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This was a great experience. I worked with Paul by phone and email and when we got there to see the vehicle, everything was ready. No pressure and we were... in and out in about an hour. Way better than a “superstore” experience.
This is my 2nd experience with the dealership and Ben Larson. Ben and his colleague Eric Johnson found the ideal truck and I was in and out of their office... in less than 30 minutes, great experience and excellent customer service.
Everyone was very friendly answered all of our questions and took there time.
Our sales person was amazing, Jamie Lamont made us feel like family. Felt very comfortable asking her questions and even had some laughs !
Traci and the rest of the customer service team was very helpful and friendly. Easiest car buying process I've had. Will definitely come back!
Excellent dealership. I will be back when I need another new car/truck.
Eric is a very nice guy. He quoted me very quick and offered me an unbeatable price. And the vehicle was cleaned in detail. It's a pleasant purchase.
Bought our 2016 Equinox in Forest City. Eric is easy to talk to, very knowledgeable, and works hard to make sure you are completely satisfied with your... purchase.
We just bought a 'new' truck from Pritchard's and the customer service was excellent! Called Monday and they offered to come in that night so we could... look at the truck. Eric Johnson was so easy to deal with. He was very friendly even when I called often for questions. By Friday we brought our old truck in to trade and drove out with our new one. We will definitely buy another vehicle from them and let people know about the great customer service.
Recently flew from Long Island, NY to Minneapolis, Minnesota and Pritchards had someone there waiting to pick me up. Eric Johnson was awesome from our... first interaction on the Internet, right up until we met in person and I purchased the vehicle. This was by far the most painless process ever.. Wish we had dealerships like this back in New York....