Reviews
In general it was amazing.
In general it was amazing. At first it was hard looking for a car but you guys made it so much easier
In general it was amazing.
In general it was amazing. At first it was hard looking for a car but you guys made it so much easier
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
We worked with Andrew at Kendall Chevy in Eugene to
We worked with Andrew at Kendall Chevy in Eugene to purchase our Chevy 2500 and it was a fantastic experience. Thank you Andrew!!
We worked with Andrew at Kendall Chevy in Eugene to
We worked with Andrew at Kendall Chevy in Eugene to purchase our Chevy 2500 and it was a fantastic experience. Thank you Andrew!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
I took Blazer in for oil change and told service I wanted
I took Blazer in for oil change and told service I wanted tires rotated. They gave me back my car and said they denied tire rotation b/c the wear of my front tire. Hello, I asked for a rotation, the worn tire would move to the back. And I explained to service I am buying new tires in 2 months. For them not to rotate was a poor choice. Going elsewhere because this is not an isolated issue.
I took Blazer in for oil change and told service I wanted
I took Blazer in for oil change and told service I wanted tires rotated. They gave me back my car and said they denied tire rotation b/c the wear of my front tire. Hello, I asked for a rotation, the worn tire would move to the back. And I explained to service I am buying new tires in 2 months. For them not to rotate was a poor choice. Going elsewhere because this is not an isolated issue.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, our General Manager, Tyler Hirschey, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.
There is always a lack of communication when I make a
There is always a lack of communication when I make a appt. I always have to talk to at least 3 people and go over the same thing, and placed on hold 10-15 min and passed around like a ball. When I checked in ONLY to get a new set of keys, ( which I driver 25 min to the dealer one way) it still wasn't all squared away, but my service person (Kevin Grube) was very helpful and got it figured out- even though he should of had all that when I checked in. But he was great!
There is always a lack of communication when I make a
There is always a lack of communication when I make a appt. I always have to talk to at least 3 people and go over the same thing, and placed on hold 10-15 min and passed around like a ball. When I checked in ONLY to get a new set of keys, ( which I driver 25 min to the dealer one way) it still wasn't all squared away, but my service person (Kevin Grube) was very helpful and got it figured out- even though he should of had all that when I checked in. But he was great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This is the pace to go if you are looking for a new
This is the pace to go if you are looking for a new vehicle. The technicians are friendly, courteous and informative. The estimated time for service was beat by 15 min and I got to recharge my EV at their power charger which was awesome!
This is the pace to go if you are looking for a new
This is the pace to go if you are looking for a new vehicle. The technicians are friendly, courteous and informative. The estimated time for service was beat by 15 min and I got to recharge my EV at their power charger which was awesome!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Isaiah and the individual who came out to buff out finish
Isaiah and the individual who came out to buff out finish on tailgate were great!
Isaiah and the individual who came out to buff out finish
Isaiah and the individual who came out to buff out finish on tailgate were great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review. We’re happy that you enjoyed your visit and are looking forward to seeing you again.
We had a sensor changed in the gas tank and it works well
We had a sensor changed in the gas tank and it works well but they never reset the check engine light so I had to. Small thing but shows poor quality in service.
We had a sensor changed in the gas tank and it works well
We had a sensor changed in the gas tank and it works well but they never reset the check engine light so I had to. Small thing but shows poor quality in service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Our Service Manager, Samantha Summerfield would really like to speak with you more regarding this matter. Please reach out to us at 541-335-4824 . We look forward to hearing from you.
Excellent customer service and timely appointment.
Excellent customer service and timely appointment. Friendly staff and clean facility. Would highly recommend them.
Excellent customer service and timely appointment.
Excellent customer service and timely appointment. Friendly staff and clean facility. Would highly recommend them.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!
I chose to stay while the oil change was done this time.
I chose to stay while the oil change was done this time. It was quick and easy. Thank you.
I chose to stay while the oil change was done this time.
I chose to stay while the oil change was done this time. It was quick and easy. Thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kfaulc24, thank you so much for the positive review!
No follow up after I asked questions during the one year
No follow up after I asked questions during the one year review. Swept under the carpet after the sale of our Buick.
No follow up after I asked questions during the one year
No follow up after I asked questions during the one year review. Swept under the carpet after the sale of our Buick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, our General Manager, Bob Smith, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.