Three Star Auto Sales

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
8 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    March 20, 2016

    I had been shopping for a truck for quite some time. I live in San Diego but in my search I found the truck i wanted here. I emailed them and within 30... minutes I received a phone call from Monica. She was extremely helpful. She gave me all the info i needed over the phone. Not a lot of haggling was needed and she was up front and honest about everything. We set up a test drive and I came up on Friday. No pressure what so ever. Mike, the manager, came out and knew who I was right away. he tossed me the keys and said see ya soon. I did the test drive with my mechanic buddy, brought it back, and told Mike thank you and that they would hear from me soon. I got a hold of my bank got my loan and the deal was made. Monica even drove the truck all the way down to me over the weekend. I havent had a car/truck buying experience this hassle free, ever. Thanks guys. Dont let the small mom and pop look fool ya. They know what they are doing.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 4.0 out of 5
    March 18, 2015

    My family has bought total of 3 cars at the Colton location, this has been 2-3 years ago, there was a whole different crew there prior to who is there... now, the manager does not know what the heck she is doing. If you finance through 3 Star Auto - make sure that when you do get your Title when they "finally receive it that they have taken themselves off of the lien. come to find out a car we recieved title on 2 years ago we are not able to sell it (even though I have the title) because it shows 3 Star Auto still has a lien on the vehicle, and in order for them to release the title (even though the car has been paid for 2 years) you have to pay them $35.00 for them to do what they should have done in the first place. I was planning on going back and buying another vehicle but after this shady incident. NOPE not anymore!!!

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Sunnie, First of all i'd like to apologize for the misunderstanding. We spoke to the person who dealt with you directly regarding this matter. S...he has recognized that she didn't handle the situation in the best way she should have. We would like to apologize on her behalf, and would like to make things right for you. If you have any suggestions on what we could do to be in good terms with you we would like to hear them. Please reply or send us email. Thank you and we appreciate your feed back!

  • April 30, 2015

    Bigger then it looks. When I came into this dealer, It seemed small from the outside, but there inventory seemed pretty good. So I checked it out after... test driving the vehicle I purchased. After the test drive I went inside to begin the buying process. I immediately noticed how nice their office was, and there was plenty of room for my whole family. Overall I enjoyed the buying experience and the staff was very friendly and welcoming. Definitely not like the other car dealers I visited. Will definitely come back to purchase a second vehicle for my son.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello, Thank you very much for becoming part of the Three Star Auto Sales Family. We try to provide our customers with a clean office and family frien...dly atmosphere. We want to make their car shopping experience the best we can. We value all of our customers feedback and take into consideration all suggestions. Thanks again for choosing us to assist you in your purchase!

  • 4.0 out of 5
    January 2, 2014

    Overall, I had a great experience with this dealership. The truck I bought had a couple minor cosmetic problems and they fixed it for me within a week.... I honestly can not say anything bad about this used car dealership. Pelon is the man!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello CaliSpun, Thank you for your feedback. We strive to sell all of our customer quality cars. Therefore we are glad we could do the same for you!... Thanks for becoming part of the Three Star Auto Sales Family!

  • 1.0 out of 5
    November 14, 2012

    We bought a car there 5 months ago and still have not received the title or registration have called them several times and left voicemail and people there... just don't call you back. They have said that they sent the paper work in but nothing has happened. Will not ever do business there again be cautious of these people

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    First of all i'd like to apologize for the inconvenience. I'd would like to inform you that we are under new management. Therefore I can assure a situ...ation like this will no longer occur. Once again I apologize for the inconvenience, and we invite you to give us an opportunity to earn your business. Thank you.

  • 5.0 out of 5
    July 5, 2012

    Recently, I purchased a Mazda3 from Three Star Auto and I couldn't be happier with the transaction. Everything about my visit to Three Star was pleasant:... the sales staff was courteous, the office was pristine, and the car was exceptionally well maintained. I would highly recommend checking out Three Star Auto Sales.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Peter, Thank you for your review! We hope your Mazda3 brought many good memories and experiences! Next time you or your friends and family are i...n the market for pre-owned vehicle, feel free to stop by! We will take care of you!

  • 5.0 out of 5
    June 18, 2012

    I came to this dealership looking for a new car and I'm glad I did. They had a quality selection of cars to choose from and everyone was very helpful along... the way. They answered all my questions and went out of their way to make sure I got what I was looking for!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Car Lover, Thank you for your joining our Three Star Auto Sales family. We delight in helping our customers find the car they want, at an even ...better price! Thanks again for choosing us to make your car buying experience an outstanding one. Feel free to tell your friends and family about your experience with us!

  • 5.0 out of 5
    June 18, 2012

    I was scared walking on a dealership being a first time buyer. I was greeted with a smile from my sales rep Monica. She was very knowledage about APR,... the car I was interested in, now bought (2011 Nission Altima) and very up front about all my questions. It turned out to be a pleasent experience!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Chrisitna, Thank you very much for becoming part of the Three Star Auto Sales Family. We value all of our customers feedback and take into cons...ideration all suggestions. Thanks again for choosing us to assist you in your purchase!