Classic Chevrolet Cadillac Buick GMC

New 877-213-5605 Dealer Website
Used 866-577-1036 Email Dealer
Service 866-413-5834

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.9
Average based on 93 reviews.
  • Great Repair Work and Service

    Repair work is excellent. Mr. Gaspard explained what work needed and done in reasonable time. Also appreciate the car was clean upon pickup.

    Dealer Response

    Charles, thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that the rest of the service team were ...


    Show Full Review

    Repair work is excellent. Mr. Gaspard explained what work needed and done in reasonable time. Also appreciate the car was clean upon pickup.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, thank you for taking the time to leave us a review and for giving us helpful feedback. We're glad that the rest of the service team were able to repair your car to your standards. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best regards, Anthony Toupes (anthony@myclassicgm.com)


    Hide Full Review
  • Great car buying experience

    Prompt, friendly, and accommodating to customer's needs. The quickest car buying experience of my life.

    Dealer Response

    Thanks for your outstanding review, Richard! We're glad to hear that our team was very friendly, prompt and accommodating! We strive to provide ex...


    Show Full Review

    Prompt, friendly, and accommodating to customer's needs. The quickest car buying experience of my life.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review, Richard! We're glad to hear that our team was very friendly, prompt and accommodating! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jason | Kuchera jason@myclassicgm.com


    Hide Full Review
  • Could have been a lot better!

    I do secret shopping, I have done it here before, but on this visit I was just on my own. But after seeing what the company expects I was very dis...


    Show Full Review

    I do secret shopping, I have done it here before, but on this visit I was just on my own. But after seeing what the company expects I was very disappointed on this visit. No one met me out in the garage when I drove up. When I came it there were two of your staff who just nodded and would not wait on me while one young lady was doing all the work. Finally those two walked off and went somewhere else and left that young lady alone. She had someone on the phone, the phone was ringing and there was someone at her counter she was helping. I must have waited for 10 minutes before she could get to me. Since I had been here before, I guess that is why, she didn't point out any of the things available while I was waiting. I did ask, about 5 minutes into my wait, how long it would be. A young man told me I was the only car so it would be about 15 minutes. So 45 minutes later I was told my car was ready. No one told me what would be done or what it would cost. I noticed a seal being replaced and I asked what that was for and the lady checking me out didn't know and didn't offer to find out. Oh well! Now I know you wash the cars as a courtesy and vac them out but if you are going to wash my car please really wash it. There were places on it where the road film was still on it so it came out very spotty and didn't look good. There was stuff in the car so they vac-ed out the driver's side only and that was fine. I feel that your company wants to do a superior job and that is one reason they hire secret shoppers to come and check you out. As I said, I was not there as a secret shopper this time but I think the service dept could do a better job of upholding the standard your company has set. You called me last time I turned in one of these, and if you want to contact me again you may but I am not mad, I am just disappointed. I have never used a dealership to maintain my vehicle but the warranty offered enticed me to do so. Now I may just take my car where I usually take one and keep track of the paperwork to maintain the warranty.

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome

    Awesome experience. Fast very helpful salesman, Don Edwards

    Dealer Response

    Thanks for this great review! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know th...


    Show Full Review

    Awesome experience. Fast very helpful salesman, Don Edwards

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for this great review! We love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Don assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Jason | Kuchera jason@myclassicgm.com


    Hide Full Review
  • satisfied customer

    Our sales guy Caleb Kline was awesome . He was very helpful and showed us everything we needed to know about our new truck . Very professional

    Dealer Response

    Thank you so much for this lovely review, Denise! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Caleb ...


    Show Full Review

    Our sales guy Caleb Kline was awesome . He was very helpful and showed us everything we needed to know about our new truck . Very professional

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review, Denise! We feel so grateful that you chose to come to our dealership. It's wonderful to hear that Caleb was very helpful and professional during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Jason | Kuchera jason@myclassicgm.com


    Hide Full Review
  • Great experience!

    Everyone was very friendly and helpful! I definitely will buy my next car from Herman, he made sure that I got what I wanted. Herman was also very...

    Dealer Response

    Danielle, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your ...


    Show Full Review

    Everyone was very friendly and helpful! I definitely will buy my next car from Herman, he made sure that I got what I wanted. Herman was also very informative and made sure I knew all the safety features of my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Danielle, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with Herman was so positive. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Jason Kuchera (jason@myclassicgm.com)


    Hide Full Review
  • a wonderful place to do business and be satisfie

    I am completely satisfied with the service that I received, I am a very happy customer. THANK YOU CLASSIC! Buick GMC - Beaumont

    Dealer Response

    Charles, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspe...


    Show Full Review

    I am completely satisfied with the service that I received, I am a very happy customer. THANK YOU CLASSIC! Buick GMC - Beaumont

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Charles, thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our service department was able to gain your trust in our business. We look forward to servicing your future automotive needs! Best, Anthony Toupes (anthony@myclassicgm.com)


    Hide Full Review
  • Allllllllll Good.

    Already have. When I walked in the place, I thought I was part owner. Anthony hooked me up with the Sales Manager, and, everything went smooth. Wh...

    Dealer Response

    Daniel, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every cu...


    Show Full Review

    Already have. When I walked in the place, I thought I was part owner. Anthony hooked me up with the Sales Manager, and, everything went smooth. When you guys get a 2016, CORVETTE, Black/Black/Black like I traded in...call me. I live less than THREE(3) miles from you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Daniel, thank you for stopping by to leave this incredible review. Our staff prides itself on providing efficient and friendly service to every customer that comes to our dealership. I'm happy to see that your visit reflects these values and that Anthony assisted you in such a detailed and customized manner. Give us a call if you have any further questions. Best, Jason Kuchera (jason@myclassicgm.com)


    Hide Full Review
  • Excellent and friendly service from all personnel

    We are very well pleased with the courtesy and friendliness of all personnel that worked with us. Our Salesman Ryan Iverson was so helpful in his ...

    Dealer Response

    Hi Marcus and Patsy! Thanks for your kind words! We appreciate Ryan as well as the rest of our staff and we are thrilled that they have taken care...


    Show Full Review

    We are very well pleased with the courtesy and friendliness of all personnel that worked with us. Our Salesman Ryan Iverson was so helpful in his part of my buying the Buick Lacrosse as well as the Financial Personnel. We received so much courtesy from EVERY ONE that it was a pleasure to be a customer. Service was EXCELLENT and we Thank all who were a part of our purchase. Marcus and Patsy Bourland

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Marcus and Patsy! Thanks for your kind words! We appreciate Ryan as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again and make sure to like and follow us on Facebook to catch the latest service specials. Best, Jason Kuchera (jason@myclassicgm.com)


    Hide Full Review
  • will withers

    alls good every time we go in for service nice people just taking care of business the east texas way.

    Dealer Response

    Thank you so much for taking the time to write this review, William. I'm very happy to hear about your positive experience at Classic Buick GMC. I...


    Show Full Review

    alls good every time we go in for service nice people just taking care of business the east texas way.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to write this review, William. I'm very happy to hear about your positive experience at Classic Buick GMC. If you have any further needs, do not hesitate to come back in for a visit. Best, Anthony Toupes (anthony@myclassicgm.com)


    Hide Full Review