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Reviews

Average Ratings

4.8
121 lifetime reviews.
  • Friendly and Professional Sales staff

    Brad was extremely helpful in my purchase of my first new vehicle. I am super excited to drive it for the first time and he was great at helping m...

    Dealer Response

    Thank you KaSaundra, Brad is an amazing sale professional. Thank you for being a part of the Chevrolet of West Family, your kind words mean so mu...


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    Brad was extremely helpful in my purchase of my first new vehicle. I am super excited to drive it for the first time and he was great at helping me get my payments in to the price I set upon walking into the dealership. I will highly recommend him as a salesman.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you KaSaundra, Brad is an amazing sale professional. Thank you for being a part of the Chevrolet of West Family, your kind words mean so much to us.


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  • Very Poor Experience

    I was looking for a used silverado and found one at their lot. Spoke to Kimball for 2 weeks on features and carfax...took them a week to send me a...

    Dealer Response

    Thank you very much for sharing these comments, Kyle. If you'd be willing, our manager would like to speak with you at (254) 826-8439 to discuss ...


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    I was looking for a used silverado and found one at their lot. Spoke to Kimball for 2 weeks on features and carfax...took them a week to send me a carfax and then they sent me the carfax for the wrong truck. After that was sorted out I spoke to them on a Saturday morning that I would make the 100 mile drive to meet with them and make an offer....when I got to the dealership I was greeted with, well someone is in the finance department signing paperwork on the exact same truck I drove 100 miles for. I told Kimball when I left and let him know when I was 15 minutes away as he requested. I got no warning, no call, no notification another salesman in the dealership decided to go sell the truck to someone else an hour before I got there. Very very very poor quality of work. If someone tells you they're driving 100 miles to make an offer on a truck, you absolutely don't sell it to someone else in the mean time. And if you must go around someone's back and sell it, at least give someone the common courtesy of telling them what is going on to save them the 3 hour round trip on a Saturday. Extremely poor customer service, would not recommend.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you very much for sharing these comments, Kyle. If you'd be willing, our manager would like to speak with you at (254) 826-8439 to discuss ways to improve your experience with Chevrolet of West moving forward. Thank you for your input, and we hope to hear from you soon.


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  • Friendly and Professional Sales staff

    The sales staff here is unlike any I've ever bought from before. They are very courteous and willing to go out of their way to make sure I could C...

    Dealer Response

    Thank you Brandon! We appreciate your kind words.


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    The sales staff here is unlike any I've ever bought from before. They are very courteous and willing to go out of their way to make sure I could COMFORTABLY afford the payments, and were very transparent about every step of the buying process.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Brandon! We appreciate your kind words.


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  • Brenda Petitt

    The general manager, Jay Hassell and salesperson Jenny Reynolds were very helpful in getting our new chevy traverse. They spent a lot of time with...

    Dealer Response

    Thank you so much Brenda, means so much to us. If there is anything else that we can do for you please contact me at jennifer@chevyofwest.com.


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    The general manager, Jay Hassell and salesperson Jenny Reynolds were very helpful in getting our new chevy traverse. They spent a lot of time with us getting to know us and what we wanted in a vehicle. We test drove 2 vehicles on their lot and they went above & beyond to get the vehicle with the features we wanted from Corpus. We received our car promptly. When we left the dealership we felt like we had been with family. We have been back one additional time since our purchase and the "family feeling" is still there. If you are in the market for a new or used vehicle, i encourage you to try this dealership...you won't be disappointed.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much Brenda, means so much to us. If there is anything else that we can do for you please contact me at jennifer@chevyofwest.com.


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  • Above average service

    Service manager was doing work. On our car. Due to construction delaying shop workers!! Hats off to you all !!!?


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    Service manager was doing work. On our car. Due to construction delaying shop workers!! Hats off to you all !!!?

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Recall on Exhaust Heat Shield

    Had a recall on the exhaust heat shield. Took the Silverado to the Greg May and they checked it out in about 10 minutes. Great service


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    Had a recall on the exhaust heat shield. Took the Silverado to the Greg May and they checked it out in about 10 minutes. Great service

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • wonderful sales team

    The salesman stayed with us as we worked the deal with the banks. He was very kinda and assured us we would have no trouble getting the treverse ...


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    The salesman stayed with us as we worked the deal with the banks. He was very kinda and assured us we would have no trouble getting the treverse that day. The man working the fiancial with the bank was nice and worked out a good deal and told us how to follow thru with getting money back on our extended warranty thru the jeep house.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • excellent quality work speedy service

    Oil change and tire rotation were quick and thorough the mechanic did an excellent job!


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    Oil change and tire rotation were quick and thorough the mechanic did an excellent job!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Saved me

    My vehicle needed immediate repairs. I was over 3 hours from home & had my dog with me. We were able to get to the dealership around noon. Bria...


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    My vehicle needed immediate repairs. I was over 3 hours from home & had my dog with me. We were able to get to the dealership around noon. Brian was my service guy. Lucky me! He took my truck in immediately & even though they had to send someone after the parts to finish the repairs, wiring parts, we were back on the road, headed for home before 4:00 pm. I can't thank them enough for tending to me so quickly, & having a dog friendly facility. Everyone at this dealership was very helpful & friendly.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great Service

    I had a great experience at Greg May Chevrolet with everyone I came in contact with. The salesman was great and worked with me to get the deal I w...


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    I had a great experience at Greg May Chevrolet with everyone I came in contact with. The salesman was great and worked with me to get the deal I wanted. The financing person was friendly and worked to get a great deal for me as well.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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