Brown Chevy Buick GMC Of Eagle Pass

4.2 out of 5 4.2

Reviews

4.2 out of 5 4.2
11 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 4.0 out of 5
    February 14, 2020

    Good fast oil change and good service , I would recommend it to other people as long as service is fast and dont take too long. There has been times that... they take forever in simple fast things but this time it was fast service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough... to make your purchase completely painless. - The Brown Chevrolet Buick GMC Team

  • 1.0 out of 5
    January 15, 2020

    Lacking in all departments and customer service is horrible

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mario, we want to learn more regarding your recent visit as your experience does not reflect our values. We pride ourselves on exceptional customer se...rvice, so the details you've mentioned do not live up to our standards. If you are open to contact, please feel free to call us at your earliest convenience. - The Brown Chevrolet Buick GMC Team

  • 5.0 out of 5
    March 27, 2019

    Mr.Carrasco went above and beyond excellent service

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and b...eyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.- The Brown Chevrolet Buick GMC Team

  • 1.0 out of 5
    May 27, 2017

    Don't have your vehicle repaired here apparently they do not know how to fix a simple thing. I would suggest to go with maybe a Chevy dealership who knows... what they're doing. Waited for almost three hours to have my tire patched and the following day I'm now getting an alert my tire needs air, apparently the problem was not fixed! Poor service! Don't go to this particular dealership unless it's your last resort.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Crystal, thank you for taking the time to provide us with this feedback. We value hearing from our customers, and we apologize for the inconvenience t...hat occurred in our service department. If you have any questions or would care to discuss this further, please do not hesitate to contact use at your earliest convenience. Sincerely, Brown Chevrolet Buick GMC Team

  • 5.0 out of 5
    December 16, 2016

    i have been twice to get my vehicle serviced and i only have the best comments to forward! I am very satisfied with the quality of service i was given!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the kind words, Melissa. We look forward to seeing you again in the future! Sincerely, The Brown Chevrolet Buick GMC Team

  • 5.0 out of 5
    November 6, 2016

    Thanks Brown Eagle Pass y'all were great! Wonderful Customer service I will definitely recommend to family and friends

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Patricia, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied wit...h their overall experience. We look forward to working with you again! Sincerely, Brown Chevrolet Buick GMC Team

  • 5.0 out of 5
    November 1, 2016

    I had my vehicle serviced at this location and they had great customer service!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Claudia, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate t...he time it took for you to give us this feedback. At Brown Chevrolet Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Brown Chevrolet Buick GMC Team

  • 5.0 out of 5
    June 21, 2016

    I wanted to keep business locally. I'm glad I did, I was satisfied with the whole experience. Everyone was friendly and helpful. I'm enjoying my new car.... Thank you all.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 23, 2016

    Best Dealership in Eagle Pass highly recommend to family & friends.Thanks to the Brown of Eagle Pass Team for making my family happy with our new purchase... vehicle.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for writing this fantastic review, Juan! It¿s great to hear that your family is happy with your new vehicle. We are grateful for your recomm...endations and we look forward to working with your family, and your friends in the future. Take care! Best, Brown Chevrolet Buick GMC Team

  • 5.0 out of 5
    March 9, 2016

    Everyone was friendly and more than willing to help with any questions I had; more importantly, my sales representative demonstrated a lot of patience... while I thought everything through and decided on the vehicle I wanted to bring home. Thank you so much for the excellent service, my family is thrilled with our newly purchased vehicle!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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