond to answer your questions and make you feel at home. Would recommend to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Reviews like yours are truly a breath of fresh air, Aeriel! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Northern Motors INC Team.
Worst dealership around!
The manager Shane was absolutely terrible! We drove from an hour away, the car wasn’t even warmed up yet, he made us clean the windshield off to test drive, and when the tire pressure light came on acted like it was the biggest inconvenience to fill them before we drove it. To top it off, told us that we should sell our current car to a different dealership and only buy from them. Will never give this place a dollar or another second of our time.
Worst dealership around!
The manager Shane was absolutely terrible! We drove from an hour away, the car wasn’t even warmed up yet, he made us clean the windshield off to test drive, and when the tire pressure light came on acted like it was the biggest inconvenience to fill them before we drove it. To top it off, told us that we should sell our current car to a different dealership and only buy from them. Will never give this place a dollar or another second of our time.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 2.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Carlie, our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact us at your earliest convenience so we may better understand what happened. We look forward to hearing from you. Sincerely, The Northern Motors INC Team.
don’t buy
I bought my car from them back in January, I’ve had nothing but issues with it. Whenever I call them they always hang up on me, I’m always nice with them but they don’t want my money.
don’t buy
I bought my car from them back in January, I’ve had nothing but issues with it. Whenever I call them they always hang up on me, I’m always nice with them but they don’t want my money.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact us so we can address and remedy your concerns. Sincerely, The Northern Motors INC Team.
Great place to buy a new car
Just wanted say thanks to Shane , I had a great buying experience and it was mostly done vie texting. I had lots of questions and he was quick to respond and answered all my questions. We came from two hours away on a week day and was willing to stay late for us. When we got there everything was quick and easy and out the door.. Love the Truck, Shane thanks..
Great place to buy a new car
Just wanted say thanks to Shane , I had a great buying experience and it was mostly done vie texting. I had lots of questions and he was quick to respond and answered all my questions. We came from two hours away on a week day and was willing to stay late for us. When we got there everything was quick and easy and out the door.. Love the Truck, Shane thanks..
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your great review, Kelly! We're glad to have Shane on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Northern Motors INC Team.
Repair shock
Was quoted 250. With labor For repair,had my car for 1.5 hours from drop off to pickup and bill was 389.! Parts and materials 170. Tax 11.56 and labor 210.00 ,Is labor really 200.00 per hour??? I think I should have been informed before he proceeded .
Repair shock
Was quoted 250. With labor For repair,had my car for 1.5 hours from drop off to pickup and bill was 389.! Parts and materials 170. Tax 11.56 and labor 210.00 ,Is labor really 200.00 per hour??? I think I should have been informed before he proceeded .
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Roberta, Thank you for bringing the mistake to our attention. I am glad that we could get this figured out. Thank you again for your feedback. Thank you, Erika
service repair chevy cruze
Wonderful experience with Service this morning. Jenny was insightful and helped immediately, with my being able to drive off with my car fixed within minutes. Thanks!
service repair chevy cruze
Wonderful experience with Service this morning. Jenny was insightful and helped immediately, with my being able to drive off with my car fixed within minutes. Thanks!
- Customer service 5.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Northern Motors Inc. Team
Bradley Abrahamson's Impala Repairs
Fast service. Went above and beyond to repair squeeky driver's door when not even asked. Reasonable charges.
Bradley Abrahamson's Impala Repairs
Fast service. Went above and beyond to repair squeeky driver's door when not even asked. Reasonable charges.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Northern Motors Inc and we hope to see you again.
Didn?t fix warranty issue
My 2016 Colorado is blowing cold air on high heat and I get told `that?s normal?. It was just as cold in January of last year as it has been this year and I never had to scrape my windows after 2 cycles of remote start. It was sweltering hot in there and now it won?t even defrost Windows after a half hour! Even blows cool air sometimes going down the highway but I guess that?s ?normal? for a $40,000 truck. Warranty is almost up and I?m gonna end paying for this myself. Don?t bother going here.
Didn?t fix warranty issue
My 2016 Colorado is blowing cold air on high heat and I get told `that?s normal?. It was just as cold in January of last year as it has been this year and I never had to scrape my windows after 2 cycles of remote start. It was sweltering hot in there and now it won?t even defrost Windows after a half hour! Even blows cool air sometimes going down the highway but I guess that?s ?normal? for a $40,000 truck. Warranty is almost up and I?m gonna end paying for this myself. Don?t bother going here.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris, bring it in tomorrow and we will look at it .
Great company. Great people!
They stand behind their vehicles. A great company to work with.
Great company. Great people!
They stand behind their vehicles. A great company to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Peggy Clow, we are so pleased you enjoyed your visit to Northern Motors, Inc! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!